Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Smart Sourcer Limited
CustomerService Advisor (CustomerService Agent) Cross train into Tech Support Outstanding opportunity to join this fast paced, rapidly growing, Property Technology platform on a permanent basis providing software support as a Customer Support Advisor (no prior tech tech experience required). This software business provides the worlds leading technology platform for property management and … estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. Were looking for outstanding CustomerService people with brilliant communications skills (verbal & written), a passion for CustomerService and a desire to learn, cross train and build a career in technology. Youll require the following skills and … experience: - 1+ years experience in a CustomerService role (e.g. call centre, retail, helpdesk, customer success) - Outstanding written and verbal communications skills - Experience resolving customer queries by phone, email and chat - Strong problem solving and critical thinking skills - Keen interest in tech and tech savvy - Able and keen to learn technology skills - Happy to work in More ❯
B90, Illshaw Heath, Solihull, West Midlands (County), United Kingdom
BAM UK & Ireland
office in Solihull . You will be required to support our projects in the Midlands region including eastern regions of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customerservice to deliver this support to our business. • Create … log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include: Providing 2nd line support in areas … Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customerservice with the ability to manage customer expectations, prioritise conflicting demands and resolve customer tasks via our AskIT ServiceNow system. • Highly motivated with a flexible approach. More ❯
from design and development through to delivery and support. The position involves working on both existing systems and new projects, offering the opportunity to directly influence product development and customer experience. Key Responsibilities Design, develop, and deliver high-quality software solutions Support and maintain existing systems, implementing fixes and enhancements Work with legacy technologies (.NET, SQL, C#/VB … Visual Studio) and modern frameworks (React, APIs, front-end technologies) Collaborate with cross-functional teams including CustomerService, IT, and Sales & Marketing Translate requirements into actionable solutions and scope new projects Contribute to code reviews and continuous improvement initiatives Ensure operational readiness through logging, monitoring, and performance optimisation Candidate Profile Previous experience as a software developer with C# More ❯
seamless end-to-end recruitment process, from interview scheduling to offer extensions. Market Insight Contribution: Contribute valuable insights on market conditions and talent availability to the team. Qualifications: Strong customerservice skills. Exceptional communication and interpersonal skills. Thrives in a fast-paced, target-oriented environment. Demonstrated adaptability and an enthusiasm for continuous learning. A degree or strong education More ❯
sought from the Kitchen Designer: Strong design and sales background within the independent kitchen marketplace Able to work to deadlines and targets A natural flair for design, presentation and customerservice Good IT skills and CAD literate (they use Compusoft Winner and EQ) Full driving licence essential On offer is a basic salary of between £28k and £34k More ❯