11 of 11 Permanent Customer Service Jobs in Solihull

Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics … Customer Service, Sales, Marketing) Proficient in Power Platform (Power Apps, Power Automate, Power Pages) Solid background in C# .NET, JavaScript, HTML, SQL Experience managing large-scale Dataverse instances Familiarity with Azure Services and DevOps practices Expertise in tools such as XRM Toolbox Desirable: Experience with Omnichannel for Customer Service Familiarity with Microsoft Field Service & IoT More ❯

Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics … Customer Service, Sales, Marketing) Proficient in Power Platform (Power Apps, Power Automate, Power Pages) Solid background in C# .NET, JavaScript, HTML, SQL Experience managing large-scale Dataverse instances Familiarity with Azure Services and DevOps practices Expertise in tools such as XRM Toolbox Desirable: Experience with Omnichannel for Customer Service Familiarity with Microsoft Field Service & IoT More ❯

Are you a seasoned Dynamics 365 Developer ready to take the lead on impactful projects? Join a dynamic, product-focused organisation where your expertise will shape the future of customer engagement and service delivery. My Global leading client are looking for someone who thrives in a collaborative, agile environment and is passionate about building smart, scalable solutions across … Customer Service , Marketing , and Sales modules using the Power Platform and Dynamics 365 . What you’ll be doing Lead the design and development of custom solutions in Dynamics 365 and Power Platform, ensuring alignment with business goals and best practices. Integrate Dynamics 365 with other systems to streamline data flow and automate processes. Customise and configure applications More ❯

Location: Solihull, West Midlands (Hybrid - minimum three days a week on-site, typically Mon, Wed & Thu) Salary & Benefits: £75,000 - £95,000 DOE + 25 days holiday (increasing with service) + enhanced pension, private medical, life assurance, income protection, enhanced family-friendly leave, and funded professional development We are recruiting for an Enterprise Systems Architect for an established, product … led connectivity provider whose 20-year track record of innovation and customer service has seen their team grow to 110+ staff and counting. Operating from modern offices in Solihull, their Process & Systems function sits at the heart of the business, driving continuous improvement across CRM, ERP, order-management and billing platforms. Joining this tight-knit group offers direct … data and integration architectures that align with strategic objectives. Translating business and BA-captured requirements into clear technical specifications for development teams. Leading system integration projects across CRM, ERP, service management and billing domains. Providing hands-on technical leadership, mentoring developers and collaborating closely with BAs and QA. Championing best practice in Agile delivery, CI/CD, security, performance More ❯

experience in training coordination, program support, or L&D delivery Detail-oriented and highly organized, with the ability to manage multiple deadlines Excellent written and verbal communication skills Strong customer service mindset with a team-focused attitude Confident navigating multiple systems and platforms (e.g., LMS, SharePoint, Microsoft Teams, assessment/evaluation tools) Capable of working independently and managing More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

test and gain real-world experience that’ll set the foundation for long-term growth. What you’ll bring:A recent degree in IT, Finance, Business Strong attitude towards customer serviceConfidence working with data and numbersA self-motivated, driven mindset with a willingness to learnAbility to work both independently and as part of a team What’s in it More ❯

sought from the Kitchen Designer: Strong design and sales background within the independent kitchen marketplace Able to work to deadlines and targets A natural flair for design, presentation and customer service Good IT skills and CAD literate (they use Compusoft Winner and EQ) Full driving licence essential On offer is a basic salary of between £28k and £34k More ❯

your sales career in the world of Networking solutions? At Convergence Group, we have over 20 years of success built on a resliiant work ethic, continuous improvement and a customer-first mindset. As we enter an exciting phase of growth we're looking for exceptional Account Managers to play a pivotal role in shaping our future. This is a … strategic voice between our business and some of the UK's leading public and private sector organisations, shaping the future of connectivity with industry leading networking solutions and outstanding customer service. Your Impact Starts Here: Own the Portfolio - Take full responsibility for a strategic customer base, driving both growth & long-term retention while delivering exceptional customer value. … Partnerships - Strengthen client relationships and align solutions ensuring customers achieve their business goals. What You'll Do as our Account Manager: Own and Grow - Take full responsibility for your customer portfolio, driving retention, profitability, and long-term growth. Be a Strategic Partner - Build senior-level relationships, guide customer strategy, and deliver solutions across LAN, WAN, WiFi, and Network More ❯

Helpdesk Analyst We are seeking a motivated and customer-focused IT Support Technician to provide technical assistance to external and internal end users . You will be the first point of contact for resolving technical issues related to hardware, software, and network systems. This role requires excellent communication and organizational skills to effectively manage and prioritize support requests while … and analytical abilities . Highly motivated team player with the ability to adapt to shifting priorities . Excellent attention to detail and ability to work proactively. Flexible, enthusiastic, and customer service-oriented approach. Helpdesk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who More ❯

the future of Connectivity - Join as our Account Director! At Convergence Group we have over 20-years of success built on a resilient work ethic, continuous improvement, and a customer-first mindset. As we enter an exciting phase of growth, we're looking for exceptional Account Directors to help drive our strategy forward. This is a unique opportunity to … strategic voice between our business and some of the UK's leading private and public sector organisations, shaping the future of connectivity with industry-leading networking solutions and outstanding customer service. Your Impact Starts Here: Own the Big Wins - Manage a portfolio of key clients with a focus on retention, growth, and long-term success. Be the C-Level … levels of client organisations - from operational leads to the boardroom. Close with Confidence - Use qualification tools like SCOTSMAN to target, track, and win strategic deals. Deliver Excellence - Partner with service teams to ensure execution is seamless and client satisfaction stays high. What You Bring – Your Experience Matters: 5+ years proven success in Managed LAN and WAN solution sales. You More ❯