Technical Services Manager
Solihull, England, United Kingdom
Ultima
OLA performance, ensuring all KPIs and contractual obligations are met. Support and mentor team members, fostering technical excellence, collaboration, and career growth. Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001). Collaborate with Service Delivery, Transition, and Technical Account Management to ensure seamless onboarding and lifecycle management. Produce service performance reports … relationship-building skills and experience acting as a trusted advisor at senior stakeholder level. Passionate about driving service improvements and modernisation initiatives. Strong knowledge of compliance standards such as ISO 27001 and ISO 9001. Our Commitment to You We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to More ❯
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