3 of 3 Permanent Telecoms Jobs in Solihull

process insight. Continually review and enhance the complaints process for efficiency and quality. Skills & Experience Essential Experience managing complaints or escalations within an MSP, telecoms, IT services, or similar environment. Strong understanding of ITIL concepts, particularly Incident, Problem, and Service Management. Excellent written communication skills with the ability to simplify ...

European market and working alongside some of the biggest names in the Banking, Finance, Insurance, Energy, IT/Digital, Manufacturing, Transport and Telecoms sectors. With over 7,800 employees across 7 countries and 16 offices in England, France, Belgium, Luxembourg, Italy, Spain, and Portugal, Aubay Group generated revenues ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring … essential); additional ITIL modules are a plus 2+ years of experience in a customer-facing service management role Background in IT, Managed Services, or Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow ...