2nd Line Service Engineer - IT (24/7 Shift)
- Hiring Organisation
- ECS
- Location
- Solihull, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
What You'll Be Doing Taking ownership of technical incidents through to resolution. Providing remote support across desktops, servers, and cloud environments. Troubleshooting Windows Server, desktop, virtualisation, and Azure-related issues. Monitoring and responding to system alerts and performance incidents. Maintaining accurate ticket updates, technical documentation … Support, or Service Engineer roles. Experience working within an MSP (Managed Service Provider) environment. Strong troubleshooting and incident resolution skills. Experience supporting: Windows Desktop & Server environments VMware and/or Hyper-V Microsoft Azure Experience using ITSM/ticketing systems (ServiceNow preferred). Excellent communication ...