4 of 4 Permanent Break/Fix Jobs in Somerset

possible, assign tickets (Response SLA), resolve, and close those tickets (Resolution SLA) within the advertised timelines. Manage the stock inventory to fulfil swap and / or general requests for hardware replacements Attend, and contribute to, meetings as required for normal business process and service delivery / continuity. Curate … that cannot be handled remotely Coordinate with the PC equipment manufacturers, Customer third parties and other resolver teams for end issue identification, hardware break-fix support, and spares acquisition In the event of repeated equipment failure, coordinate with the problem management team or equipment ...

possible, assign tickets (Response SLA), resolve, and close those tickets (Resolution SLA) within the advertised timelines. Manage the stock inventory to fulfil swap and / or general requests for hardware replacements Attend, and contribute to, meetings as required for normal business process and service delivery / continuity. Curate … that cannot be handled remotely Coordinate with the PC equipment manufacturers, Customer third parties and other resolver teams for end issue identification, hardware break-fix support, and spares acquisition In the event of repeated equipment failure, coordinate with the problem management team or equipment ...

efficient troubleshooting and problem-solving to support staff efficiency and enhance the learning experience for students. Share responsibility for the delivery of the Break-Fix Service, providing onsite support as part of the Central Services and Support Team. Maintain the Local Area Network … overall IT strategy and contribute to a high-functioning team environment. Required Skills & Qualifications: Minimum of 2 years' experience as an IT Support / Service Desk Technician. Strong knowledge of Microsoft 365 applications and their administration. Familiarity with Active Directory, Group Policy, and network management, including Access Points ...

efficient troubleshooting and problem-solving to support staff efficiency and enhance the learning experience for students. Share responsibility for the delivery of the Break-Fix Service, providing onsite support as part of the Central Services and Support Team. Maintain the Local Area Network … overall IT strategy and contribute to a high-functioning team environment. Required Skills & Qualifications: Minimum of 2 years' experience as an IT Support / Service Desk Technician. Strong knowledge of Microsoft 365 applications and their administration. Familiarity with Active Directory, Group Policy, and network management, including Access Points ...