21 of 21 Permanent Customer Service Jobs in Somerset

Are you passionate about people and providing outstanding customer experiences? Join Truespeed’s friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care RepresentativeBath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK At … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you’ll be the friendly voice and trusted contact for our valued customers. Whether … by phone, chat, social media, or email, you’ll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible More ❯

Are you passionate about people and providing outstanding customer experiences? Join Truespeed's friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care Representative Bath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you'll be the friendly voice and trusted contact for our valued customers. Whether … by phone, chat, social media, or email, you'll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible More ❯

and profitable. Find out more about Ricoh Today What you will be doing Scanning, sorting mail, printing documents, and organising couriers. To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business … needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. You will ideally have IT literate Team oriented More ❯

client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head … core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We … re Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a More ❯

Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: 24,938 to 26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information … to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service More ❯

Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: £24,938 to £26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information … to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service More ❯

got 6 12 months hands-on experience or you re an established engineer with 3+ years in the field, we have exciting opportunities to join our growing Fire & Security Service Team. You ll be part of a business that puts safety, compliance, and customer service first. We deliver specialist fire detection, security alarm, door access, and life … your trade, enjoy solving technical challenges, and want to grow in a supportive, forward-thinking environment, we d love to hear from you. The Role You ll carry out service, maintenance, fault-finding, repairs, and installations across a range of Fire & Security systems. Working across counties, you ll ensure systems are safe, reliable, and compliant. Occasional visits (once every … Alarms Access Control Systems Warden Call or Telecare Systems Fault-finding and providing effective solutions on client sites Carrying out surveys, routine maintenance, and remedial works Working to strict service-level agreements (SLAs) and compliance standards Maintaining accurate records of work completed Liaising directly with clients, coordinators, and management to resolve issues Adhering to Health & Safety protocols and site More ❯

About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team … and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We’re looking for a motivated and customer-focused IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you’ll be the first point of contact for their end clients … printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain More ❯

an MSP were different we have strong social and ethical principles and as a result our clients like working with us our focus is on the quality of the service and good solutions we deliver rather than maximising profit. We are a Living Wage employer and a certified B-Corp company with a friendly and growing team. We believe … administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tinest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to make a More ❯

as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols … TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email More ❯

with one of the UK's leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We're looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract in the South West region. This is a fantastic opportunity to join a progressive, people-first company that … isn't set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) Provide technical support, troubleshooting and diagnostics both remotely and on-site Plan and carry out remedial works to ensure full system functionality … Collaborate with project managers, consultants, and clients to deliver a high-quality service Produce clear and accurate service reports Ensure all work complies with industry standards and cybersecurity best practices Keep up to date with emerging security technologies and innovations Salary & Benefits Up to £45,000+ OTE (base + supplements, depending on experience) Company vehicle provided 22 days More ❯

with one of the UK s leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We re looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract in the South West region. This is a fantastic opportunity to join a progressive, people-first company that … isn t set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) Provide technical support, troubleshooting and diagnostics both remotely and on-site Plan and carry out remedial works to ensure full system functionality … Collaborate with project managers, consultants, and clients to deliver a high-quality service Produce clear and accurate service reports Ensure all work complies with industry standards and cybersecurity best practices Keep up to date with emerging security technologies and innovations Salary & Benefits Up to £45,000+ OTE (base + supplements, depending on experience) Company vehicle provided 22 days More ❯

with one of the UK’s leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We’re looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract in the South West region. This is a fantastic opportunity to join a progressive, people-first company that … isn’t set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) Provide technical support, troubleshooting and diagnostics both remotely and on-site Plan and carry out remedial works to ensure full system functionality … Collaborate with project managers, consultants, and clients to deliver a high-quality service Produce clear and accurate service reports Ensure all work complies with industry standards and cybersecurity best practices Keep up to date with emerging security technologies and innovations Salary & Benefits Up to £45,000+ OTE (base + supplements, depending on experience) Company vehicle provided 22 days More ❯

Description As our Identity Governance Lead, you'll provide leadership, coaching, and coordination to ensure secure, seamless, and well-governed identity services across our enterprise and customer platforms. You'll be responsible for leading and developing the IGA capability within the Information Security function - ensuring that access to systems and data is secure, compliant, and aligned to business needs. … ability to manage competing demands and keep delivery on track. Who you'll be working with You'll lead the Identity Governance team and work closely with our managed service partner, providing leadership, coaching, and direction to help them deliver at pace and grow capability. You'll work closely with the Security Leadership Team, and collaborate across the wider … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex More ❯

plan to maximise growth. Cold call potential customers to prospect for new business, gain and develop new accounts. Increase business within existing accounts. Maximise selling opportunities by analysis of customer menus, profiles, and needs. Prepare and deliver presentations to clients, negotiate terms and close sales. Complete in a timely manner all administration duties, weekly reports, journey plans, expense reports … Bristol. Target driven with the ability to meet and exceed sales targets. Ability to identify and understand buyer needs and the sales processes. Ability to maximise selling opportunities through customer needs analysis, with the resilience to keep going. Ability to interpret and act on data to achieve customer solutions and drive fast turnaround. Have a grasp of profit … management, negotiating skills and ability to organise and self-motivate. Excellent customer service, networking, and communication skills. Able to deal with difficult clients and customers with the ability to remain calm under pressure. A high degree of self-motivation and ambition with a desire to deliver results. Trusted character able and comfortable to work alone with minimum supervision. More ❯

Description One of the UK’s Leading perimeter and electronic security installation and maintenance contractors is looking to recruit an Electronic Security Systems Field Service Engineer to lead the delivery of a key maintenance contract in the South West region. This is an exciting opportunity for the right candidate to undertake a crucial role within our fast-growing & progressive … business. This is a rewarding role suited to an energised and motivated individual with an excellent technical pedigree and exceptional customer service skills. The contract encompasses sites in Devon, Cornwall, Dorset and Somerset, with a minimal number of sites in South Wales. Our expectation is that the candidate will live on patch, with paid travel between sites as … required, and overnight stays as necessary. Key Responsibilities Service & Maintain Intruder, Access Control & CCTV systems, as well as PIDS & Audio Systems using industry-leading platforms (e.g: Gallagher, Axis). Provide remote and on-site technical support, troubleshooting, and diagnostics for installed systems. Plan and execute remedial works required to ensure system functionality and minimise potential failures and unplanned downtime More ❯

Work internally with marketing and sales to ensure clear copy parameters and attendee demographics are met. Liaising with key sponsors to deliver their contracted speaking opportunities whilst delivering excellent customer service Updating of websites with agendas and speakers Attend events and ensure conference tracks run smoothly PREFERRED QUALIFICATIONS/EXPERIENCE Degree educated At least 1 year of conference More ❯

Note: Applicants must be authorised to work in the UK What You'll Be Doing As a Network Readiness Engineer, you'll ensure properties are fibre-ready ahead of customer installs — working both underground and overhead to deliver fibre to the premises (FTTP). You'll work to Openreach and Truespeed specifications and play a crucial part in preparing … feeds from Truespeed/Openreach poles and ensure safe, coiled fibre delivery Identify and escalate blockages, civils requirements, or tree obstructions Assist install teams when needed to ensure successful service delivery Maintain tooling, vehicles, and equipment in safe working condition Conduct rod and rope, or cable pulling and subducting activities Ensure correct equipment is used on every job Complete … all required company forms and reports accurately and on time Deliver excellent customer service and manage expectations effectively What You'll Need Hands-on fibre installation experience (essential) Familiarity with Openreach UG/OH specs, including S,L&G Comfortable working at height; qualified to operate a MEWP TETRA qualified Basic civils and IT knowledge Excellent teamwork and More ❯

your transferable experience and drive to succeed will also be highly regarded. Role Responsibilities for a Business Development Manager Shape the market landscape: Analyse key healthcare markets, identify priority customer groups, monitor emerging trends, and navigate NHS funding pathways and purchasing bodies to position our solutions effectively. Build trusted partnerships: Use your key account management expertise to truly listen … to customers, understand their challenges, and provide reliable, efficient solutions that make a real difference. Deliver impact where it matters most: Provide outstanding customer service while keeping patient outcomes at the heart of every interaction. Proactively spot opportunities to add value, strengthen relationships, and enhance the customer experience. Recruitment Process 2/3 stage interview process. Connect More ❯

based automation solutions facilitating pre-post-trade processing, regulatory reporting and collateral management for the global securities finance industry. Recognised for their innovative solutions and for providing in-class customer service. Offering the opportunity to work inside a growing, collaborative and entrepreneurial company. Our clients skilled professionals act with integrity and deliver to the highest standards. They operate as … the correct messaging, end-to-end across the event lifespan: from the first Save The Date invites to the post-event feedback forms. Work with People, Business Development, Product, Customer Success, the ExCo and other teams to ensure invite lists are up to date and accurate. Assist the Marketing team in creating and sending out event invites with Hubspot More ❯