2 of 2 Permanent Performance Management Jobs in Somerset

global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvementall while ensuring best-in-class service aligned to ITIL standards and SLAs. What Youll Do Lead, mentor, and support … Drive a culture of accountability, collaboration, and customer-focused support Work closely with the Global Service Desk Manager to support consistent standards, tools, and performance expectations. Use ServiceNow and reporting insights to identify operational improvement opportunities and support better day-to-day service delivery. Identify trends and contribute ...

OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Implementation Director … project issues. Team Leadership and People management. Lead, mentor, and develop a team of 6 Project Managers and PMO personnel establishing clear goals, performance metrics, and development plans. Foster a high-performance culture focused on accountability, collaboration, and customer success. PMO and Governance. Define and maintain project management ...