Communicating effectively with both internal and external resources via the helpdesk system, email, voice and Teams. Operating in accordance with ITSM standards. Ensure business continuity through effective and efficient replication, backup, and recovery methodologies of core IT data services Standardisation and documentation of common procedures that cannot be easily automated, for execution by other resources or teams Provide customer support More ❯
system administration. Experience of managing IBM Power hardware, including setup, configuration, troubleshooting, maintenance, firmware and software management. Some experience of IBM Storage is preferable including provisioning, snapshot restore and replication policy maintenance. An opportunity to learn IBM Workload Scheduler if you have no previous knowledge to help support our Operations Team. Experience in troubleshooting, capacity planning and DR procedures. Maintaining More ❯
system administration. Experience of managing IBM Power hardware, including setup, configuration, troubleshooting, maintenance, firmware and software management. Some experience of IBM Storage is preferable including provisioning, snapshot restore and replication policy maintenance. An opportunity to learn IBM Workload Scheduler if you have no previous knowledge to help support our Operations Team. Experience in troubleshooting, capacity planning and DR procedures. Maintaining More ❯