1 of 1 Permanent Software Licensing Jobs in Somerset

in the Support Operations Centre in Keynsham • Ensuring all tickets are logged and data captured in full and correctly • Troubleshooting IT related issues from software to hardware, such as mobile phones, desk phones, laptops, PCs and printers • Create a positive impression of the Service Desk by building a rapport … Basic understanding of ethernet, TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies. • Knowledge of MS Client operating systems • Knowledge of ticket management • Software licensing • Hardware management • Exposure to remote support software • Email and other productivity tools such as MS Office 365, Office 2016, Office More ❯