1st Line Support Engineer
- Hiring Organisation
- Aimtech Recruitment Ltd
- Location
- Bath, Somerset, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £26,000
primary contact for colleagues requiring technical assistance across a range of business applications and devices. Resolve user issues relating to hardware, software, collaboration platforms, and cloud-based services. Administer user accounts, permissions, and access rights across core business systems. Coordinate joiner, mover, and leaver activities, ensuring users are appropriately … provisioned and deprovisioned. Support device deployment, configuration, maintenance, and replacement programmes. Assist with software licensing, application rollouts, and system upgrades. Monitor service requests and incidents, ensuring timely resolution in line with agreed service expectations. Maintain accurate records of assets, user accounts, and support activity. Provide guidance and basic ...