23 of 23 Permanent 1st Line Support Jobs in the South East

1st Line Support Consultant### 1st Line Support ConsultantApply: Rochester, Kent: Full time: Posted 6 Days Ago: R55000## **Job Description:**# **1st Line Support Consultant** We are seeking to appoint a 1st Line … role within our busy Customer Support department.To work as part of a team delivering a first class, professional customer service in a 1st line support position. To use sound judgment and take decisions within established procedures for each service request including logging, processing ...

Description: 1st Line Support Consultant We are seeking to appoint a 1st Line Support Consultant for an exciting role within our busy Customer Support department. To work as part of a team delivering a first class, professional customer … service in a 1st line support position. To use sound judgment and take decisions within established procedures for each service request including logging, processing and follow-up, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction. JOB RESPONSIBILITIES ...

1st Line IT Support Engineer Salary : Up to £30,000 DOE Location : Horsham The Opportunity Are you looking to kick-start or take the next step in your IT career with a growing Managed Service Provider? We're working with an ambitious and expanding … eight years ago. Providing fully managed IT, communications and print services to businesses across the UK, they're now looking to welcome a motivated 1st Line IT Support Engineer to their technical team. This is a fantastic opportunity for someone with a passion for technology ...

1st Line Support Analyst Location: High Wycombe Hybrid working: 3 x in the office, 2 x from home Are you personable, technically minded, and ready to take the next step in your IT career? Sharp UK is looking for a 1st Line Support Analyst to join our helpdesk team in High Wycombe . If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear from you. What You’ll Be Doing You will deliver high quality technical support ...

Spectrum IT are recruiting for a Contract 1st Line Support Engineer to join a Portsmouth based company on an initial 6-month contract. This role is via umbrella engagement only and will be onsite working 4 days per week (1 day remote working). … Ireland to locations to assist with on-site installations. Skills/Experience Proven track record in an IT support role at a 1st line level, ideally with a history of high incident closure rates. Strong knowledge of Microsoft Operating Systems, Windows Servers, and Microsoft Office ...

Technical Support Advisor 1st Line FTC until March 31st 2027 Department: Service Operations Employment Type: Contract Location: Shoreham-by-Sea Compensation: £35,000 - £40,000/year Description Technical Support Advisor 1st/2nd Line Fixed Term Contract ending 31st … know-how to see it through to resolution. Key Responsibilities What you'll be doing You'll handle a broad mix of 1st and 2nd line support requests - diagnosing, troubleshooting, and resolving issues across desktop hardware and software, Microsoft 365 (Microsoft's cloud-based productivity ...

Overview Our client is seeking a 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire. Responsibilities Answering calls and responding to tickets from customers. Provide remote support to resolve problems that the customer is facing relating … highly beneficial toward your application. Application & Contact Should you have any questions or wish to apply please contact Clear IT Recruitment Limited. Job Title: 1st Line IT Support Engineer - 5342 Job Reference: 5342 #J-18808-Ljbffr ...

POSITION DETAILS Position Title: Service Desk Engineer Reports to (POSITION): Service Desk SME & Team Lead Team: Services Support Department: Services & Solutions PURPOSE OF JOB The Service Desk Engineer is responsible for delivering high-quality technical support and excellent customer service to customers and internal stakeholders. Acting … enquiries, the role diagnoses, troubleshoots and resolves technical issues wherever possible, while ensuring tickets are accurately recorded, prioritised, escalated, progressed and managed in line with agreed service levels. The role supports Microsoft technologies, end-user computing, cloud services and business applications, and contributes to knowledge management, continual service ...

ticketing systems. Log, categorise, prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team and/or Infrastructure Team when needed Complete company … annum , depending on experience, location, technical capability, and certifications. This specification is suitable for a junior to intermediate First Line Support professional supporting users across Microsoft 365, desktop, laptop, mobile, and network environments. If you receive suspicious outreach claiming to be from us, please contact ...

Sharp UK is seeking a 1st Line Support Analyst to join our High Wycombe helpdesk. The role offers hybrid working: 3 days in the office, 2 days from home, with a focus on delivering high-quality technical support and maintaining strong client communications. … tickets, meet KPIs, and help grow your technical skills while contributing to team productivity. You will bring at least 2 years of IT support experience, solid knowledge of Windows Server/Desktop OS, Microsoft #J-18808-Ljbffr ...

Sharp IT Services is seeking a 1st Line Support Analyst in High Wycombe. This hybrid role combines office days with remote work, delivering high-quality technical support to valued clients. You will report to the Helpdesk Manager, manage and resolve support ...

seeking a 1st line IT Service Desk analyst to provide remote support to internal and external customers in the UK. You will log incidents, perform initial analysis, and communicate progress while maintaining high customer satisfaction. Ideal candidates will have 2 years of remote IT service ...

Microsoft Cloud Solution Partner providing IT support, digital transformation and Dynamics 365 consultancy in the UK. We seek a D365 Business Central 1st Line Engineer to join our remote team, guiding customers and triaging issues to keep Business Central running smoothly. You will diagnose basic … problems, perform first-line fixes and coordinate with specialists when needed, while contributing to service improvement and onboarding new customers in a fast-paced MSP environment. #J-18808-Ljbffr ...

us. Clear written and verbal communication skills. A team player happy to help out at any level of the business. 1 ST Line Technical Ability: A keen interest … technical knowledge necessary, we will deliver the necessary training. However, a candidate would be preferred if familiar with: Mac experience useful Role: Taking first line support queries from our base of 150 customers, businesses ranging from 1 - 60 people. Provisioning IT equipment and software ...

Fujitsu in Bracknell is seeking a proactive 1st Line Technical Support Agent to be the first point of contact for customers on our global SD-WAN service. You will triage incidents, assist on-site engineers and keep customers updated throughout resolution. The role suits detail ...

Focus IT is seeking a capable 1st/2nd line IT Support Engineer to strengthen an established team in Reading. You will be the first point of contact for customers, diagnose issues, and deliver on-site and remote support across the UK. … role rewards a clear career path and a competitive salary with company benefits. The ideal candidate has 2+ years in IT support, strong communication, and hands-on experience with Windows, Active Directory, and Office 365. #J-18808-Ljbffr ...

White Label IT in Farnborough is seeking a 1st Line Helpdesk Engineer to be the first point of contact for clients’ end-users. This full-time, office-based role offers exposure to Microsoft 365, onboarding new users, and handling diverse IT issues. You will log, diagnose ...

Hertfordshire County Council is seeking a 1st Line IT Service Desk Administrator based in Stevenage with hybrid working and occasional Hertfordshire travel. The role is part-time (30 hours per week) and permanent, reporting to the Community Protection directorate. You will be the first point of contact … queries, logging incidents and service requests, and providing timely user updates. You will handle first-line troubleshooting, manage ticket lifecycles, maintain asset records, and assist #J-18808-Ljbffr ...

leading co-educational school in Portsmouth is seeking an ICT Technician to provide efficient first line support for its computer systems. Candidates should possess excellent communication skills and a customer-oriented attitude, along with knowledge of various operating systems and AV hardware. This role involves troubleshooting ...

customer supporting team member reporting to the Client Services Manager, representing the MEP Application Support Team via communication channels. The role involves supporting and understanding the needs of our customers and applications (Prodesign, Protect, Singlecable & PowerNET) to provide a quality support service, problem solving electrical design … queries ensuring timely, successful resolutions or escalation of those is a significant part of this position. Key Exciting Responsibilities: Predominantly a first line role solving calculation and regulation queries from clients, there will be a commitment to answer incoming support calls, emails and internal requests courteously ...

Akita Systems Limited is seeking a proactive 1st Line Engineer to join our busy IT services team. You will be the first point of contact for customers, logging and triaging tickets, and delivering professional support for common desktop and connectivity issues. Ideal candidates have ...

Trimble is seeking a customer supporting engineer in Milton Keynes to act as the first point of contact for clients, handling electrical design queries and 3D design-related applications. You will resolve problems, document processes ...

Situations Vacant Ltd is seeking a first line IT support role in the UK. You will handle initial queries from a base of 150 customers, provisioning IT equipment and software, and performing onsite installations across multiple client sites. We value excellent customer service, clear communication ...