1 to 25 of 43 Permanent 2nd Line Support Jobs in the South East

1st Line/2nd Line IT Support Analyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) IT Support Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the … IT support and IT infrastructure team, the IT Support Analyst will be providing 1st line/2nd line IT support both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure … Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2nd Line support to users Desktop support, Service Desk support Hardware support, software support What you'll need More ❯

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving More ❯

2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities … with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience More ❯

2nd Line Support Salary: Up to £35k Hours: Monday – Friday, 8:30 am – 5:30 pm (with overtime paid for additional project work) A full driving license is essential for this role. Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career … in 2nd Line Support? Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers … and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing Providing 2nd Line remote and onsite support to a wide range of customers Acting as an escalation point for 1st Line engineers Assisting More ❯

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to … provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real … estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2nd Line support experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯

2nd Line Support Engineer - ON SITE 5 DAYS A WEEK We are working with a fantastic client of ours who have a great opportunity for the right individual. They are looking for a dynamic individual who wants to join a progressive team where they can grow both personally and career wise. We are looking for … an IT Infrastructure Engineer (2nd Line) to join our IT Team. This role is ideal for someone who is a problem-solver with a solid understanding of IT systems and ready to collaborate with cross-functional teams to enhance operational efficiency. Key Responsibilities Infrastructure Support & Maintenance 2nd Line Support Networking … User Support & Training Project Work Compliance Key Skills and Experience Proven experience in a 2nd line support or similar role. Strong knowledge of Windows Server, Active Directory, and Group Policy. Experience with virtualization technologies such as VMware or Hyper-V. Proficiency in desktop support, including Windows 10/11 and Office More ❯

1st/2nd Line IT Support Engineer Location: Wokingham Salary: to £28,000 Are you ready to take the next step in your IT career? We're looking for a 1st/2nd Line IT Support Engineer to join our close-knit technical services team in Wokingham. This isn't … could be the move for you. What you'll be doing Acting as the first point of contact for IT support queries (phone & email) Providing 1st/2nd line remote support and escalating when needed Managing customer requests such as installations, user account changes, and updates Carrying out daily/weekly health and … be eligible to live and work in the UK Full UK driving licence required If you are a 1st Line Support Engineer, IT Technician, or 2nd Line Support Engineer, looking for a role where you can make an impact, grow your skills, and work on more than just tickets, we'd More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/2nd … join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer/2nd Line Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯

2nd Line Support Analyst Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you’ll report directly to … the IT Manager and play a key role in maintaining and improving our IT systems and services. You’ll provide support across servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud.This is a varied role where no two days are the same … You’ll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support or external suppliers where required. More ❯

2nd Line Support Engineer - Milton Keynes5 Days per week onsite - £35,000 - £38,000 per annum2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support … real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills: Strong 2nd Line support experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯

Our client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong … Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff … partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the 2nd Line Support Engineer your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they More ❯

Our client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong … Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff … partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the 2nd Line Support Engineer your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they More ❯

Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies … environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to … solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first … week on-site at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2nd Line IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT More ❯

you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support … systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating … technical solutions Driving license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop/server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote support More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical … support across the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. … and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this Newbury/Berkshire based role please contact pete @ Jiyuconsulting .co .uk 2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus More ❯

2nd Line IT Support Technician (German & English) £28,000 £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse … users and devices, you ll help keep systems running smoothly and make sure clients feel supported every step of the way. What You ll Be Doing Own and resolve 2nd-line tickets escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. … management. Excellent benefits including a 9-day working fortnight and a supportive, collaborative working environment with excellent work/life balance. If you re ready to take ownership of 2nd-line issues, use your German and English to make a real difference, and grow with a dynamic IT services business, we d love to hear from you. More ❯

2nd Line IT Support Technician (German & English) £28,000 – £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse … users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. … management. Excellent benefits including a 9-day working fortnight and a supportive, collaborative working environment with excellent work/life balance. If you’re ready to take ownership of 2nd-line issues, use your German and English to make a real difference, and grow with a dynamic IT services business, we’d love to hear from you. More ❯

2nd Line IT Support Technician (German & English) £28,000 – £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse … users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. … management. Excellent benefits including a 9-day working fortnight and a supportive, collaborative working environment with excellent work/life balance. If you’re ready to take ownership of 2nd-line issues, use your German and English to make a real difference, and grow with a dynamic IT services business, we’d love to hear from you. More ❯

platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balanceAre you currently working in IT support, providing first or second line support in a school or business environment Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent … maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with first line experience who wants to develop second line skills. This is a fully onsite role, you will be in Camberly every day. This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work … safe and secure IT use and contribute to safeguarding complianceThe Person*Experience in first line IT support, with the willingness and drive to develop second line support skills*Strong technical knowledge and problem-solving ability*Professional, proactive, and collaborative approach*Confident working independently and as part of a team*Reflective, optimistic, and More ❯

IT Infrastructure Engineer (2nd Line) Gosport - Fully On-Site £33,000 - £34,500 per annum We're partnered with a growing logistics client in Gosport who is investing heavily in their IT landscape and we're on the hunt for a hands-on, technically solid 2nd Line Infrastructure Engineer to be a key part … exciting changes on the horizon and you'll have the chance to help shape the future of their IT infrastructure. What You'll Be Doing Acting as a key 2nd line escalation point for infrastructure and user issues Investigating issues down to root cause, not just applying quick fixes Supporting and maintaining both on-prem infrastructure and … Office 365 Working on small to mid-size projects and contributing to wider infrastructure planning Ensuring systems are compliant and secure What You'll Need Strong experience in a 2nd line or similar support role Comfortable working across on-prem and Azure infrastructure Confident with networking (routing, switching, firewalls, VPNs, VLANs) Knowledge of Windows Server More ❯

IT Support Engineer (2nd Line) Up to £35k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2nd Line IT Support Engineers! After already placing within the business, we know firsthand how well they … treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account … growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining More ❯

2nd Line Support Engineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live … or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll be able to keep up to date with the latest technologies! Apply More ❯