Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2ndLine IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2ndlinesupport to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2ndline team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯
2ndLine IT Support Engineer 2ndLine IT Support Engineer – Social Messaging Platform – Horsham, West Sussex (Tech stack: 2ndLine IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange … Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2ndLine IT Support Engineer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLine IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the More ❯
We are currently recruiting for a telecommunications company for the role of 2ndLineSupport IT Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high … Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Demonstrated hands-on experience in both 1st and 2ndLineSupport, preferably within a Network Operations Centre (NOC) or cellular network environment Excellent client-facing communication skills, with the … join a continuously growing company Organisation awarded “Best Place To Work” for the last 4 years This is an excellent opportunity for an experienced 2ndLineSupport IT Analyst to join a growing organisation that are driven towards success! For further information on this 2ndMore ❯
We are currently recruiting for a telecommunications company for the role of 2ndLineSupport IT Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high … Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Demonstrated hands-on experience in both 1st and 2ndLineSupport, preferably within a Network Operations Centre (NOC) or cellular network environment Excellent client-facing communication skills, with the … join a continuously growing company Organisation awarded “Best Place To Work” for the last 4 years This is an excellent opportunity for an experienced 2ndLineSupport IT Analyst to join a growing organisation that are driven towards success! For further information on this 2ndMore ❯
Due to ambitious growth and expansion, an exciting opportunity has become available for an experienced, enthusiastic, and motivated 2ndLine IT Support Technician to join our client based in Chandler's Ford. The 2ndLine IT Support Technician role will … IT support service whilst attending to regular client support calls and installations as and when required. Main duties of the 2ndLine IT Support Technician: Providing 1st and 2ndLine Technical support, responding to IT queries … of the technical knowledgebase as required Monitoring of the breach queues to ensure tickets are not breaching their SLA’s Key Competencies of the 2ndLine IT Support Technician: Proven track record of supporting IT networks Thorough knowledge of Microsoft Windows desktop applications and MS365 More ❯
Support Engineer, 1st/2ndLine, Office 365, Windows Server, COR7247 We're looking for a 1st/2ndlineSupport Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their … Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2ndline technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support … willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2ndlinesupport in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience More ❯
horsham, south east england, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2ndLine IT Support Engineer Area: Horsham Salary: £30,000 – £35,000 – Hybrid After Probation! Interviewing Immediately – Please apply ASAP! A market leading client are looking to add … an 2ndlinesupport engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately – Please apply ASAP More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndlinesupport engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndlinesupport engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP More ❯
ethic taken very seriously since the company was founded in 1959. Tradition is currently seeking to appoint an IT Support Engineer/2ndLineSupport to be based in the London office. Main responsibilities within the IT Support Engineer/2ndLineSupport position include: Attending and fixing any 2ndline problems with PC hardware, Software, voice and application software Carrying out desk moves of IT equipment Working with project team and 3rd linesupport when required Attending and … Installing printers as requested, ensuring that necessary records are amended Making all administration amendments to the dealer board systems as appropriate Facilitating new line testing Responsible for reporting line faults and ensuring they are resolved in a timely manner Investigating long term issues and report findings More ❯
step up and make a real difference? If you enjoy solving technical challenges, collaborating with others, and delivering high-quality support, this 2ndLineSupport role at Bluespires could be the perfect next step! At Bluespires, we pride ourselves on doing things differently. … to gain qualifications and certifications of your choice, social activities company events, and much more! As we grow, we’re looking for a dedicated 2ndLineSupport Analyst to join our team in Oxfordshire. You’ll play a crucial role in delivering first-class IT … , resolving technical issues, and supporting our 1st line team, all while helping to create a great experience for our clients. As 2ndLineSupport Analyst, your responsibilities will include: Providing technical support to end users and clients remotely, with occasional More ❯
2ndLine Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2ndLine Wintel Support Engineer … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd linesupport across a broad Windows estate, with opportunities to grow your technical skills while contributing to a … service that really makes a difference. Key responsibilities: Provide 2ndLinesupport within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining More ❯
Job Description: We are seeking a skilled 2ndLineSupport Engineer to join our client's dynamic team in Reading, on an initial 8 week contract. As part of a fast-paced MSP environment, you will provide technical support and troubleshooting for a … various industries. Your primary focus will be on resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2ndlinesupport for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active … date. Assist in IT projects, including migrations, deployments, and upgrades. Deliver exceptional customer service while maintaining SLAs. Required Skills & Experience: Proven experience in a 2ndline IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience More ❯
My client a leading MSP in the City of London are looking for an experience ' 2ndLineSupport ' to join them on a permanent basis. The 2ndLineSupport Engineer will be responsible for providing support to customers … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLineSupport Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and … Experience: Proven Experience in Managed Services: Demonstrated ability to support multiple clients within a B2B environment In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2ndLine Engineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT Support … on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2ndLine Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is an element … of On-Call this role and you would join the weekly on-call rota shared with other 2ndLine engineers. You would be expected to offer guidance and resolutions to the 1st and 2ndLine engineers based in the office after hours if they More ❯
london (wimbledon), south east england, United Kingdom
Nigel Frank International
Job title: 2ndLineSupport Engineer Location; South West London (Wimbledon) Salary: £35,000 - £40,000 DOE About the role/company This is a great opportunity to join a growing IT Support company based in SW London are looking for an experienced … 2ndLine Engineer. As a business they work with some established clients in London who trust them with all their IT support issues. This includes customers in both the Public/Private sector with some recent growth in their customer base. The role is to … and work with the latest Microsoft Cloud technologies. Ideally you will have at least a few years of experience supporting customers at a 2ndLine level and have skills in the following technologies; Key skills required: Office 365 support and administration Managing SharePoint permissions More ❯
SN6, Watchfield, Oxfordshire, United Kingdom Hybrid / WFH Options
Sharp
2ndLineSupport Analyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2ndLineSupport Analyst. Key … Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2ndLine IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2ndLine IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd linesupport and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2ndLine IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2ndLine IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd linesupport and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLineSupport Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM work-life balance is key. If you're a tech-savvy 1st/2ndLineSupport Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of More ❯
with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLineSupport Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2ndLineSupport Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of More ❯
IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2ndLine technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. Working … as the SecondLine IT Support Engineer/Technical Service Desk Technician your time will be split by providing remote helpdesk support, project work and onsite support for clients in London. As the SecondLine IT Support Engineer More ❯
Title: Support Engineer - Service Desk Location: Principal location Bromley,Kent. You may be required to work at other customer sites in the Southeast, and mainly central London. Reporting to: Service Desk Manager, Technical Services Role: An opportunity has arisen for a Technical Support engineer to join … career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers The ideal candidate will have worked in a fast paced, busy customer facing IT … through informal and formal training and on the job learning. Responsibilities: Completing technical support tasks and activities in an MSP 1st and 2ndLineSupport capacity, solving IT issues remotely, via phone and using remote support tools. Problem solving and closing More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Nigel Frank International
Business Central Support Consultant 2ndline My client is a leading Microsoft partner looking for a driven and passionate individual to join there team as Business Central Support Consultant. This is a full time, permanent role - offering full home working flexibility, with expectation … for occasional on-site travel; project phase dependant. The role will involve: Providing 2ndLine Business Central ticketing support to a variety of clients across industry Providing customer satisfaction by troubleshooting and resolving Microsoft Dynamics 365 Business Central related issues Work with there project teams … on new upcoming implementations and upgrades Provide support on post-go-live client systems Skill set required: Strong technical understanding of Dynamics 365 Business Central/Dynamics NAV Previous experience providing D365 BC/NAV support at either partner or end user Motived and strong desire More ❯
2ndLine Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2ndLine Wintel Support Engineer … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd... More ❯