3 of 3 Permanent 3rd Line Support Technician Jobs in the South East

2nd/3rd Line Support Technician I’m working with a leading Managed Cloud Services provider looking to expand their technical team. My client is seeking an experienced 2nd/3rd Line Support Technician to deliver high-level support across a variety of customer … environments and technologies. Key Responsibilities Provide 2nd/3rd line technical support via phone, email, and ticketing Lead and support project work and customer onboarding Maintain and secure cloud infrastructure (patching, updates, backups) Mentor junior staff and manage incident responses Help evolve documentation and internal processes Requirements 3+ years in an MSP or More ❯

3rd Line IT Support Technician - East Kent Commutable from Dover, Deal, Canterbury, Herne Bay, Whistable and Thanet area Hours: Full-time Monday to Friday Type: Permanent, £35-40,000/annum (negotiable depending on your level of experience) plus good benefits We are seeking an experienced 3rd Line IT Support Technician to play a key role supporting a large global and local IT team, delivering advanced technical support, managing complex infrastructure projects, and enhancing the performance, security, and resilience of our IT systems. This is an onsite, hands-on role based at our Clients East Kent Location, easily commutable from any of the locations … listed above. Customer focused individual with strong problem-solving skills and technical experience. Key Responsibilities: Serve as a senior escalation point for 2nd line support, resolving complex networking and systems issues. Administer, monitor, and optimise: Server infrastructure (Windows Server, virtualisation environments) Network devices (switches, routers, firewalls) IT security protocols and tools Storage systems Backup and disaster More ❯

Our client, an established IT Managed Services Provider based near Marlow, is expanding and looking to recruit a proven 3rd Line Support Technician for their expanding team. What You’ll Be Doing Handle and resolve IT issues for external customers across Microsoft 365, Windows Server, Azure, SharePoint, Teams & more Build and implement technical … Be the escalation point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint) Windows Server, Active Directory, Group Policy, and user management More ❯