2 of 2 Permanent CAFM Jobs in the South East

service level specification. This is both via phone and emails. Ensure that the relevant information is accurately logged into the Computer Aided Facilities Management (CAFM) system in accordance with Performance Management System (PMS), to enable the effective transfer of information to the appropriate department for action. Provide the caller/… willingness to work as part of a team. Desirable Previous experience in a customer service/call centre role. Previous experience of using a CAFM system (in this case Maximo). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ...

working in a fast-paced environment and takes pride in delivering excellent customer service. Duties & Responsibilities Log and manage reactive maintenance requests through the CAFM system Allocate jobs to engineers and subcontractors Monitor work orders to ensure service level agreements (SLAs) are achieved Liaise with clients, engineers, and suppliers … desirable Excellent organisational skills with the ability to manage multiple tasks Strong communication skills and a professional telephone manner Confident using Microsoft Office and CAFM systems Able to work well under pressure in a fast-paced environment A positive, proactive attitude with excellent attention to detail What's on Offer ...