14 of 14 Permanent Case Management Jobs in the South East

We are seeking an experienced ServiceNow Implementation Consultant to lead the configuration and deployment of a HR Enquiry/HR Case Management project. The ideal candidate will have strong hands-on configuration skills, a solid understanding of HR service delivery processes, and experience translating business requirements into scalable ServiceNow solutions. This is not a full time role and … will be based on a number of days to configure and deploy the HR inquiry process in ServiceNow Key Responsibilities: Configure and implement the HR Enquiry/HR Case Management module, including case types, workflows, templates, SLAs, and knowledge integrations. Gather and refine business requirements from HR and People Services teams. Build and customise ServiceNow components such … acceptance testing, issue resolution, and go-live activities. Provide knowledge transfer and documentation to HR operations and platform teams. Required Skills & Experience: Proven experience implementing ServiceNow HRSD, specifically HR Case Management/HR Enquiry. Strong configuration capability across the ServiceNow platform (Workflows/Flow Designer, Studio, Business Rules, Client Scripts, Data Models, Integrations). Good understanding of HR More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

self-service innovations to evolve how HR operates. This leader thrives in fast-paced, evolving environments, using data to inform decisions, solve problems, and inspire teams. With strong stakeholder management and change leadership capabilities, they foster collaboration, build trust across functions, and consistently deliver results that align with business priorities. Key Responsibilities include: Leadership & Strategy Provide global leadership for … HR Operations teams, overseeing end-to-end HR administrative services including onboarding, offboarding, employment changes, contract management, document handling, and employee data management. Develop and execute a multi-year HR Operations transformation and mindset-shift strategy aligned with business objectives, focused on automation, service excellence, scalability, and fostering a culture that embraces change and innovation. Shared Services & Operating Model … handoffs. Process Excellence & Automation Identify opportunities for digitization, automation, and workflow optimization across the employee lifecycle. Partner with internal and external teams to deploy tools (e.g., process automation, document management, self-service portals) that reduce manual work and increase accuracy and speed. Work as part of the new location/M&A team to ensure set up of new More ❯

position is suited to an already successful consultant who wants to be part of a company that is leading the way with its innovative technology within the Enterprise Content Management and Adaptive Case Management arena. As an International IT Consultant within our professional services team based in Kingsclere/UK, your main focus will be to demonstrate … customer requirements and environment. Design end-to-end solutions to meet the customer needs using Papyrus products. Presentation of the Papyrus system to technical and managerial audiences. Perform project management duties. Your profile: Minimum 5 years experience of IT software-based experience, working in an IT organization. Experience in UNIX and/or Windows environments. Good knowledge of an More ❯

proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management - Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration - Manage users, roles, profiles, permission sets/ More ❯

by Design activities by attending customer-data-related project steering committees. Audit and maintain Records of Processing Activities (ROPA). Data Subject Access Requests (DSAR) and incident/breach management procedures, as needed. Business Gateway tools, including: ROPA, Legal & supplier case management, New digital privacy assessments Risk management platforms, including Supplier Due Diligence and the Compliance More ❯

DMN) Familiarity with Camunda connectors, external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing to open-source Camunda extensions Already More ❯

Kubernetes) for testing microservices in a containerised environment. Automated API testing with Java (e.g. RestAssured/SoapUI) Experience using collaborative tools such as Jira, Confluence, or similar for test case management, documentation, and communication within Agile/Scrum teams. Working knowledge of CI/CD pipelines, including experience with Jenkins, GitLab CI, or other CI/CD tools More ❯

threat intelligence, and detection capability. Collaborate with security teams to develop and optimize security workflows, automation playbooks, and integrations between security tools, SIEMs, SOAR platforms, EDR/XDR, and case management systems. Build and optimize, log and telemetry ingestion, aggregation, enrichment, correlation and alerting workflows across multiple data sources. Work with the Cloud and DevOps teams to embed More ❯

to create cutting-edge solutions. LEAP's Content team ensures our software remains world-class, maintaining global standards, legal accuracy, and compliance across jurisdictions. From database design to document management and legal research, we're streamlining and automating the Family Law experience, helping law firms help people. Requirements What you'll do Research forms, legislation, and legal processes relevant … events to speak with existing customers and build strong relationships. What you'll bring 1-2 years' experience working within Family Law. Very comfortable using Microsoft Word. Experience with case management systems and document automation systems would be advantageous. A passion for technology. Ability to work on own initiative. Excellent organisational skills. Excellent communication skills (both written and More ❯

suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key Responsibilities: Own all support case management across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts … Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends across cases and initiate process improvements Deliver onboarding and training for 1st and 2nd line support staff Support MoD programme rollouts and documentation standards Support obsolescence planning and … facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What's on Offer? Work within a company with a solid track record of success Great work environment Attractive salary & benefits More ❯

online experiences that make a real difference to people's lives. In this role, you'll take the lead in developing smart digital forms and workflows that support effective case management and make it easier for customers to access services. You'll be responsible for maintaining and enhancing our Jadu platform, ensuring it runs smoothly and continues to More ❯