Aztec are looking for a self-motivated and driven individual to deliver changemanagement at a project level to support the delivery of Aztec's Transformation Programme. Reporting directly to the Transformation Change Lead, this role will need to be focussed on planning and delivering the change through a change network and working with the … core Programme/Project Team. The purpose of this role is to manage and lead the people change activities focussing on change adoption and benefit realisation with a key purpose to enhance our client's journey and our employee experience. The successful candidate will need to have experience in changemanagement from a people and culture … receive significant exposure to senior managers in a fast paced and high-growth business and transformation. This role provides the opportunity to play a key, as part of the ChangeManagement team, in delivering a new operating model and broader transformation to support the Aztecs growth ambitions. Key responsibilities: Develop and implement changemanagement plans for More ❯
looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely with other members of the Transformation team, particularly people changemanagement, and technology to maximise success of delivery, adoption and realisation of benefits. The ideal candidate has a strong background in business transformation project management, process management … Process Optimisation: Collaborate with teams to design orchestrated workflows that integrate across systems and teams. Support the organisation to establish standards and best practices for workflow orchestration usage. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams. Ensure clear communication and alignment of project/programme objectives. Risk Management: Identify potential … understood and perform on-going assessment against success criteria. Maintain and assist in the development and approval of budgets for the business cases of new projects, also providing ongoing management of the budgets within a project. Provide progress reports to the Steering Committees, Project Sponsors and key stakeholders on the project status, issues, risks, budgets, resource and changeMore ❯
Service Management Analyst (Legal Sector) | Permanent | Central London | Up to £70,000 | 2 days on-site per week This is an exciting opportunity for an experienced Service Management Analyst to join a small but ambitious Service Management team within a global law firm, currently led by a dedicated Manager who has established a strong foundation. As a … member of this team, you’ll play a pivotal role in driving continuous improvement and operational excellence. This role is perfect for someone with expertise in Service Management and ITIL processes who wants to make a tangible difference and grow alongside a maturing team. With a global presence across the Americas, Europe, the Middle East, and Asia, our client … skills will thrive. Job Type: Permanent Salary: Up to £70,000 (dependent on experience) Working Arrangement: Hybrid (~2 days on-site per week) Office Location: Central London Responsibilities: Problem Management: Support and facilitate Problem Management activities, driving root cause analysis and producing insightful reports to enhance service performance. Service Transition/Service Introduction: Collaborate with Transformation and Technical More ❯
help clients become more efficient, increase profitability and give more customers an amazing experience.Want to be part of it? About the Role We are looking for an experienced ITIL Change Manager with a background in Change/Release to support our ChangeManagement operations. In this role, you will ensure seamless change/release implementation … and our customers to manage changes that impact vehicle software, cloud platforms, and connected services and support some of our project delivery initiatives. Key Responsibilities Managing Changes in the ChangeManagement process (Infrastructure, Cloud, Engineering, IT) Lead and oversee the end-to-end ChangeManagement process is followed and managed in line with our audit requirements. … Manage the Change Advisory Board (CAB) and Governance Boards, ensuring risk assessments align with safety, compliance, and operational needs. Collaborate with software development teams, DevOps, and Operations to assess and approve software releases, patches, and system upgrades. Ensure minimal disruption to connected vehicle platforms, embedded systems, and customer-facing applications. Communicating with Internal & External customers in relation to changes More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Langley James IT Recruitment
Systems Design Manager/Change Manager required near Maidstone in Kent paying upto 60k + Discretionary performance linked Annual Bonus to lead the IT ChangeManagement team consisting of Business and Test Analysts , it is a Hybrid role , 4 days in the office after probation. Along with strong demonstrable ChangeManagement experience they require knowledge … would be beneficial. Near Maidstone, Kent | Up to £60k + Annual Performance Bonus | Hybrid - 4 Days in Office After Probation Are you a strategic thinker with a passion for changemanagement and system design? Join a successful, fast-growing company near Maidstone as Systems Design Manager , where you'll lead a dynamic IT ChangeManagement team … focused on aligning bespoke systems with evolving business needs. This is your chance to make a real impact - managing critical system change projects from design through to beta testing while mentoring Business and Test Analysts. This hybrid role offers flexibility, autonomy, and the opportunity to play a key part in shaping business-critical systems and processes. Your Mission Own More ❯
Job Description: Mars Pet Nutrition is embarking on an exciting journey to build digital-first, strategic revenue management capabilities that will enable our purpose: making a better world for pets. A key component of this SRM agenda is designing and deploying next generation trade promotion management (TPM) capabilities We will focus on implementing top-quartile Customer & Trade Planning … efficiency, and quality. You will program manage the TPM DT program in the region, ensuring DT resourcing (associate or contractor), technical experts and ensuring each market will follow agreed changemanagement processes. Your role may involve project management, changemanagement and technical expertise to ensure seamless integration and full adoption of TPM solutions. What are … depth knowledge of digital TPM eco-system technologies, such as Sales Planning, SRM, Customer Claims and Trade Sales in organizations similar in size and scope of Mars. Strong project management skills with the ability to manage multiple projects simultaneously. Excellent communication and stakeholder management skills, with the ability to collaborate effectively with cross-functional teams. Experience in changeMore ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes … collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business … closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. ChangeManagement: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify changemanagement needs and develop strategies for smooth More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes … collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business … closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. ChangeManagement: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify changemanagement needs and develop strategies for smooth More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes … collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business … closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. ChangeManagement: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify changemanagement needs and develop strategies for smooth More ❯
South Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
leading organisation based in Croydon, who are looking to employ an experienced Cyber Security Manager with an in-depth knowledge of Cybersecurity frameworks, tools, and technologies, ISO27001 adoption, Incident management and Change management. This role involves the development and implementation of security strategies, policies, and procedures to protect against cybersecurity threats, as well as actively monitoring and responding … include: * Security Strategy & Implementation: Design, implement, and maintain comprehensive cybersecurity policies, procedures, and controls* Threat Detection & Response: Continuously monitor the digital environment for potential vulnerabilities and security breaches* Incident Management : Lead incident response activities, coordinating with IT teams to mitigate risks and minimise damage. Responsible for writing incident reports, gathering input across the technical and business teams to then … share the report and project management of any improvement change actions* Security Integration & System Management: Collaborate with IT and development teams to ensure security is embedded in all new and existing applications, systems, and network infrastructure* Risk Management & Compliance: Ensure compliance with industry regulations and data protection laws (e.g. GDPR, PCI-DSS)* Continuous Improvement: Stay informed More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Aurora Energy Research Limited
junior stakeholders and business units to analyse requirements, define solutions, and implement transformative changes. As part of the growing Internal Technology team, you will participate in driving a robust management process for all systems within the estate. You will always be looking for improvements we can make to the systems in your department, through system configuration changes, new system … who has a high attention to detail and can hit the ground running. This is a chance to have a significant impact in an organisation where individuals thrive on change and to work within an innovative and growing SME. Key Responsibilities Technical Ownership: Take ownership of Dynamics 365 F&O as our ERP system, ensuring its optimal performance, reliability … and alignment with business objectives. Continually evaluate of the system's technical aspects, implementing improvements and optimisations as needed in line with changemanagement process. Collaborative Support: Work closely with the business owners within the Finance team to provide technical support and guidance on improving training materials and internal processes to improve usability and ensure smooth operation. There More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Environments Manager to support the development, transition & in-service running (inc capability upgrades) of an IT application and infrastructure solution providing support to a critical operational end user. Environment management contributes to improving the overall quality of software development and support through the lifecycle. It encompasses a set of good practices to provide an effective, end-to-end platform … management service for development, test, and production teams. As the Environments Manager, you will work alongside our DevOps, Infrastructure and Network Teams and Solution Architects. You will help to provide end-to-end DevOps managed environments for internal teams and strategic customers, supporting business outcomes for critical national infrastructure. The successful candidate will need to be eligible for UK … security clearance. You will focus on the use of modern technologies and practices to provide a robust set of environments for the solution. Your role and responsibilities; The management and scheduling of all solution environments Development, Test, Staging, Pre-Prod & Production across multiple security level environments Maintaining consistency across all environments used, with any variations clearly documented with the More ❯
points of view and believe diversity drives innovation, so we’re building a culture where difference is valued. The Business Transformation Team is a multi-disciplinary team covering project management, business analysis, changemanagement & communications, data analysis & reporting and strategy. Key Responsibilities Lead the management, analysis and delivery of AI projects (including business case definition; project … design, processes and technology. Guide the analysis of processes and systems, re-engineering processes for efficiency gains, cost savings and standardisation. Identify tactical fixes to remove pain points. Support changemanagement, AI adoption and communications by identifying change impacts and inputting to the appropriate sequencing and timing of change delivery as well as creating relevant comms … skills. Identify and communicate interdependencies between projects and actively work to reduce siloes across the business. Skills and Experience Required Strong experience in utilising a wide range of project management approaches and tools, understanding where and how to adjust and apply these. Experience working on large scale, complex, multi-geographical/global transformation programmes (legal sector desirable) Ability to More ❯
Business Change Manager- 3-year Fixed Term Contract Are you ready to shape the future of world-class research? Join the University of Oxford—a globally renowned centre of excellence and innovation. Our research tackles some of the most pressing challenges of our time, from reducing carbon emissions to developing life-saving vaccines. As we transform the digital services … that power this work, we’re looking for a skilled and energetic Business Change Manager to help drive this change. At Oxford, you’ll be part of a vibrant, interdisciplinary community where your work contributes to real-world solutions and lasting global impact. If you're passionate about enabling research that changes lives, we want to hear from you. … huge network of partnerships and collaborations. We are currently the most successful UK university in securing funding for research. This role will be focussed on our ambitious Oxford Research Management System programme which aims to significantly improve the user experience and efficiency of the research management lifecycle from proposal development to project closure., reimagining ways of working and More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
University of South Hampton
We're looking for a Business Change Manager to support exciting digital transformation across the university. If you have strong communication skills, engagement, and networking skills with experience in planning for, supporting and guiding people through business change, this role could be for you. Join our dynamic Business ChangeManagement team within the IT Portfolio and … App, Digital Innovation and Capabilities. Are you eager to make a significant impact across the university community? If you are proactive, adaptable and passionate about involving people in the change then we would love to hear from you! Key Responsibilities Work closely with the project team to identify and manage business changes, this will include people, processes, and system … changes; building changemanagement plans to help teams' transition effectively. Work to fully understand the impact of these changes and partner with colleagues across the university to implement the changes through effective planning, communication and training. Develop and deliver clear communication and engagement plans. Collaborate with colleagues to create supporting materials such as guidance, FAQs, and training resources. More ❯
ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. ChangeManagement: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the changemanagement process, ensuring compliance with Defence sector standards. Compliance and Governance More ❯
Consultant - Defence, MOD sector Salary - £50K-£80K depending on level of experience, plus bonus and many benefits Location - Winchester Our client is a highly successful expanding management consultancy. They have an enviable reputation and senior level client base. They are looking for a positive and enthusiastic Consultant with excellent analytical skills who has a passion for helping clients succeed. … You will come from a management consultancy background, you will be familiar with the 5 Case Business Model, organisational change design, strategy and business planning. You will be used to advising and working with clients in the UK Defence sector, ideally you will also have additional experience working with commercial sector clients. You will have solid experience consulting … with clients enabling them to undertake strategic decision making and implement business transformational change into their organisation. As part of the team, you will work with their consultants, analysts, and clients at all levels on several projects. You will work across different industries, initially focusing within UK Defence sector Our client specialises in helping their clients deliver success. They More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, ChangeManagement, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing … the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake. Training will also be provided for any technologies you do not have experience with. Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating … have significant experience leading application support teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
Are you a Configuration Management professional looking for a new challenge? Maybe you are already a design, manufacturing or supply chain engineer wanting to broaden your capability and experience into configuration? CIMPA PLM requires a Configuration Management Engineer, to support the aerospace sector, consulting with and supporting our customer. You will have an engineering background, ideally a degree … or equivalent experience), having developed a sound Configuration Management know-how in aerospace and or space structure, systems and software. What you will be doing: ·As Configuration and Change Engineer, support the customer on maintaining the baseline product structure. ·Control the evolution of technical data, liaising with the Change Review Board ·Provide business operational support on ChangeManagement tools. ·Co-ordinate ChangeManagement Project elements (Business case preparation and validation, delivery management...etc.) ·Prepare, run/facilitate workshops to drive As-Is & To-Be analysis. ·Ensure the delivery is to the appropriate level of quality, on time and within budget, in accordance with the plan and governance arrangements. ·Support in managing project documents: Document More ❯
and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities … to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project … success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change, this … could be the perfect next step in your career. Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the … experienced IT Service Manager Take ownership of process maturity across ITIL practices Contribute to a culture of continuous improvement within a professional, inclusive team Gain exposure to major incident management and governance Work for a stable, respected firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction ChangeManagement Incident ManagementMore ❯
We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
be a key strategic partner to the Go-To-Market (GTM) leadership team, providing HR expertise to support the growth of the business. You will focus on driving talent management, EE, performance management, OD and and leadership development. You will have proven Senior/Strategic HRBP experience supporting GTM/Sales teams, ideally in a fast-paced commercial … HR expertise, guidance, and solutions to support the growth and success of the business. As Senior HR Business Partner - GTM/Sales, your role will focus on driving talent management, employee engagement, performance management, organisational and leadership development within the GTM teams, with a client group of around 200 employees. Strategic HR Partnering Work closely with GTM leadership … trusted advisor to senior leaders, providing insights on people-related challenges, business changes, and People best practices. Support leadership in shaping and implementing organisational strategies, workforce planning, and talent management to meet short and long-term business goals. Talent Development and Employee Engagement Collaborate with the leadership team to define and implement talent development strategies for the GTM teams. More ❯
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Michael Page HR
be a key strategic partner to the Go-To-Market (GTM) leadership team, providing HR expertise to support the growth of the business. You will focus on driving talent management, EE, performance management, OD and and leadership development. You will have proven Senior/Strategic HRBP experience supporting GTM/Sales teams, ideally in a fast-paced commercial … HR expertise, guidance, and solutions to support the growth and success of the business. As Senior HR Business Partner - GTM/Sales, your role will focus on driving talent management, employee engagement, performance management, organisational and leadership development within the GTM teams, with a client group of around 200 employees. Strategic HR Partnering Work closely with GTM leadership … trusted advisor to senior leaders, providing insights on people-related challenges, business changes, and People best practices. Support leadership in shaping and implementing organisational strategies, workforce planning, and talent management to meet short and long-term business goals. Talent Development and Employee Engagement Collaborate with the leadership team to define and implement talent development strategies for the GTM teams. More ❯