1 to 25 of 159 Permanent Customer Engagement Jobs in the South East

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Job Duties Department: Neftex – Customer Success & Support About the Role Neftex is seeking a Customer Success & Support Geoscientist to help customers maximize the value of their Neftex subscription. … This role combines geoscience expertise, customer engagement, technical support, workflow enablement, and user training to ensure customers successfully adopt and integrate Neftex products into their exploration and subsurface workflows. The successful candidate will act as the primary technical contact for assigned customers, providing onboarding support, workflow guidance, training ...

Digital Customer Success Manager £45,000 Basic + Bonus + Benefits Hybrid | Central London | 3 Days in the Office The Opportunity Our client is an established, international technology business providing specialist information and subscription-based digital solutions to a diverse professional client base. As the business continues to grow … looking for a Digital Customer Success Manager to develop scalable customer success programmes that improve product adoption, engagement, retention and revenue growth. Why Join? £45,000 basic salary, depending on experience, plus performance-related bonus. Hybrid working: three days in the Central London office and two days ...

experience for customers moving their Azure estates to the Bytes Cloud Solution Provider (CSP) programme. Acting as the primary point of contact throughout each engagement, the role manages the end-to-end transfer process, from initial customer engagement and prerequisite validation through remediation, implementation, documentation, validation … operational handover. The specialist will plan and execute direct-to-CSP transfers from Enterprise Agreement (EA), Microsoft Customer Agreement Enterprise (MCA-E), Microsoft Customer Agreement Individual (MCA-I) and Pay-As-You-Go (PAYG) billing arrangements. The role ensures that Azure subscription billing is successfully transitioned ...

digital identity business in the UK, along with the further development of the UK Technology Strategy, through execution of an integrated technology, market & customer-driven strategy for the UK and local Domains, that drive actionable and impactful Marketing Plans. As a partner to the UK Key Account & Sales teams … process while supporting BLs in the definition and the coordinated execution of their in-country strategies.* Identify transversal multi-BL strategic initiatives to meet customer or market segment requirements to underpin the need for new segment-based offers, for example in Critical National Infrastructure.* Support the country SAMs/ ...

improvement and ensure they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting … relationships. Serve as the primary point of contact for customer account enquiries and commercial discussions. Protect and grow recurring revenue through excellent account management and customer engagement. Identify and qualify opportunities for additional products and services within existing accounts. Conduct regular customer review meetings to discuss service ...

physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...

capturing new logos and establishing yourself as a trusted advisor to national and regional government bodies. You will be at the forefront of understanding customer mission-critical priorities, building strategic relationships with influential government decision-makers, and positioning Keysight as the trusted technology partner of choice. You'll partner … NCSC, DSTL, and regional public-sector organisations. Your deep technical expertise in networking and cybersecurity will establish your credibility as a thought leader with customer architects and technical teams, while your strategic business development acumen enables you to align cutting-edge technical capabilities with mission-critical objectives and build ...

capturing new logos and establishing yourself as a trusted advisor to national and regional government bodies. You will be at the forefront of understanding customer mission-critical priorities, building strategic relationships with influential government decision-makers, and positioning Keysight as the trusted technology partner of choice. You'll partner … NCSC, DSTL, and regional public-sector organisations. Your deep technical expertise in networking and cybersecurity will establish your credibility as a thought leader with customer architects and technical teams, while your strategic business development acumen enables you to align cutting-edge technical capabilities with mission-critical objectives and build ...

shape and secure opportunities with naval organisations, defence ministries, government agencies, system integrators and prime contractors. Working closely with Saab's Global Sales Network, Customer Sales Responsibles (CSRs), engineering teams, programme teams and commercial functions, the successful candidate will lead capture activities from opportunity identification through to contract award. … This role requires strong commercial acumen, strategic thinking and customer engagement expertise, combined with the ability to understand complex underwater systems and effectively communicate their operational value to military and government customers. The position is based in Fareham with hybrid working arrangements and will require occasional ...

strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing the flexibility to support other customers across the Customer Unit and Market Area based on business and customer needs. The Role As a Solution Support Expert for Packet Core, with a strong … senior technical authority for complex Packet Core, policy, and Cloud support scenarios. Primarily aligned to UK customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business‐critical network ...

Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing the flexibility to support other customers across the Customer Unit and Market Area based on business and customer needs.## The RoleAs a Solution Support Expert for Packet Core, with a strong Market … senior technical authority for complex Packet Core, policy, and Cloud support scenarios. Primarily aligned to UK customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business-critical network ...

Account Manager/Customer Success Manager Want a customer-facing technology role where you can genuinely own relationships, solve problems and help accounts grow? Join our team at Sagoss, a fast-moving, product-led business where your ideas, judgement and customer focus can make a visible difference. … youve also worked in the following roles, wed also like to hear from you: Client Services Manager, Client Relationship Manager, Customer Account Manager, Key Account Manager, Customer Relationship Manager, Client Success Manager, Customer Retention Manager, Customer Experience Manager, Customer Engagement Manager SALARY ...

through to Head of CRM. We are keen to connect with freelancers who have: Strong agency or in-house experience across CRM, lifecycle marketing, customer retention and loyalty Experience developing and executing CRM campaigns across email, SMS, push notifications and other customer engagement channels Knowledge … platforms such as Salesforce Marketing Cloud, Braze, Klaviyo, HubSpot, Adobe Campaign, Iterable or Dotdigital A proven track record of improving customer engagement, retention, conversion rates and lifetime value Experience with customer segmentation, personalisation, marketing automation and lifecycle journey optimisation Strong analytical skills, with the ability to interpret ...

About the Role We are looking for a confident, customer-focused individual to join our team as a Pre-Sales Consultant. This role combines software demonstrations, solution design, tender support and customer engagement, helping prospects and customers understand how software solutions can deliver tangible business benefits. … someone with a passion for technology, strong communication skills and a willingness to learn. Previous experience in a software, consultancy, implementation, support or customer-facing role would be beneficial but is not essential. Key Responsibilities Software Demonstrations & Customer Engagement Configure software environments to reflect customer requirements ...

Sales capability, ensuring that security opportunities are correctly qualified, technically sound, accurately scoped and commercially viable. The role provides technical leadership and governance across customer engagements, solution shaping and Statements of Work. It works closely with Account Managers, Sales Specialists, Vendor Managers, delivery teams and practice leadership to translate … customer requirements into clear, outcome‐led security solutions and services. As the lead for the capability, the postholder sets standards for quality and consistency, manages prioritisation across the security pre‐sales workload, coaches the team and acts as the senior escalation point for complex or high‐risk opportunities. ...

influence how data is governed from an early stage Play a key role in ensuring trusted, high-quality data supports better decision making, customer outcomes and our growing Data and AI ambitions For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust … Cars and DriveTech. With responsibility for products and propositions at different stages of maturity, you’ll set a clear direction that delivers measurable customer and business value while creating opportunities for growth, engagement and innovation across the wider AA ecosystem. Working in close partnership with Engineering leadership ...

forefront of earth sciences, helping organisations understand the underground. The Role Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … their primary day-to-day contact. In this role, you will have the opportunity to: Responsibilities Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention. Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes. Monitor customer ...

145+ countries while proudly maintaining headquarters in New Zealand. **The Role** Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … serving as their primary day-to-day contact. **In this role, you will have the opportunity to:** * Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention.* Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes.* Monitor ...

Details: Job Description: About the role Altera is seeking a technically credible, customer-oriented Business Development Manager to grow the Embedded business across EMEA. This role will identify and develop new opportunities, deepen relationships with strategic customers and partners, and translate complex embedded-computing requirements into compelling technical … networking and other high-value embedded applications. Success requires a business-development mindset: creating demand, opening doors, developing partners, qualifying opportunities and converting technical engagement into design wins and long-term revenue. What you will do Build and execute an EMEA business-development plan for Embedded applications, prioritizing target ...

keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that can genuinely influence what we do next. You might be exploring why certain customers visit more … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

annual growth rate exceeds 25%. Job Description The Product Manager plays a key role in shaping and enhancing a cloud-based customer engagement platform that supports large-scale service operations. Working cross-functionally with Technology, Operations, Workforce Management, Analytics, and external partners, this role drives the delivery … capabilities that optimize customer outreach strategies, improve agent effectiveness, enhance customer interactions, and increase operational efficiency. The successful candidate will translate business objectives into actionable product requirements, prioritize and manage the product backlog, coordinate feature implementation, and leverage data-driven insights to continuously improve platform capabilities and business ...

Marketing and IT delivery teams, and cross-functional stakeholders to shape demand, define business value, manage expectations, and ensure technology solutions support business objectives, customer engagement, operational efficiency, and scalable growth.The ideal candidate is a seasoned Business Systems Analyst and trusted relationship leader with strong commercial acumen, marketing … have strong experience as a Business Systems Analyst supporting within the **Salesforce Marketing Cloud** environment for Commercial, Marketing, E-commerce, digital, CRM, marketing automation, customer engagement, or related enterprise capabilities.* You have experience utilizing tools like Jira and ServiceNow* You are skilled at business relationship management, stakeholder engagement ...

defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow … govern the service data model, ensuring business services, technical services, applications and configuration items (CIs) are accurately mapped within a consistent, scalable hierarchy. Customer Service Management: Architect CSM solutions covering case management, customer engagement, customer workspace, SLA compliance and entitlement configuration. Technical Governance & Design Authority: Chair ...