1 to 25 of 214 Permanent Customer Engagement Jobs in the South East

HCP Omnichannel Activation Manager

Location
Reading, England, United Kingdom
ケアは私たちの才能です。 Who We Are 私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。 Role reports to: Health Care Professional Engagement Lead, Northern Europe 場所: Europe/Middle East/Africa, United Kingdom, Reading, Berkshire 勤務地: ハイブリッド あなたがすること The HCP Omnichannel Activation Manager will lead … development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy and business growth through the effective ...

Customer Data Business Analyst

Hiring Organisation
Primark
Location
Reading, England, United Kingdom
Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative … within a large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products ...

Lead Solution Architect (Advanced CRM & Customer Data)

Location
Reading, England, United Kingdom
Lead Solution Architect - Advanced CRM & Customer Data Duration: Initial 6 Months Location: Reading or Dublin (Hybrid basis) Job Type: Inside IR35 Day Rate We're looking for an experienced Lead Solution Architect to provide architectural leadership across customer engagement, CRM and customer data initiatives, helping … shape the future of Primark's digital customer experience landscape. This is an exciting opportunity to play a key role in defining architecture strategy across customer identity, customer data, personalisation, loyalty and marketing technology platforms. You'll work closely with business and technology stakeholders to deliver scalable ...

Engagement Manager

Location
Bracknell, England, United Kingdom
Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Digital Product Manager - CRM, Data & AI

Location
Dorking, England, United Kingdom
Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

Sales Enablement Manager

Hiring Organisation
Sphere Digital Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
exciting Sales Enablement Manager opportunity with a growing B2B SaaS business is looking for a commercially minded professional to optimise customer journeys, improve lead conversion and enhance sales effectiveness through automation, analytics and process improvement. Hybrid working 1 day per week in the office - Horsham 9-month Fixed Term … Contract Start date: ASAP Salary: £60,000 + bonus The Job As the Sales Enablement Manager , your responsibilities will include: Analysing customer trial journeys to identify drop-off points and opportunities to improve conversion rates. Building and optimising automated customer journeys across CRM and customer engagement ...

Insurance Program Manager

Location
Slough, England, United Kingdom
innovate without rebuilding from scratch. Why This Role Exists Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow … seeking an experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring ...

Customer Success Manager (£60k base + 20% OTE)

Location
Slough, England, United Kingdom
working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

Customer Success Manager

Hiring Organisation
Adecco
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
Customer Success Manager Job Advertisement : Customer Success Manager Location: London City Contract Type: Permanent Salary: £40,000 - £50,000 per annum Working Pattern: Full Time, hybrid (1 day working from home) Our client, a leading player in the technology sector, is seeking a dynamic Customer Success Manager … role is pivotal in nurturing long-term client relationships and ensuring that customers derive maximum value from their partnerships. If you are passionate about customer success and thrive in a collaborative environment, this opportunity is for you! Key Responsibilities : Client Relationship Management: Manage and develop a portfolio of strategic ...

Senior Data Analyst

Location
Folkestone, England, United Kingdom
Senior Data Analyst is responsible for leading the strategy, governance and optimisation of customer data within the CRM function. The role ensures the integrity, accuracy and effective use of customer data to support customer engagement, sales performance and business decision-making. Working closely with Commercial, Marketing … systems and support the development of advanced analytics capabilities across the organisation. Develop and implement CRM data strategies aligned with business objectives and customer engagement goals. Lead data governance activities, ensuring data accuracy, quality standards, validation processes and compliance requirements are maintained. Act as the subject matter expert ...

CRM Lead

Hiring Organisation
Agria Pet Insurance
Location
Aylesbury, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

Global Defence Product Sales Responsible

Location
Fareham, England, United Kingdom
shape and secure opportunities with naval organisations, defence ministries, government agencies, system integrators and prime contractors. Working closely with Saab's Global Sales Network, Customer Sales Responsibles (CSRs), engineering teams, programme teams and commercial functions, the successful candidate will lead capture activities from opportunity identification through to contract award. … This role requires strong commercial acumen, strategic thinking and customer engagement expertise, combined with the ability to understand complex underwater systems and effectively communicate their operational value to military and government customers. The position is based in Fareham with hybrid working arrangements and will require occasional ...

Pre Sales Technical Manager Reading, Berkshire, United Kingdom + 1 more Sales Posted 12 hours ago

Location
Reading, England, United Kingdom
Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

Customer Success Manager

Location
Bracknell, England, United Kingdom
Customer Success Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the front‐of‐the‐line of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team … head office in Bracknell, Berkshire. This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru ...

CRM Marketing Manager

Hiring Organisation
Blue Pelican Consulting Limited
Location
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … email, app and direct messaging , leveraging rich data sets to create highly personalised journeys that guide customers from initial inspiration through booking, in-stay engagement and future re-booking. If you enjoy combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers ...

Programme Manager Customer Marketing Transformation (FTC)

Hiring Organisation
AJ Bell
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Description We're now recruiting for a Programme Manager, Customer Marketing Transformation (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell. Working across marketing, digital, data, technology, and operations … budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits. Key responsibilities Programme Leadership & Delivery Lead the end-to-end delivery of customer marketing transformation programmes. Develop and maintain programme roadmaps, delivery ...

Senior Account Executive, CRM Solutions - Telco, Media & Technology

Location
Staines-upon-Thames, England, United Kingdom
solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … Customer & Industry Workflows platform Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, Technology) to deliver outcomes-based solutions to our clients and prospects. In partnership with assigned Account Executive and Solution ...

Retail Media Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Southampton, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work on high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints. The Company This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics and customer understanding, creating an environment where insight drives strategic decisions. The analytics team partners closely with marketing ...

Strategic Customer Success Manager

Hiring Organisation
MFK Recruitment Ltd
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

Account Success Manager

Location
Reading, England, United Kingdom
proudly maintaining headquarters in New Zealand. Role The Account Success Manager (ASM)plays a pivotal role in transforming customers from sales into long-term customer success. The mantra for the role is ‘users and usage’ and at its core that is about optimizing the number and proficiency of happy … assigned accounts, the ASM acts as a strategic liaison between Seequent, the Bentley Account Manager, the account team and the customer. They coordinate customer interactions to ensure alignment across departments, including technical support team, to drive positive outcomes. ASMs develop a deep understanding of the customer, their business ...

Customer Success Manager, Risk Solutions

Location
Reading, England, United Kingdom
customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Role As a Customer Success Manager within Risk Solutions, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio … Customers. Our goal is to protect and grow the revenue in our existing customer portfolio. As a CSM, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement. You will lead our customers to their desired outcomes ...

Customer Relationship Executive

Hiring Organisation
X-On Health
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

Customer Services Associate (Saas Adoption)

Hiring Organisation
IRIS
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

Adobe Campaign Consultant

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Part-Time
Salary
£400.00 - £440.00 per day
dayThis is an opportunity to join a major digital subscription business at a pivotal time. You'll play a key role in delivering customer communications related to upcoming regulatory changes while helping shape the future of the organisation's CRM capability through a comprehensive marketing technology review. The Company … They are a well-established consumer-focused organisation with a large digital customer base and a strong subscription offering. Their marketing team is investing in customer engagement, retention, and CRM transformation to enhance customer experiences across multiple channels. This contract will sit within a collaborative marketing ...

Commercial Intelligence Analyst

Location
Abingdon, England, United Kingdom
predictive analytics. The Commercial Insight & Intelligence Analyst will play a key role in transforming data into actionable commercial insight, supporting teams across Marketing, Sales, Customer Services and Commercial Strategy & Propositions. Working as part of a growing analytical team, the role will develop reporting, dashboards, commercial analysis and predictive insight … that improve customer acquisition, retention, pricing, proposition development and customer lifetime value. The role offers an excellent opportunity for an analytically minded individual to develop experience across commercial analytics, customer insight, forecasting and AI-enabled decision making within one of the UK’s fastest growing full fibre ...