1 to 25 of 176 Permanent Customer Engagement Jobs in the South East

months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams … to uncover actionable insights, enhance campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise … campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement outcomes. Contribute to the creation of business cases using data-driven insights. Manage multiple workstreams with attention to detail and deadlines. Collaborate with cross-functional stakeholders to drive coordination and results. What We’re Looking More ❯

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive … the architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel … capabilities, case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

locations to serve more than 65,000 companies – from startups to public companies – that rely on Freshworks software-as-a-service to enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer … Forbes, Fortune, Bloomberg, and has been named a BuiltIn Best Place to Work in San Francisco and Denver for the last three years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price … and Best Relationship. Job Description Freshworks is seeking a Voice of Customer (VoC) leader to lead our efforts in capturing, analyzing, and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the VP of Customer Engagement More ❯

Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer More ❯

Permanent employee, Full-time Reading, Hybrid Customer Success Manager 35,000 - 40,000 £ per year Your mission Company Overview: AppFox is an innovative software development team specializing in creating cutting-edge apps for ecosystems like Atlassian, Monday, and Miro. It is part of Automation Consultants (AC) but markets its … products under the AppFox name. Our solutions are used by high-profile organizations such as Twilio, Deloitte, Microsoft, Oracle, and Ocado, among a customer base of over 3,000 organizations worldwide. Our focus is on enhancing document and data management to streamline workflows and boost productivity. AC, our parent … providing full-spectrum solutions across the software development lifecycle, including consultancy, migrations, training, and managed services. Position Overview We are seeking an enthusiastic and customer-driven individual to join us at AppFox as a Customer Success Manager. You will be instrumental in helping our customers achieve value faster More ❯

Please Note Office Job Title Will Be: Customer Engagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯

Customer Support Executive Orla Rose is partnering with an ambitious start-up set to disrupt the proprietary trading landscape. We're driven by a passion for innovation, a commitment to transparency, and a bold vision to empower capital market traders around the globe. Using cutting-edge, AI-driven technology … are looking for: We’re searching for talented individuals to be part of a dynamic trading team and help us create a top-level customer experience for our traders worldwide. Our Customer Support team operate at the heart of our business. The service this team provides makes the … difference to our customers. The Customer Support Executive is responsible for providing exceptional support to retail traders, addressing their enquiries and issues through our ticketing system. You will play a crucial role in ensuring a positive customer experience and resolving problems efficiently whilst supporting our in-house and More ❯

Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires deep technical knowledge in logging, monitoring, and … observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote collaboration on observability tools … and log analytics. Technical Expertise & Customer Engagement: Oversee the implementation of observability tools, assisting customers with Logs, Metrics, and Traces monitoring. Ensure your team delivers expert-level onboarding and ongoing support for observability solutions. Offer deep technical insights on cloud observability and integration into customer infrastructures. Customer More ❯

Head of Customer Success We are recruiting strategic and dynamic Head of Customer Success to lead and grow our newly formed Customer Success team. In this role, you will be responsible for ensuring customers have a seamless onboarding experience, driving long-term customer satisfaction, retention, and … growth. You will have the opportunity to join a fast-paced environment that values innovation, collaboration, and a customer-centric approach. The Head of Customer Success will play a key leadership role in defining the vision and execution of our customer and client success strategy in a … working cross-functionally with Sales, IT, and Operational teams to deliver exceptional service and value to our clients. Skills and Experience: Proven leadership in customer success, managing teams focused on onboarding and retention. Experience building high-performing, customer-centric teams. Cross-functional collaboration within matrix structure organisations. Strong More ❯

Dynamics Engineer (Business Central) you will help deliver RSSBs vision of becoming a fully digital organisation by developing and configuring our Microsoft Dynamics D365 Customer Engagement & Business Central systems. You will devise and champion solutions which make these systems and processes easy to use, and ensure they deliver … Coach other engineers in the team on the Microsoft Dynamics 365 development lifecycle and technical capabilities. Qualifications/Experience Essential Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. Experience supporting an organisation implement and embed ERP solutions. Experience of the Microsoft Power Platform, including … goals and outcomes. Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals. Can work collaboratively within More ❯

delivery of implementations) across the region as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations. Guide … and manage partner resources on projects, ensuring adherence to performance standards and operational excellence. Customer Engagement & Risk Management Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly. Foster proactive customer engagement strategies to enhance client satisfaction and build … ensuring projects meet financial and delivery targets. Cross-Functional Alignment & Continuous Improvement Facilitate communication between Product, Sales, and Delivery teams to ensure alignment between customer commitments, product roadmaps, and delivery schedules. Champion a culture of continuous improvement, refining delivery frameworks, governance models, and cross-functional collaboration with Cloud IT More ❯

that is redefining how businesses and consumers connect through digital payment solutions. Their mission is to drive transformative change by creating bold, instant, and customer-centric solutions where money is always in motion. With a strong focus on innovation, customer experience, and operational excellence, they offer a unique … market , and bringing bold, creative ideas to life. This is a unique opportunity to shape next-generation loyalty programs and payment features that drive customer engagement, differentiate the brand, and open up new revenue streams. The Role: As a Product Owner, you’ll lead the discovery and development … payment experiences. Working closely with marketing, design, and technical teams, you will gather insights, identify market opportunities, and create products that not only meet customer demands but also set new standards across the industry. You’ll be at the heart of strategic decision-making, responsible for finding untapped opportunities More ❯

ensuring seamless execution Key responsibilities: Actively participate in the blueprinting sessions to understand the business requirements Lead the technical solution delivery of Dynamics 365 Customer Engagement Fit/Gap Analysis – identify technical solution for gaps Create detailed technical architecture and design documents for customizations, integrations and data migration … knowledge/experience: (Up to 10, Avoid repetition) Excellent documentation and articulation skills Very high Proficiency in Technical and deployment architecture of Dynamics 365 Customer Engagement Very high proficiency in Dynamics 365 CE Configuration and Customization Good Proficiency in Solution architecture and design concepts Good Proficiency in overall … system integrations using Azure integration platform Proficiency in reports development using Power BI, SSRS Good understanding of functional modules such as Sales, Marketing and Customer Service Strong communication skills Ability to work independently Knowledge of SSIS and integration Knowledge of Azure services like Logic Apps and Azure Functions Ability More ❯

development of our cyber security services roadmap, and delivering impactful workshops and consultative engagements. You will bridge the gap between our technical capabilities and customer needs, ensuring that our solutions align with their security challenges and business objectives. This role requires a strong mix of hands-on technical expertise … pre-sales experience, and the ability to craft compelling narratives that resonate with both technical and non-technical stakeholders. Key Responsibilities: Lead customer-facing technical engagements, including discovery sessions, workshops, and demonstrations. Develop and articulate cyber security solutions that address customer challenges, leveraging our MSSP offerings. Own the … development and evolution of the cyber security services roadmap, ensuring alignment with industry trends and customer demand. Partner with sales, marketing, and product teams to create compelling technical content and solution presentations. Deliver high-impact presentations and storytelling to articulate the value proposition of our security services. Act as More ❯

Job Title: Engagement Analyst Contract: 6 Months Location: London Area (2 days per week in office) Engagement Analyst, Partnerships and Technology Delivery The Syndication Engagement Analyst will be responsible for supporting our engagement function, ensuring the success and satisfaction of third-party partners while driving execution … on priority deliverables across the engagement team. Your primary objective will be to support the execution of our engagement strategy with our third-party partners. A successful engagement analyst will collaborate across functions to support delivery of partner facing materials including reports, ways of working and process … develop and execute on solutions that meet clients’ needs and objectives Facilitate team standups to ensure momentum on in-progress workstreams Analyze cross functional engagement touchpoints to identify optimization opportunities and increase collaboration Collaborate with internal teams and syndication partners to prepare reports to track progress across engagement More ❯

site in Northampton) - Full-Time, Fixed Term Contract/Permanent - salary £65k-£75k + package The Role We are working with a leading end customer in the housing sector who are implementing Dynamics 365 Customer Engagement to their UK entities at the moment who are seeking an … CE & Power Platform. The candidate will ideally have pro-code experience including C# to design, develop, and implement solutions within the Microsoft Dynamics 365 Customer Engagement (CE) environment. The ideal candidate will have experience in customizing and extending Dynamics 365 CE using Power Platform, Plugins, and Azure services More ❯

goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager for our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our … of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans … to all ranges of technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer More ❯

near Epsom 3 days on site | £75k + bonus Our client, a global brand, is looking for a Senior Data Engineer to join their Customer Engagement team . You'll play a key role in improving how customer data is used to deliver personalised marketing and communication … data pipelines and integrations Collaborate with internal teams and external partners Lead on code quality and review processes Support systems and tools used for customer engagement Requirements: 5+ years of experience in data or software engineering Strong hands-on experience with Azure and Databricks Good communication and teamwork More ❯

training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and More ❯

training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and More ❯

Customer Service Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a Customer Service Advocate, you’re the heart of the Customer Engagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯

role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement … with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage … well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology More ❯