1 to 25 of 81 Permanent Customer Engagement Jobs in the South East

their technical team. This is a varied and client-facing position, combining 2nd and 3rd line support responsibilities with project delivery, consultancy, and onsite customer engagement. The Role As a Senior IT Engineer, you will act as a senior technical escalation point while working closely with clients to understand … their requirements and deliver effective technology solutions. Key Responsibilities Providing 2nd and 3rd line support across a wide range of customer environments Investigating and resolving complex technical issues Delivering infrastructure, cloud, migration, and modernisation projects Conducting client discovery meetings and technical consultations Gathering business and technical requirements Recommending ...

allowance My client is seeking an experienced Senior Account Manager to join their team. You will be responsible for developing and managing key customer relationships while supporting selective new business acquisition. The role focuses on protecting and growing recurring revenue streams, enhancing customer outcomes, and identifying opportunities … expand services through strategic account development and consultative engagement. You will: Manage and develop a portfolio of strategic customer accounts Produce proposals, business cases, reports, and customer reviews Drive account growth through increased service adoption and commercial development Identify opportunities to expand services and deliver additional value ...

Customer Success Manager £45,000 + £11,000 Bonus + Benefits | Hybrid (London) About the Company Our client is a leading provider of financial intelligence, news, data, and insights, connecting senior executives with investment opportunities across the global telecoms, media, and technology sectors. Headquartered in central London, they … highly entrepreneurial, high-growth business with ambitious expansion plans. As part of this growth, they are looking to hire a Customer Success Manager to join their dynamic Customer Success team. This is an excellent opportunity to join a fast-scaling B2B data and intelligence business in a thriving ...

faster speed-to-market. With our broad offerings of hardware, software and services spanning power, cooling and structural domains and deep engineering expertise supporting customer solutions integration, we help data centers realize real business benefits today while optimizing their operations for the future Within this segment, Eaton … application engineers in charge of key accounts in implementing your designs for specific customers. Maintain oversight of all advanced engineering-related engagements to ensure customer success and satisfaction, as well as Eaton's performance as a vendor. Be highly knowledgeable about the client's business, commercial condition, structure, strategy ...

Product Owner London (Hybrid) | Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering … improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: * Managing and prioritising ...

Fareham, Hampshire Salary: £40,000–£60,000 Some International Travel Required Are you an electronics engineer who enjoys a mix of hands-on development, customer interaction, and project delivery? This is a fantastic opportunity to join an innovative engineering business working on next-generation sensing technologies. You'll play … role in bridging the gap between product development and customer application, supporting projects from concept through to production. The Role As an Applications Engineer, you'll work closely with engineering, testing, and commercial teams to develop and validate advanced electronic solutions, while also acting as a technical point ...

with a diverse portfolio of clients across financial services, property, insurance, technology, utilities and investment sectors, you will play a pivotal role in driving customer retention, growth and long-term success. This role is ideal for a commercially minded senior account management professional who thrives on building strategic relationships … identifying growth opportunities and delivering exceptional customer outcomes. The Role As a Senior Account Manager, you will take ownership of a portfolio of strategic accounts, managing the full customer lifecycle from onboarding through to renewal and expansion. You will work closely with senior stakeholders, helping customers maximise value ...

Customer Experience Optimisation Manager London - mainly remote (2x a month in office) Up to 60,000 + bonus This is an excellent opportunity to take ownership of the full digital customer journey within a growing, digitally focused business. Sitting within a small, high-impact marketing team, this role … across multiple brands. The Company They are a well-established, award-winning organisation operating within the insurance and financial services space. With a strong customer-first focus, they have built a reputation for delivering high-quality digital experiences at scale. The business has a growing international footprint and continues ...

customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt and modernise the coach industry with their innovative cloud based … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

+ Benefits A rapidly scaling consumer technology business operating in the digital entertainment space is hiring a Senior Analyst to help drive customer, product, and commercial decision-making through data. This is a highly commercial analytics role working closely with Product, CRM, Growth, Trading and Commercial teams to deliver … actionable insight across customer behaviour, retention, engagement, experimentation, and performance. The company is experiencing significant growth following recent investment and offers strong progression opportunities alongside high visibility across the organisation. What you'll be doing: Partnering with cross-functional stakeholders to solve commercial problems through data Analysing customer ...

experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service … Role & Responsibilities Lead and develop Dispatchers/Planners, Retention Specialists, Sales Order Processors, and Contract Administration teams Drive a high-performance culture focused on customer service, operational efficiency, and service quality Manage resource planning to maintain SLA performance and operational consistency Oversee real-time allocation of Fire & Security engineers ...

Account Management, the Account Manager will be responsible for retaining, developing and expanding assigned accounts, owning commercial outcomes, ensuring the organisation consistently delivers against customer goals. Up to £40,000 basic salary with OTE £60,000 Leatherhead Monday to Friday, 9.00 am – 5.30 pm Hybrid (3 days office) Free … parking 25 days holiday Excellent company benefits Key Responsibilities Act as a trusted advisor, developing a deep understanding of customer strategy, priorities and challenges Represent the customer internally, clearly articulating current and future needs across all teams Own overall commercial performance and financial outcomes for assigned accounts ...

strong reputation within the technology sector. As a Business Development Representative/Sales Executive you will focus on lead generation, outbound prospecting, customer engagement and marketing lead follow-up activities. Working closely with experienced sales professionals, you will help create qualified opportunities and support business growth through proactive … potential business opportunities Support Sales Campaigns: Work closely with Account Managers and the Enterprise Account Manager to maximise pipeline generation Maintain CRM Records: Ensure customer interactions, activities and opportunities are accurately recorded Track Engagement Activity: Monitor prospect engagement and maintain strong pipeline hygiene Collaborate Across Teams: Work ...

maternity leave, you will step into a visible position owning both delivery and strategic direction across CRM. This is an opportunity to shape how customer engagement is delivered across channels while influencing a significant platform migration. The Company They are a high-growth, market-leading organisation operating … scale with a strong digital and marketing function. The business is investing heavily in customer experience and marketing technology, with CRM transformation central to this strategy. You will sit within a well-established marketing team, working closely with senior leadership and cross-functional stakeholders. The environment is fast-paced ...

drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including rationalising … pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps ...

Orbital brand provides business connectivity, voice and related services to SMEs and multi-site organisations, supported by our own network capability, technical expertise and customer service culture. The next phase for Orbital is about moving beyond a historically Kent-focused sales model and building a more ambitious, repeatable … functional collaboration. . Role Purpose The Head of Sales will lead the Orbital B2B commercial engine across new business, business development, channel, account management, customer success and marketing. The role is responsible for driving sustainable revenue growth from new and existing customers, building a clear ICP-led sales strategy ...

great customer relationship can be the difference between a client simply using a solution and truly getting value from it, and this Account Manager opportunity puts you right at the centre of that success. You'll join a growing specialist technology business where your ability to build lasting partnerships … drive customer engagement and identify opportunities for growth will have a direct impact on both client satisfaction and long-term business performance. What's in it for you Salary of £40,000 - £45,000 25 days holiday plus bank holidays Life insurance cover Company pension scheme Free ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

Salary:Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

will you be doing? Reporting to the VP of Sales, you will play a key role in supporting the Sales team through lead generation, customer engagement, and sales operations activities. This particular role will be initially focused on our Unmanned Systems datalink market. Based in the Whiteley office … opportunities. This is a highly interactive role where you will work closely with Sales, Engineering, Operations, and other internal teams to ensure a seamless customer experience. The position involves identifying potential customers, understanding their needs, and supporting the sales process from initial contact through to opportunity development. The role ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...

Power Platform, and Azure-based services. You will collaborate closely with technical architects, developers, and business stakeholders to configure, customise, and extend Dynamics 365 Customer Engagement solutions to meet complex client requirements. You will also support continuous improvement by identifying process gaps and recommending enhancements across the solution … defect resolution and ensuring solutions meet business expectations. Promote continuous improvement by identifying enhancements and optimising system usage. Additional Expectations Strong focus on stakeholder engagement and change adoption within business environments. Comfortable working in fast-paced delivery environments with multiple priorities. Ability to influence and guide both clients ...

maintenance of SC clearance We are seeking an experienced Programme Manager to lead the delivery of complex, multi-stakeholder programmes . This is a customer-facing role where you will play a key part in building trusted relationships, aligning customer objectives, and ensuring successful delivery against commercial … operational goals. Key Responsibilities Act as the primary customer interface, building strong, trusted relationships Lead end-to-end programme delivery across scope, schedule, cost, and risk Drive programme governance, including steering boards and executive reporting Manage multiple projects, workstreams, and dependencies Oversee financial performance, forecasting, and contractual commitments Engage ...

Remote (UK-Based Only) As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment. THE COMPANY They are a high-growth online gambling and sports betting platform backed … partner with stakeholders across the organisation to turn complex questions into actionable insights. Specifically, you can expect to be involved in the following: Analysing customer behaviour, retention, churn, and lifecycle performance. Partnering with Product, Growth, CRM, Commercial, and Trading team. Translating ambiguous business challenges into structured analytical approaches. Building ...

well-established organisation in the Technology & Telecoms sector. The company is a medium-sized enterprise known for its innovative solutions and commitment to customer satisfaction. Description · Identify and develop new sales opportunities within the B2B market using existing database of customers, external sources and wider sales team. · Drive lead … generation and telemarketing campaigns to support the business needs. · Build customer profiles and record key information on CRM system through market research, customer engagement, sales and distribution partners. · Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer ...