Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support … Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the on-call rota to provide out-of-hours technical … with free on-site parking. The individual We’re looking for people who have: Proven experience delivering first-line technical support with a strong focus on understanding and meeting customer requirements. Background in the installation, commissioning, servicing, and repair of technical equipment, particularly in environments where integration with other systems is required. Skilled in diagnosing faults across hardware and More ❯
Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Newbury, West Berkshire, Berkshire, United Kingdom
Siemens Healthineers
Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus *There is More ❯
join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where you d be the go-to problem solver for clients using advanced navigation and positioning systems. … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus There is More ❯
a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Junior Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd … site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Junior Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Junior Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus *There More ❯
oxford district, south east england, united kingdom
APRIL QUEST LIMITED
a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Junior Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd … site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Junior Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Junior Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus *There More ❯
Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both … remotely and on-site when required. Troubleshoot hardware and software issues, ensuring timely and effective resolution. Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation … FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer needs. Qualifications & Experience Bachelor's degree in Electrical Engineering, Electronics, or a related technical field. Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers). Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills, with the More ❯
industry. We are looking to build on this success by designing a world-class organization across all seniority levels and hierarchies. That's where you come in. As a Customer Value Engineer at Taktile you work with our customers to maximize the value they get from the platform. This function is core to our mission of transforming our … customer's decisioning infrastructure to optimize and automate complex and mission critical business decisions. You will work in partnership with Taktile's Sales and Solutions Team and are making sure our customers maximize value from Taktile throughout their entire lifecycle. ABOUT YOU Curious and Creative -You love identifying and exploring creative solutions to our customers' challenges and diving deep … into their technical and business implications for the customers and the Taktile platform as a whole Customer Centric -You are curious and obsessed with maximizing the value customers get from the Taktile platform directly and through our support Entrepreneurial -You're hands on and driven to shaping the future of the product and organization around you and willing to More ❯
a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Junior Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced na click apply for full More ❯
Bordon, Hampshire, United Kingdom Hybrid / WFH Options
RM Education
provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be … users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds. We More ❯