17 of 17 Permanent Customer Insight Jobs in the South East

Customer Operations Executive - Mobile Telecoms Location: Greater Reading - 3 days/week in office Permanent A leading organisation within the UK’s digital infrastructure sector is seeking a Customer Operations Executive to support the delivery of outstanding customer experience across its B2B ecosystem. Operating at the heart … organisation works closely with customers, landlords and partners to enable critical digital infrastructure. As the business continues to expand its propositions and enhance customer experience, the Marketing & Customer Operations team plays a key role in driving operational excellence, insight-led decision making and measurable improvements in customer ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of Xtravirt’s customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account. This ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations ...

Enterprise Mobility portfolio, the trusted expert who turns complex challenges into winning solutions. You'll sit at the intersection of technology, commercial strategy, and customer relationships, operating with real autonomy to drive some of the biggest and most complex enterprise opportunities in the business If you're the person … security, and architecture teams and present compelling solutions to C-suite and director-level stakeholders Shape Samsung's B2B product roadmap by translating real customer insight into actionable feedback for product and marketing teams Build and maintain long-term trusted relationships with enterprise customers and partners, representing Samsung ...

translating companyobjectivesinto clear, impactful outcomes. Working closely with a dedicated cross-functional team,youlllead strong product discovery and delivery practices, using data, experimentation, and customer insight toidentifyhigh-value opportunities and build user-centric solutions. Youllcollaborate closely with peers and senior stakeholders across Product, Engineering, Design, Data … business, influencing direction through insight and evidence.Youllalsohave the opportunity toapply Stepstones advanced AI capabilities to real user problems, while continuing to grow your impact and craft as part of an industry-changing mission to shape the future of work. Your responsibilities: Define, own, and evolve the product vision ...

governance. Introduce consistent frameworks and templates that improve how product work is defined, communicated, and understood across the organisation. Lead product discovery through deep customer insight, market analysis, and evidence‐driven validation of new opportunities. Shape solutions collaboratively with engineering and leadership to ensure they are valuable … effective delivery by defining problems clearly, maintaining a healthy backlog, supporting engineering throughout development, and measuring real‐world outcomes. Engage stakeholders and champion the customer by communicating plans clearly, synthesising input across teams, and using data and KPIs to guide continuous improvement. Skills and Experience 3+ years of product ...

platform, based on comprehensive knowledge of the market, customers, users, and the broader charity and housing sector. This position involves analysing market, customer, and competitor trends, defining product positioning, creating business cases, setting pricing strategies, developing roadmaps, and planning go-to-market approaches. The chosen Product Manager will … focussed Product Manager for a commercial software product, showing responsibility for strategy, business cases, and the product roadmap. Proven ability to use market and customer insights to develop new offerings and achieve measurable business results. Demonstrated experience collaborating with UX, engineering, sales, and marketing teams to deliver and launch ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

forecasting, and strong CRM practices. Develop scalable outbound and inbound strategies tailored to a defined vertical market. Work closely with marketing to refine ideal customer profiles, messaging, and pipeline generation. Process & Enablement Implement structured sales processes, playbooks, and training programs to improve conversion and efficiency. Evaluate and optimise … sales technology stack, including CRM and engagement tools. Introduce best practices across outreach, qualification, demos, and negotiation. Cross-Functional Collaboration Partner with Customer Success to ensure smooth client handovers and support long-term growth. Share customer insights with product and leadership teams to influence roadmap ...

week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media ...

role for someone who loves digging into data, spotting trends, and helping teams make smarter decisions. You will monitor performance, analyse user behaviour, build customer segments, and identify commercial and behavioural trends, providing clear, actionable insight for stakeholders across the business. This is a brand-new role, ideal … make an impact from day one. The ideal candidate will have experience in ecommerce environments, strong analytical capabilities, and a passion for uncovering insight from data. Role & Responsibilities Monitor site performance daily/weekly to identify issues, anomalies, and opportunities. Analyse user behaviour, journeys, funnels, and on-site interaction ...

market strategy for a global portfolio of technical B2B solutions. This role is responsible for portfolio strategy, product roadmap, positioning, and pricing—leveraging customer insights and market intelligence to prioritize investment and drive growth. The initial focus will be to guide two major product launches currently in progress while … Strategy & Portfolio Leadership Define the portfolio vision and strategy across multiple markets, including Food & Beverage, Pharma, Municipal, Pools, and Semiconductor. Govern roadmap decisions, translating customer feedback and market insights into product requirements, investment cases, and prioritization. Develop and maintain clear, consistent positioning architecture and value propositions across the portfolio. ...

ensure smooth onboarding Proactively identify and deliver upsell and cross-sell opportunities within existing accounts Marketing & Growth Support Create and refine case studies, customer stories and testimonials to be used in business development Work with freelancers to create marketing materials for sales and awareness purposes. Collaborate with the sales … content, feeding insights back into future activity Own the company’s presence on LinkedIn and actively manage other relevant social platforms Feed real-world customer insights back into messaging and positioning Experience Required 2+ years’ experience in business development, B2B sales, partnerships or a commercial role with experience ...

effective sales and marketing plans, identify and develop private label and OE product opportunities, and support product range development by providing valuable market and customer insights to the Product Management team. Regular customer engagement, including visits to key accounts, will be essential to ensure continuity, strengthen partnerships … Duties and Responsibilities Conduct regular visits to key customers and branches based on their strategic importance to the business. Identify and develop new customer opportunities while increasing profitable sales within designated customers and regions. Manage and grow sales across key distribution channels, including Regional generic sales distribution, National distributors ...