1 to 25 of 27 Permanent Customer Insight Jobs in the South East

Customer Insight LeadLondon/Bournemouth 60-80k We are hiring a Customer Insights and Strategy Transformation Lead to define and connect the customer insight vision across analytics, BI and self service reporting. This role blends strategic direction with hands on delivery, ensuring insight directly shapes customer outcomes and commercial decisions. This is a high visibility opportunity to sit at the centre of data, insight and decision making. You will have real influence over how customer insight is used across the organisation, with the mandate to improve ways ...

Customer Insight Strategy and Transformation Lead London, Hybrid Salary up to £90,000 This is a senior, high impact role for an insight leader who wants to shape how customer intelligence drives decision making at enterprise level. You will play a pivotal role in building scalable … insight capability, embedding advanced analytics, and enabling the organisation to move from reactive reporting to proactive, strategic insight. The Company They are a large, complex organisation with a strong focus on customer outcomes and data driven transformation. Customer insight sits at the heart of their strategy ...

Homes, you will lead the strategic development, optimisation and delivery of our Salesforce Sales & Marketing platform. You will play a pivotal role in driving customer insight, improving digital journeys, and enabling data-driven decision-making across the organisation. This is a strategic, and hands-on CRM Manager role … leading Salesforce delivery, customer insight, system improvement and cross-functional digital projects to drive performance and customer experience. Key Duties Salesforce strategy — Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs. CRM optimisation — Oversee continuous improvement of CRM processes, workflows and data ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of Xtravirt’s customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account. This ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What ...

annum based on a 36-hour working week. We are looking for two proactive and inquisitive Service Delivery Consultants who are customer‐focused and passionate about using data to drive continual improvement in IT Service Management. Your designated office base will be Woodhatch Place, Reigate but you will often … Manager with service performance management, including KPIs, service reviews and benefits tracking, while managing service improvement activity. The role involves analysing support data and customer insight to identify trends, contributing to problem management, supporting business and IT analysis, and assisting during major incidents and post‐incident reviews. ...

franchise bases. We now have an exciting opportunity within our Corporate Team for an Account Manager. Qualities we are looking for Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management Leading and managing a group of corporate … accounts, the ideal candidate will be responsible for: Delivering outstanding Customer Service to Franchisees and Stakeholders Building on established relationships with key personnel Fully understand customers business requirements General administrative duties producing regular business reports Answering phone calls and update CRM system Ensuring orders are fulfilled seamlessly Communicating fluidly ...

answers you need, instantly! * JOB DETAILS Hours Monday to Friday 8.30-5.30 or 8am -5.00pm - Hybrid/Office As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive … will not just support the sales process - you will actively help shape it, ensuring accuracy, visibility, and momentum across every stage of the customer lifecycle. Key responsibilities Manage and respond to customer queries, ensuring a professional and timely resolution experience Produce accurate KPI and usage reports using internal ...

enablement, and product launch activity across a growing AI-powered platform. This is a hands-on role working closely with Product, Sales, Marketing, and Customer teams to shape how products are positioned in the market and communicated across the customer journey. Key Responsibilities Develop and refine product positioning … messaging, and value propositions Support product launches and GTM initiatives across multiple audiences and segments Translate product capabilities and roadmap into clear customer-focused narratives Create sales and marketing enablement content and GTM briefs Partner with Product and Customer teams to gather market and customer insight ...

Customer Success Manager you will ensure that new customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

delivery and client engagement. The Company We are a data and analytics consultancy that combines large scale proprietary data with advanced analytics and insight delivery. We develop and maintain our own data and analytics products, supporting clients with customer insight, predictive modelling, and commercial decision making. … clients to understand business challenges and define analytical requirements Lead data discovery, exploration, and analysis across multiple datasets Analyse complex data to create meaningful insight Build reports and dashboards that clearly communicate findings to stakeholders Present insights and recommendations, translating technical analysis into commercial outcomes Contribute to a range ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians, groups, and other relevant customers, acting as a trusted commercial partner … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions, and commercial meetings both in person and virtually Working collaboratively with internal teams ...

data services, premium listings, analytics, integrations, sponsored placements). Collaborate with the Product team to be the voice of customers feeding back and contributing customer insight to drive the development of 2050 materials and OFA solutions. Collaborate with Buyer Success, Marketing and all other stakeholders to ensure … fast‐paced working environment. Naturally inquisitive with a desire to learn how and why things work the way they work and what drives excellent customer and commercial outcomes. A natural team player who is also able to work individually. What we offer Wellness fund or Private Medical Insurance (dependent ...

sectors such as utilities, telecommunications, financial services and the not for profit space. Their work focuses heavily on predictive modelling to improve marketing effectiveness, customer insight and engagement strategies at scale. The Role As a Data Scientist, you will be responsible for designing, building and refining models aligned … cases take ownership of projects end to end. Key responsibilities include: Building and training predictive models to solve real commercial problems, most commonly around customer behaviour and engagement. Leading data discovery sessions with client stakeholders to understand objectives, constraints and available data. Analysing large datasets to uncover patterns ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

lifecycle of one or more hardware product lines, including strategy, roadmap, delivery, optimisation, and obsolescence planning. Define clear product vision and requirements, translating customer needs and business goals into hardware, firmware, and software outcomes. Take accountability for commercial performance, including pricing, margins, cost control, and overall lifecycle profitability. Lead … Ensure products meet quality, safety, security, and regulatory standards, managing risk and change in a controlled way. Work closely with engineering teams to balance customer needs, technical constraints, scalability, and time-to-market. Use customer insight, market analysis, and competitor intelligence to shape product positioning and future ...

platforms Structure content for discoverability and retrieval Track performance and continuously optimise content based on data Thought leadership & narrative development Translate product capabilities, customer insights, and market trends into clear, compelling narratives Develop strong points of view on the category and where it's going Partner with internal SMEs ...

Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms ...

analytical and collaboration skills. Communication: Strong ability to engage with key stakeholders and cross-functional teams. Certifications: Advanced Microsoft certifications preferred. Consulting Experience: Previous customer-facing roles are highly desirable. Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development … within PPAC and M365 audit logs. Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement Up to date product knowledge in Dynamics 365 Customer Engagement modules: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Customer ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

well-established analytics community within the Marketing function. While the primary focus is supporting Property, there will also be opportunities to contribute to the customer analytics agenda, particularly in areas of shared interest such as GPS and mobility data. In addition to GIS tools, you will have access … analysis to support decisions on new stores, relocations, and expansions Develop and maintain data products (dashboards and apps) to improve access to property and customer insights Deliver regular analysis for Property Board meetings, including monthly demographic and catchment reporting Forecast sales cannibalisation ("sales steal") from new store openings ...

work spans sectors such as utilities, telecoms, financial services and not for profit organisations, with a strong focus on predictive modelling for marketing and customer insight. The Role Build and refine predictive models, with a strong focus on propensity and scorecard style modelling. Translate client problems into analytical solutions … robust and commercially relevant. Present findings and recommendations to clients in a clear, engaging and non technical way. Contribute to reports, dashboards and insight packs that support client decision making. Your Skills and Experience Strong commercial experience using Python and SQL for data analysis and modelling. Practical experience building ...

accounts and bid process – focus on Margin and recurring revenues. Develop relationships with decision-influencing, senior executives within prospect organisations. Analyse and understand customer insights and market trends; adapt, communicate and evolve strategies based on these changes. Travel to customer sites to conduct sales activities as required. ...

proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast … approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales ...

week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media ...