1 to 25 of 66 DemandTrendPermanent Customer Insight Jobs in the South East

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Intelligence and Insights Expert At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for … flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role: The Customer Intelligence & Insights Expert plays a key role in Honda's transformation to a Futureproof & Profitable Sales Model, centred on the Customer, Built Once for Europe, and Delivered Seamlessly … Across Retail & Digital Environments. This is a newly created function within the Customer Engagement Division, designed to turn data into direction, with insight that sharpens journeys, fuels decisions, and ensures we stay customer-first. The role exists to maximise revenue by identifying what works, where to invest, and how to continually improve. It spans everything from strategic More ❯

Location(s): London, Amsterdam, or Madrid (with flexibility) Reports to: VP, Data & Analytics Visa Sponsorship: Location dependant A high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead … class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives in complex, fast-paced, and high … do Define and lead the vision, strategy, and roadmap for a modern, combined Product & Market Research function. Build, mentor, and scale a high-performing team of researchers focused on customer insight and impact. Deliver actionable insights through qualitative and quantitative research that shape product and marketing decisions. Partner with Product, Design, Data, Engineering, and Marketing to embed the More ❯

Location(s): London, Amsterdam, or Madrid (with flexibility) Reports to: VP, Data & Analytics Visa Sponsorship: Location dependant A high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead … class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives in complex, fast-paced, and high … do Define and lead the vision, strategy, and roadmap for a modern, combined Product & Market Research function. Build, mentor, and scale a high-performing team of researchers focused on customer insight and impact. Deliver actionable insights through qualitative and quantitative research that shape product and marketing decisions. Partner with Product, Design, Data, Engineering, and Marketing to embed the More ❯

Location(s): London, Amsterdam, or Madrid (with flexibility) Reports to: VP, Data & Analytics Visa Sponsorship: Location dependant A high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead … class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives in complex, fast-paced, and high … do Define and lead the vision, strategy, and roadmap for a modern, combined Product & Market Research function. Build, mentor, and scale a high-performing team of researchers focused on customer insight and impact. Deliver actionable insights through qualitative and quantitative research that shape product and marketing decisions. Partner with Product, Design, Data, Engineering, and Marketing to embed the More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and will give you the opportunity to provide innovative customer analytics and actionable insights that support recommendations on commercial decisions, on areas like acquisition, CRM, cross-sell strategies … churn and customer behaviour This role enables the successful candidate to make a significant impact on our business strategy and customer experience. If you are passionate about data and customer insights, and enjoy working in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights : interpret and analyse a suite of … daily, weekly, and monthly dashboards to identify key trends, opportunities, and risks across the business. Customer behaviour analysis & modelling: Carry out deep dive analyses on customer behaviour, including geo-demographics, time of day, and transactional data. Investigate drivers of retention, and providing insights into predictive models to feedback into improvements Segmentation analysis & reporting: Developing and maintaining customer More ❯

team reporting to the Senior Manager, Market strategy & Performance. As the Business Analyst you will be focused on transforming data into actionable insights that support strategic decision-making across customer insight, marketing performance, and portfolio analysis. This role involves conducting research to understand customer needs, pain points, and procurement processes, as well as supporting the development of … customer segmentation and marketing personas. A key responsibility is to collaborate with marketing and other internal teams to analyse campaign effectiveness, identify growth opportunities, and contribute to competitive and industry intelligence. The Business Analyst will play a crucial role in delivering clear, data-driven recommendations that improve marketing efficiency, enhance customer focus, and support the positioning of John … Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees. Duties & Responsibilities (not limited to) Conduct research to understand customer needs, pain points, satisfaction drivers, and procurement processes across the John Crane customer base. Support the development and maintenance of customer segmentation, personas, and buying journeys to More ❯

Customer Success Manager | London | Up to £80K + Benefits Hybrid – 3 days in the officeHigh-growth scale-up | Fast-paced | Purpose-led My client, a tech-enabled challenger in the financial services space, is looking to appoint a Customer Success Manager to play a pivotal role in enhancing the customer and broker experience across their digital platform … fantastic opportunity to join one of the UK’s fastest-growing businesses, recently recognised in the Business Leaders 500, and to have a genuine impact on product, process, and customer outcomes. The Role Own and optimise the full journey for both customers and brokers Collaborate across Product, Tech and Ops to evolve digital tools and platforms Analyse behavioural and … the business listens and acts. You will be able to demonstrate your experience of impacting on the commercial outcomes of a business, using your skill at identifying high-value customer insight to maximise opportunities or reduce loss. What’s on Offer Salary up to £80K, depending on experience 30 days holiday plus bank holidays Growth share scheme Health More ❯

lead the charge. This is a pivotal leadership role where you’ll shape the product vision, strategy, and roadmap across the organisation. You'll bring a powerful blend of customer focus, product expertise, and commercial instinct with a sharp understanding of how product drives growth and business success. 🎯 What You'll Be Doing Set the Product Vision & Strategy: Define … to deliver successful product launches. Bring Business Acumen to Every Decision: Prioritise features and investments based on business value and ROI, always keeping the wider goals in sight. Champion Customer Insight: Leverage user research, customer feedback, and market trends to inform decisions and spot new opportunities. Monitor & Optimise: Track product performance and user engagement, using data and More ❯

lead the charge. This is a pivotal leadership role where you’ll shape the product vision, strategy, and roadmap across the organisation. You'll bring a powerful blend of customer focus, product expertise, and commercial instinct with a sharp understanding of how product drives growth and business success. 🎯 What You'll Be Doing Set the Product Vision & Strategy: Define … to deliver successful product launches. Bring Business Acumen to Every Decision: Prioritise features and investments based on business value and ROI, always keeping the wider goals in sight. Champion Customer Insight: Leverage user research, customer feedback, and market trends to inform decisions and spot new opportunities. Monitor & Optimise: Track product performance and user engagement, using data and More ❯

lead the charge. This is a pivotal leadership role where you’ll shape the product vision, strategy, and roadmap across the organisation. You'll bring a powerful blend of customer focus, product expertise, and commercial instinct with a sharp understanding of how product drives growth and business success. 🎯 What You'll Be Doing Set the Product Vision & Strategy: Define … to deliver successful product launches. Bring Business Acumen to Every Decision: Prioritise features and investments based on business value and ROI, always keeping the wider goals in sight. Champion Customer Insight: Leverage user research, customer feedback, and market trends to inform decisions and spot new opportunities. Monitor & Optimise: Track product performance and user engagement, using data and More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in … ideas Help define analytics strategy and drive impact across tracking, testing and optimisation Work with GA4, Contentsquare, GTM and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in … ideas Help define analytics strategy and drive impact across tracking, testing and optimisation Work with GA4, Contentsquare, GTM and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in … ideas Help define analytics strategy and drive impact across tracking, testing and optimisation Work with GA4, Contentsquare, GTM and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting More ❯

projects and the implementation of their features and services. Drive the successful performance of products into the appropriate sales segments and market Ensure products deliver excellent internal and external customer experience Continuous management of existing products, including driving business efficiencies Contribute towards the overall cyber security product strategy with responsibility for shaping your individual product/portfolio strategy and … Key contributor and collaborator across the Security Product community, working effectively with GTM and Product Marketing Forge strong relationship with Sales, driving performance but also ensuring we gain valuable customer insight which we feed back into future product development and product backlog Creation and management of valuable Sales enablement Maintain good understand of the market utilising available market … to optimise product performance Product specific engagements with key partners and vendors, in conjunction with SCM and Partner teams Regular updates to management stakeholders on product performance Sales and Customer engagements to promote products, answer enquiries and gain feedback Marketing and Propositions interlock to ensure alignment to strategic direction Who you are Product Management experience with the proven ability More ❯

teams. Key Responsibilities Partner with the Director of Product/SLT to define and deliver a strategic product roadmap for your domain, driven by data, user research and market insight Manage and mentor other Product Managers, supporting their growth, unblocking their challenges, and driving alignment across your domain and others Create and maintain a prioritised product backlog parallel tracking … discovery and delivery Define, track and measure OKRs ensuring tangible improvement to performance metrics Champion a test-and-learn culture grounded in data and customer insight, balancing experimentation with pragmatic delivery Create a strong voice-of-customer feedback loop for your domain, ensuring user needs are understood and surpassed Create user stories and acceptance criteria for your … culture within Product & Design Skills and Experience Extensive experience in product management, with a proven track record of owning and delivering high-impact, scalable solutions that drive commercial and customer value Experience defining product roadmaps driven by data, user research and market insight Proven expertise in developing voice-of-customer feedback loops and usability testing to inform More ❯

teams. Key Responsibilities Partner with the Director of Product/SLT to define and deliver a strategic product roadmap for your domain, driven by data, user research and market insight Manage and mentor other Product Managers, supporting their growth, unblocking their challenges, and driving alignment across your domain and others Create and maintain a prioritised product backlog parallel tracking … discovery and delivery Define, track and measure OKRs ensuring tangible improvement to performance metrics Champion a test-and-learn culture grounded in data and customer insight, balancing experimentation with pragmatic delivery Create a strong voice-of-customer feedback loop for your domain, ensuring user needs are understood and surpassed Create user stories and acceptance criteria for your … culture within Product & Design Skills and Experience Extensive experience in product management, with a proven track record of owning and delivering high-impact, scalable solutions that drive commercial and customer value Experience defining product roadmaps driven by data, user research and market insight Proven expertise in developing voice-of-customer feedback loops and usability testing to inform More ❯

teams. Key Responsibilities Partner with the Director of Product/SLT to define and deliver a strategic product roadmap for your domain, driven by data, user research and market insight Manage and mentor other Product Managers, supporting their growth, unblocking their challenges, and driving alignment across your domain and others Create and maintain a prioritised product backlog parallel tracking … discovery and delivery Define, track and measure OKRs ensuring tangible improvement to performance metrics Champion a test-and-learn culture grounded in data and customer insight, balancing experimentation with pragmatic delivery Create a strong voice-of-customer feedback loop for your domain, ensuring user needs are understood and surpassed Create user stories and acceptance criteria for your … culture within Product & Design Skills and Experience Extensive experience in product management, with a proven track record of owning and delivering high-impact, scalable solutions that drive commercial and customer value Experience defining product roadmaps driven by data, user research and market insight Proven expertise in developing voice-of-customer feedback loops and usability testing to inform More ❯

property tech startup empowers businesses to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Lead the organization’s data science initiatives, developing advanced analytics strategies, and driving innovation through AI and machine learning Develop More ❯

property tech startup empowers businesses to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Lead the organization’s data science initiatives, developing advanced analytics strategies, and driving innovation through AI and machine learning Develop More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯