1 to 25 of 120 Permanent Customer Insight Jobs in the South East

Customer Success Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the front‐of‐the‐line of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team … head office in Bracknell, Berkshire. This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru ...

Customer Analytics Manager 12 Month FTC London (Hybrid) | Up to £70,000Looking for a role where you can shape customer strategy and influence senior decision-making? This Customer Analytics Manager position offers the opportunity to own the customer analytics agenda for a well-established retail business … delivering insight that drives customer growth, retention and commercial performance. The Company This organisation is a leading consumer business with a large and highly engaged customer base across both digital and physical channels. Data and analytics sit at the heart of business decision-making, with established teams ...

Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas, Explore … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build … future data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely ...

Omnichannel Activation Manager will lead the development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy … business growth through the effective integration of field force engagement, digital activation, CRM, professional education, KOL engagement, partnerships, media and data-driven customer experiences. Operating at the intersection of commercial excellence, healthcare marketing, customer engagement and digital transformation, the role will shape how Kenvue engages healthcare professionals across ...

Customer Analytics Manager £60,000-£70,000 London (Hybrid - 3x Days a Week in Office) 12-Month FTC The Company A leading British fashion retailer with a strong high-street and online presence, serving millions of customers across the UK is seeking a Customer Analytics Manager to join … initial 12-month contract! The business has made significant progress in how it uses customer data, moving towards a much more customer-led approach to decision-making across the organisation. This is an opportunity to join a growing analytics function at an exciting point in its development, helping ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

Senior Customer Analyst London (Hybrid – 2x Days a Week in Office) £45,000-£50,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers; the business is investing heavily in its data and analytics capabilities, with … increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Customer Analytics, Data Science, Data & AI, Marketing Analytics, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. The Customer Analytics team sits ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

Customer Analytics Manager | 12-Month FTC | Up to £70k | Hybrid A leading UK retail business is looking for a Customer Analytics Manager to join its established Customer Analytics function on a 12-month fixed-term contract. You'll be responsible for delivering customer insight across … areas including customer behaviour, segmentation, lifecycle, retention and customer value , helping the wider business make more informed, data-driven decisions. We're looking for someone with: Strong experience in customer analytics/customer insight Excellent SQL and analytical skills Experience with segmentation, regression, clustering ...

driving recovery and delivery across a diverse portfolio of data initiatives within a regulated environment. The Company They have experienced rapid growth in their customer base over recent years, creating a need to modernise and mature their enterprise data capabilities. Significant investment is being made across data platforms, governance … analytics, and reporting to support the next phase of growth. Data is a key strategic priority, with multiple transformation initiatives underway to improve customer insight, operational efficiency, and business decision-making. This role offers the opportunity to lead a high-profile programme that will shape the future direction ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

senior, high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence and National Security markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure that customer needs, organisational capabilities and market opportunities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

GOAT Interactive, the online division of the Editec Group, is seeking a Customer Insight Analyst to drive data-led decisions across marketing, CRM and product. You will analyze promotional activity and VIP behavior to influence strategy and optimize customer experiences. The role sits in a growing analytics ...

third-party systems to improve user journeys. Drive SEO, CRO, AI optimisation and member experience improvements across digital channels. Use analytics and customer insight to monitor performance and identify growth opportunities. Lead digital innovation, including automation, AI tools and workflow improvements. Line manage and develop a Digital Specialist … experience with CMS platforms, website migrations and CRM integrations. Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation. Experience using data and customer insight to improve user journeys and engagement. A collaborative approach with excellent stakeholder management and communication skills. The ability to lead digital innovation ...

Applications Engineers Manage delivery of our Early Access Demonstration programme Work directly with customers to understand use cases, technical challenges and performance requirements Guide customer demonstrations, feasibility studies and technical evaluations Act as the escalation point for complex applications and system issues Support pre-sales activities, technical workshops … customer engagements Collaborate with Engineering and Product teams to translate customer feedback into product improvements Define and improve application workflows, technical documentation and best practice Help create scalable approaches for system deployment, optimization and customer success Influence future product direction through customer insight and application ...

definition and development of innovative scientific instrumentation and software solutions for Raman spectroscopy. The Product Owner will represent the voice of the customer within development teams, ensuring that customer needs, market requirements, and business objectives are translated into clear product requirements and development priorities. Working closely with Product … customers, the Product Owner will drive product definition activities from concept through launch readiness. The role requires a unique combination of scientific expertise, customer understanding, technical aptitude, and strong cross-functional leadership. The successful candidate will be passionate about understanding customer workflows, solving complex problems, and bringing ...

Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy. About the Role You will lead a diverse, customer-facing service and create the conditions for teams to deliver excellent support. Using service data, customer insight and operational expertise, you will … identify opportunities to improve performance, customer journeys and efficiency. You will oversee workforce planning, resource allocation and service resilience, ensuring support remains effective as demand changes. A key part of the role will be modernising IT support through digital and remote services, automation, AI and new technologies that improve ...

great opportunity to join a well-established consumer-focused organisation where you'll play a key role in delivering targeted marketing campaigns, analysing customer behaviour, and helping to drive data-led decision-making across the business. The Company They are a recognised organisation with a strong customer focus … commitment to leveraging data and technology to improve customer engagement. Operating at scale, they invest heavily in digital capabilities, analytics, and customer experience. This role sits within a collaborative team where you'll have the opportunity to work with a broad range of stakeholders and contribute to impactful ...

helping the business deliver greater value for customers while supporting sustainable commercial performance.-You will:Develop strategic, forward-looking insights that explain changing customer, market, and portfolio performance and support informed business decisions.Create meaningful analysis that identifies opportunities, risks, and emerging trends across the VodafoneThree customer base.Design … automated reporting solutions using Qlik, improving accessibility, efficiency, and impact of business insights.Use internal and external data sources to build a deeper understanding of customer behaviours, market dynamics, and commercial performance.Translate complex data into clear, engaging, and accessible narratives that enable stakeholders to confidently take action.Partner with Commercial Managers ...

Line: Business Unit Manager This is a strong opportunity for a commercially driven sales account manager who wants to seek new and grow established customer relationships and make a visible impact. You will develop new business relationships, with the intent for you to take ownership of a small portfolio … manage and grow existing business across private sector organisations, education institutions and housing associations. You will focus on developing new relationships and strengthening customer relationships, re‐engaging underused accounts and identifying opportunities to expand the services and solutions delivered to each organisation. What you’ll do New business Seek ...

Lead - Retail (6-month FTC) The Role: We're looking for an experienced and commercially minded CRM Lead to take ownership of customer lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation … email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams, the CRM Lead will play a key role in developing and optimising automated journeys, supporting membership growth and ensuring our CRM activity delivers a consistent omnichannel customer ...