4 of 4 Permanent Customer Journey Map Jobs in the South East

Customer Experience Strategist? London (Hybrid - 2 days onsite)?? Full-time | Up to £65,000 per annumOur client is a leading Technology Consultancy based in London, they are looking to expand their Customer Experience team with an experienced Customer Experience Strategist. You'll help shape and deliver customer-first strategies that drive measurable … impact playing a key role in transforming how businesses connect with their customers, using insight, creativity, and strategic thinking to power change.About the RoleAs a Customer Experience Strategist, you'll help clients unlock the full potential of their customer data, guiding them through CX strategy development, campaign planning, and transformation roadmaps. You'll work alongside internal … experts across analytics, UX, and marketing technology to deliver seamless, insight-driven customer experiences.This role will give you exposure to high-profile projects and senior stakeholders from day one. You'll be involved in strategic planning, proposition development, and growing long-term client relationships.What You'll Be DoingLead the creation of customer strategies that span the More ❯

Customer Experience (CX) Consultant? London (Hybrid - 2 days onsite)?? Full-time | Up to £40,000 per annumWe're looking for an ambitious Customer Experience (CX) Consultant at the start of their career join a leading technology consultancy in London. You'll help shape and deliver customer-first strategies that drive measurable impact playing a … key role in transforming how businesses connect with their customers, using insight, creativity, and strategic thinking to power change.About the Role:As a Customer Experience Consultant, you'll help clients unlock the full potential of their customer data, guiding them through CX strategy development, campaign planning, and transformation roadmaps. You'll work alongside internal experts across … analytics, UX, and marketing technology to deliver seamless, insight-driven customer experiences.This role reports into the Customer Experience (CX) Strategist and will give you exposure to high-profile projects and senior stakeholders from day one. You'll be involved in strategic planning, proposition development, and growing long-term client relationships.What You'll Be Doing:- Support the More ❯

like VWO, A/B Tasty, or Mida. Conduct in-depth behavioural analysis using GA4, Hotjar, Clarity, SessionCam, or similar. Plan and run quantitative and qualitative research including journey audits, surveys, and user testing. Identify user experience friction points and recommend data-backed improvements. Translate research findings into wireframes, user flows, and annotated mockups using tools like Figma … on technical capabilities with HTML, CSS, and JavaScript. Experience using version control tools such as Git. Familiarity with agile workflows and sprint-based delivery. Desirable Extras Experience with customer journey mapping and service design. Exposure to front-end frameworks (e.g. React, Vue.js, Angular). Understanding of technical SEO and performance optimisation (page speed, lazy loading, etc. More ❯

like VWO, A/B Tasty, or Mida. Conduct in-depth behavioural analysis using GA4, Hotjar, Clarity, SessionCam, or similar. Plan and run quantitative and qualitative research including journey audits, surveys, and user testing. Identify user experience friction points and recommend data-backed improvements. Translate research findings into wireframes, user flows, and annotated mockups using tools like Figma … on technical capabilities with HTML, CSS, and JavaScript. Experience using version control tools such as Git. Familiarity with agile workflows and sprint-based delivery. Desirable Extras Experience with customer journey mapping and service design. Exposure to front-end frameworks (e.g. React, Vue.js, Angular). Understanding of technical SEO and performance optimisation (page speed, lazy loading, etc. More ❯