Remote Permanent Customer Retention Jobs in the South East

1 to 5 of 5 Permanent Customer Retention Jobs in the South East with Remote Work Options

Customer Retention, Renewal Sales Specialist – Network & IT Management Solutions

Worthing, England, United Kingdom
Hybrid / WFH Options
Prosperon
We’re recruiting a Customer Retention Specialist to join our innovative and successful team, based in Worthing (West Sussex). We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Salary range: £24,000 – £28,000 basic salary, dependent on experience. … Plus on target earnings (commission) £17k uncapped Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account Managers in our Sales Team. … With a helpful and professional telephone manner, the Customer Retention Specialist is tasked with calling existing customers to secure the contract maintenance renewal of that customer. Target driven and customer focused, they will build and maintain relationships with customers through regular contact by email and phone. more »
Posted:

Regional Commercial Director

East Grinstead, West Sussex, South East, United Kingdom
Hybrid / WFH Options
Job Heron
full-time basis. The company is looking for a hard-working and motivated regional commercial director to work from their office, focusing on (a) customer account management for organisations of between 50 and 300 people, operating within a 25-mile/1 hour radius and (b) providing commercial support … to expand. As well as standardised processes and systems, one of their locations will have a commercial director focused on managing day to day customer relationships and supporting a local sales executive in their pursuit of new business. About The Role As a commercially aware team leader, you will … able to communicate credibly with senior people and their customers. You will understand how a technical solution within their portfolio can fill an emerging customer business need. You will be able to set expectations on cost, delivery, and quality for new customer projects and support a sales executive more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Customer Success Manager

Portsmouth, Hampshire, United Kingdom
Hybrid / WFH Options
Confidential
Customer Success Manager br br All potential applicants are encouraged to scroll through and read the complete job description before applying. br (Portsmouth, UK) Hybrid/Office based br Salary – £30,000- £40,000 with an OTE of £65,000. br Lead Forensics is a dynamic and innovative SaaS … our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. br To be considered for this … role, you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. br In this role, you will be: br Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress more »
Posted:

CRM Manager

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Securitas Security Services
you will play a crucial role in enhancing and expanding our current Dynamics 365 environment, integrating it into all facets of our sales, marketing, customer data management, and engagement strategies. Your responsibilities will include: Taking product ownership of the Dynamics 365 platform in the UK, covering Sales (CRM), Client … Care, Field Services, and Customer Voice. Managing the deployment and customization of the Microsoft Dynamics 365 environment to align with business needs and requirements. Gathering and documenting business processes, and advising on future state improvements. Acting as the primary contact for Microsoft Dynamics internally, offering daily support to super … all data feeds comply with GDPR. Managing the UK CRM/Lead Management strategy in alignment with business objectives. Overseeing the development of a customer lifecycle journey, identifying touchpoints, opportunities, recommendations, and strategies at each stage. Building, executing, and optimizing targeted automated sales/marketing journeys to boost lead more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Account Director - B2B SaaS

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Carousel Consultancy Ltd
the Enterprise Account Director, you will promote, develop and grow new revenue streams, growing all accounts to over £100k per year in revenue. Client retention is the our clients biggest priority, so you will successfully negotiate annual contract renewals with increase/upsell or consultancy packages for key … were looking for: Proven track record in a SaaS/subscription environment (ideally data platforms or tech firms) with direct responsibility for increasing client retention rates Extensive client management experience including managing C-suite client relationships Strong business acumen Experienced in providing clear and accurate reports and forecasting more »
Employment Type: Permanent, Work From Home
Posted:
Customer Retention
the South East
10th Percentile
£43,125
25th Percentile
£60,000
Median
£75,000
75th Percentile
£77,500