1 to 14 of 14 Permanent Customer Retention Jobs in the South East

or home based to suit the day ahead. You will work alongside an Account Manager and build up relationshipsto be able to manage the customer yourself. This role does offer good progression opportunites based on your performance Please note you will be expected to travel to the London office … be a one-stop shop for businesses of all sizes, it suits people that like to ask questions! Being a able to manage client Retention and needs of every customer. You will track contracts that are soon to be expired and contact customers Being able to respond to … customer queries and address sales complaints in a timely manner. Have financial awareness to deliver justified proposals Analyse customer feedback and develop new techniques to ensure customer retention. Asset management (top tier accounts) Resolution of invoice queries with Credit Control Understanding and engaging with Engineering and Technical more »

you will play a crucial role in enhancing and expanding our current Dynamics 365 environment, integrating it into all facets of our sales, marketing, customer data management, and engagement strategies. Your responsibilities will include: Taking product ownership of the Dynamics 365 platform in the UK, covering Sales (CRM), Client … Care, Field Services, and Customer Voice. Managing the deployment and customization of the Microsoft Dynamics 365 environment to align with business needs and requirements. Gathering and documenting business processes, and advising on future state improvements. Acting as the primary contact for Microsoft Dynamics internally, offering daily support to super … all data feeds comply with GDPR. Managing the UK CRM/Lead Management strategy in alignment with business objectives. Overseeing the development of a customer lifecycle journey, identifying touchpoints, opportunities, recommendations, and strategies at each stage. Building, executing, and optimizing targeted automated sales/marketing journeys to boost lead more »

receive the best possible service. The Role Our team of marketing experts uses data-driven insights to run efficient performance marketing and improve the customer journey. As the Sport CRM Executive, you will be responsible for planning and executing the CRM strategy for our sportsbook customers. You will create … support teams and stakeholders throughout the organization. Your Main Duties: Planning and executing innovative multi-channel communication concepts to optimize the user journey, maximize customer retention, and meet market KPIs. Manage the end-to-end delivery of promotional content and CRM campaigns for the sportsbook customers - from … campaign evaluation & optimization. Ensure all CRM campaigns are consistent, attractive, cost-effective, relevant, and aligned with other areas of the business. Liaise with Design, Customer Support, Acquisition, and VIP teams to ensure promotional transparency across the business. Create A/B tests with own design and tech resources to more »

contracts and close sales deals to meet or exceed sales targets and revenue goals. Develop and maintain long-term relationships with clients to ensure customer satisfaction and retention. Collaborate with our technical team to stay updated on product features and advancements. Stay informed about industry trends and competitors' offerings … and cybersecurity. Excellent communication and presentation skills, with the ability to convey technical information clearly and persuasively. Exceptional negotiation and closing skills, with a customer-centric approach. Ability to work independently and as part of a team in a fast-paced environment. more »

require: Creating innovative solutions, increasing client engagement, sales and upsell opportunities. Implementing new technologies, resulting in improved client outcomes and market competitiveness. Increase client retention through strong relationship building. Demonstrate proficiency in data centre engineering solutions. Familiar with Gate/Waterfall process. If you are a Data Solutions more »

prospective and existing customers intimately, through detailed knowledge of CRM systems and utilising this knowledge to produce actionable insight and campaign proposals tol increase customer retention and drive new business. This role sits within our Technology team and will see you supporting our Charter divisions. You will … market to disqualified or cold leads Provide data-driven insight and recommendations which drive commercial value to the Marketing teams Take responsibility for all customer data information sources which feed into the CRM system, working with the wider business to ensure compliance in line with Data Protection Statement, the … broader business strategy and building out our customer data to enhance the customer experience Lead and execute the customer lifecycle strategy to increase retention, personalisation and cross-channel marketing automation across all user lifecycle stages Work with BI and Data Engineering teams to define new more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies Lead on business and customer product review, ensuring improvements and customer retention Support customer and business Integration and system test phases, to ensure contractual completions … and ongoing customer satisfaction. Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed more »

and be at the very heart of the business Services strategy.The European Telecommunications Office (ETO) Services team is responsible for developing and deploying new customer propositions across the EU region. As a result, we have a dynamic scope and a varied remit, being involved in proposition creation, content and … to understand current user needs and anticipate future needs, integrating that thinking into strategic, tactical and operational activities in order to drive growth in customer value, engagement, retention that will directly contribute to hardware sales for the European business.Close collaboration is important, with Samsung HQ, Samsung Europe more »

contracts and close sales deals to meet or exceed sales targets and revenue goals. Develop and maintain long-term relationships with clients to ensure customer satisfaction and retention. Collaborate with our technical team to stay updated on product features and advancements. Stay informed about industry trends and competitors' offerings … and cybersecurity. Excellent communication and presentation skills, with the ability to convey technical information clearly and persuasively. Exceptional negotiation and closing skills, with a customer-centric approach. Ability to work independently and as part of a team in a fast-paced environment. more »

full-time basis. The company is looking for a hard-working and motivated regional commercial director to work from their office, focusing on (a) customer account management for organisations of between 50 and 300 people, operating within a 25-mile/1 hour radius and (b) providing commercial support … to expand. As well as standardised processes and systems, one of their locations will have a commercial director focused on managing day to day customer relationships and supporting a local sales executive in their pursuit of new business. About The Role As a commercially aware team leader, you will … able to communicate credibly with senior people and their customers. You will understand how a technical solution within their portfolio can fill an emerging customer business need. You will be able to set expectations on cost, delivery, and quality for new customer projects and support a sales executive more »

platform provides innovative solutions to streamline operations, enhance property management, and facilitate data-driven decision-making. They are seeking a dynamic and experienced Lead Customer Success Manager to join the business. Job Overview: As the Lead of Customer Success, you will be responsible for developing and leading the … outcomes through the use of the company's technology, driving adoption, satisfaction, and retention. This role requires a strategic thinker with a passion for customer advocacy and a track record of building successful customer success teams and processes. Key Responsibilities: Strategy Development: Develop and implement a comprehensive customer success strategy aligned with company goals and customer needs. Team Leadership: In the future, recruit, mentor, and lead a high-performing customer success team, fostering a culture of excellence and customer-centricity. Customer Onboarding: Design and oversee an effective onboarding process to ensure customers are more »

years, that has consistently paid over 100% bonus by working as a team, developing their people, delivering expert service that results in high client retention and competing against much larger firms in the industry. In the business, you can grow you career through increased technical knowledge, ability to more »

to work as part of the clients security operation ? A confident communicator at all customers levels along with an understanding of service and client retention issues. ? The ability to deal with complex technical problems under pressure. ? You must be a good communicator, in person and written correspondence. ? Keen more »

Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals, with resources available to help achieve plans. Future opportunity for career … a service management role, ideally within the refrigeration , HVACR or Process Engineering sector. Excellent leadership and team management skills. Ability to effectively deliver on customer expectations. Strong communication skills and customer-focused approach. Package: £60K-£65K Car/Allowance £6,500 Bonus up to 15% 26 Holidays Private more »