1 to 25 of 229 Permanent Customer Service Jobs in the South East

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. … youve also worked in the following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame ...

Bathroom Products, Flooring Products, Main Contractors, Sub Contractors, Tiling Contractors, Fit Out Contractors, National Merchants, Independent Merchants, Internal Sales, Account Manager, Account Management Executive, Customer Service Executive, Customer Service Manager, Customer Service Advisor, Sales Advisor, Sales Exec, Internal Sales, Counter Sales, Trade Desk, Trade … trims, tile waterproofing, tile backing etc Manage incoming sales inbox of orders Process orders accurately, efficiently, and promptly to meet the needs of the customer Keep customers informed and updated on scheduled delivery date/time and if there any changes on products/backorder items or offer alternatives ...

experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact … across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations. This is a key operational role, ideal for someone ...

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within ...

Customer Service & Sales Representative -Technical/Online/Sales Location: Westerham, Kent (TN16) | Contract: Permanent, Full-Time Hours: MonFri, 8:30 AM 5:00 PM Earnings: Competitive Salary + Commission + Annual Bonus ( Guaranteed Bonus*) The Opportunity Are you a tech-savvy communicator with a knack for closing … deals? We are looking for an Inbound Customer Service Representative who can balance expert technical support with a sharp sales mindset. Based in our Westerham office, youll be the face of the brand, turning support queries into sales opportunities. Why Join Us? *Guaranteed Bonus: Kickstart your earnings with ...

Customer Service & Sales Representative -Technical/Online/Sales Location: Westerham, Kent (TN16) | Contract: Permanent, Full-Time Hours: MonFri, 8:30 AM 5:00 PM Earnings: Competitive Salary + Commission + Annual Bonus ( Guaranteed Bonus*) The Opportunity Are you a tech-savvy communicator with a knack for closing … deals? We are looking for an Inbound Customer Service Representative who can balance expert technical support with a sharp sales mindset. Based in our Westerham office, youll be the face of the brand, turning support queries into sales opportunities. Why Join Us? *Guaranteed Bonus: Kickstart your earnings with ...

Location: Reigate Salary: £28,500 - £31,000 The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets from initial contact through to resolution … line with SLA’s for customer service, billing, and contract‐related enquiries. Handle customer complaints professionally, ensuring customers feel listened to and supported. Liaise with internal teams and external suppliers to resolve customer issues efficiently. Take end‐to‐end ownership of customers reducing or partially ceasing ...

Location: Reigate Salary: £28,500 - £31,000 The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets frominitialcontact through to resolution in line withSLAs … customer service, billing, andcontract-relatedenquiries. Handle customer complaints professionally, ensuring customers feel listened to and supported. Liaise with internal teams and external suppliers to resolve customer issues efficiently. Takeend-to-endownership of customers reducing or partially ceasing services. Captureaccuratereasons for service reduction to support churn ...

Customer Service Advisor – Burnham My client is seeking a Customer Service Advisor to join a busy sales team, assisting them with all elements of client support ensuring the enquiries are handled efficiently and professionally. Key Responsibilities Raising purchase orders and ordering equipment with suppliers Generating customer invoices Maintaining regular customer contact and responding to customer queries in a professional and timely manner Arranging couriers, collections, and proof of deliveries Providing general administration and support duties across the business Supporting the sales team with day-to-day customer service and operational tasks ...

Overview/Job Description: Working within the IT sector, in a dynamic well-established business in Borough Green, in customer service and sales support. Unicomp pride itself on excellent customer service, fast response times and flexibility in customer offering. We are a sales company selling … spare parts for IT equipment and have an extensive service business in Retail and Hospitality. A truly international business, working with Global brands such as Epson, Citizen and PAX, you will join a friendly, but hardworking office with customer and business focus at its core. We are looking ...

franchise bases. We now have an exciting opportunity within our Corporate Team for an Account Manager. Qualities we are looking for Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management Leading and managing a group of corporate … accounts, the ideal candidate will be responsible for: Delivering outstanding Customer Service to Franchisees and Stakeholders Building on established relationships with key personnel Fully understand customers business requirements General administrative duties producing regular business reports Answering phone calls and update CRM system Ensuring orders are fulfilled seamlessly Communicating ...

Reed Business Support are recruiting for a Customer Service Executive on behalf of a well-established organisation operating within a specialist technical environment. This role is ideal for a customer-focused professional who enjoys problem-solving, supporting others and working in a fast-paced setting. About … Role: Handling customer enquiries and technical issues via phone, email and live chat Acting as a point of support for trainee team members, offering guidance and escalation support Investigating and resolving issues, escalating more complex cases where required Communicating with customers globally, managing sensitive situations with professionalism Ensuring customer ...

Brandand (Brand&) has over 20 years' experience creating merchandise collections for clients across many sectors. We provide a complete service, covering design, production and quality control, through to supporting sales and marketing activity and distributing products worldwide. With strong roots in motorsport as a subsidiary of Prodrive … running and performance of our online stores in a fast-paced, premium retail environment. The main focus of the role is taking ownership of customer service and order issues, making sure customers receive clear, timely and professional support. You will work closely with our warehouse and internal teams ...

Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes while leading … developing technical teams. A key focus is embedding structured service management practices aligned with/IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning - Manage workload, wellbeing ...

paying a basic salary up to £30k plus an excellent benefits scheme. Our client have experienced massive growth across their UK and European customer base so they are looking to expand their Technical Support team who look after their Fintech payments platform. They are looking for a person with … love of customer service and with an interest in technology, software systems and customer support. No Prior IT experience is necessary but a background in Customer Service and a real interest in IT is! You will play a key role in supporting their software solutions ...

commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients rely on us to support business - critical environments where service quality, reliability, and professionalism are non - negotiable . As we continue to grow across the UK and internationally, having a high - performing , well … service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting as a key point of contact between customers, engineers, and the wider business. ...

Customer Support Consultant Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone ...

Business We are a well-established, dynamic business operating within the IT sector, based in Borough Green. We pride ourselves on delivering excellent customer service, fast response times, and a flexible customer-focused approach. The business specialises in IT spare parts distribution and operates an extensive repair … service operation within the Retail and Hospitality sectors. We work internationally with recognised global brands including Epson, Citizen, and PAX. You will be joining a friendly, professional, and hardworking office environment where customer focus and commercial awareness are central to day-to-day operations. Role Overview This ...

annum Working Hours: 9am - 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support ...

delivering technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited … following activities: Providing exceptional customer service Working to client SLA's and team KPI's with support of Service Manager and Contracts Managers Working closely with the Service Manager to mentor and coach other team members Conducting annual appraisals and probation reviews Reviewing and auditing ...

excellent opportunity for someone with a strong operational background in imports and exports who is looking to move into a more technical, customer-focused role within a supportive and collaborative environment. You will work closely with freight forwarders, customs agents, and logistics companies, providing system support and helping customers … operational support to customers within the customs and freight forwarding sector Assist clients with import and export processes using specialist software systems Troubleshoot customer issues and provide effective resolutions Deliver excellent customer service while managing multiple queries Work collaboratively with internal teams to ensure a high standard ...

provisioning) Document all issues and solutions thoroughly in our ticketing system Escalate complex problems to 2nd line with detailed handover notes Provide excellent customer service to users with varying technical knowledge Essential Skills Technical Knowledge: Windows 10/11 administration and troubleshooting Microsoft 365 tenant administration (Exchange Online … Word, Excel, Outlook) Command line troubleshooting Remote support tools experience Core Competencies: Excellent problem-solving and logical thinking Outstanding verbal and written communication Strong customer service mindset Meticulous attention to detail Ability to multitask and adapt to changing priorities in an MSP environment Team player with collaborative approach ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday Friday, 9am 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will … part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing ...