Permanent Customer Service Jobs in the South East

101 to 125 of 455 Permanent Customer Service Jobs in the South East

Asset Maintenance Field Service Engineer

Canterbury, Kent, South East, United Kingdom
Briggs Equipment Ltd
Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Canterbury, Kent As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »
Employment Type: Permanent
Salary: £35,000
Posted:

Asset Maintenance Field Service Engineer

Southend-On-Sea, Essex, South East, United Kingdom
Briggs Equipment Ltd
Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Southend-on-Sea As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »
Employment Type: Permanent
Salary: £35,000
Posted:

Field Service Engineer, Electronics IT Systems

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer, Electronics IT Systems **A hybrid role, typically involving three days in the workshop and two days on the road as a service engineer ** On Target Earnings £44,000 Basic Salary up to £39,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover … Manufacturer Product Training ***An excellent opportunity for an IT, electronics, networking engineer to work for a leading medical imaging manufacturer in a hybrid field service and workshop role*** The Role - Field Service Engineer, Electronics IT Systems You will be responsible for: Carrying out the build of imaging systems … prior to installation on customer sites Working closely with the project and engineering teams Collating build sheets and ensuring these are followed Performing testing and validation of equipment Ensuring all consumables are maintained and recorded Your Background - Field Service Engineer, Electronics IT Systems To apply you should be more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Service Desk

Dorking, Surrey, South East, United Kingdom
Orion Electrotech
IT Support required for an engineering organisation in Dorking. You will be managing incoming service requests through phone, email, chat, or MS Teams form, and providing a first line support for resolving technical issues as well as managing escalations to second level teams. Managing ticket lifecycles and coordinating ticket … escalations with the use of the company service management tools. Documenting and improving knowledgebase articles including those accessed on a user self-help portal. Main Duties of the IT Support: Responding to incoming service requests through phone, email, or chat, and providing first line support for technical issues … Troubleshooting and resolving a wide range of technical problems, such as software and hardware issues, network connectivity problems, and printing problems. Logging and tracking service requests using a service management tool. Escalating more complex technical issues to higher-level support teams as needed. Documenting problems and resolutions in more »
Employment Type: Permanent
Salary: £28000 - £34000/annum
Posted:

SC cleared Application Packager

Aldermaston, Berkshire, United Kingdom
Global Technology Solutions Ltd
MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »
Employment Type: Permanent
Salary: GBP 56,252 Annual
Posted:

SC cleared Application Packager

Reading, Berkshire, South East, United Kingdom
Global Technology Solutions Ltd
MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »
Employment Type: Permanent
Posted:

EMEA Services Quality Business Process Owner

Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Eaton
For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »
Employment Type: Permanent
Posted:

Technical Support Engineer

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Talent Finder
IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile … least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a passion for customer service and a proven competency in IT infrastructure and end user support. Your role will be predominately be based in Basingstoke, although travel … to customer sites will be required as part of the role so you will need to have a full driving licence and have your own vehicle. Are you the right person for the job? Minimum of 4 years' experience in an IT support environment, or a strong IT background more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

2nd Line Support Engineer

Shoreham-By-Sea, West Sussex, United Kingdom
Clearwater People Solutions
Experience of working with Network Technologies (Firewall, Switches, Routers, Wi-fi) Ability to work independently and as part of a team 2nd Line Service Desk experience (essential) Managed Service Provider experience (desired) Exceptional customer service skills and engagement You must be within a 45 minute commute more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Additional Benefits
Posted:

Customer Supply Chain Analyst Italian Speaker

Camberley, Surrey, South East, United Kingdom
SC Johnson Ltd
Customer Supply Chain Analyst – Italian Speaker Location: Frimley Function: EMEA Shared Service Centre (SSC)– Order Management Here at SC Johnson Ltd , we have an opportunity for someone who wants start or build their career as a Customer Supply Chain Analyst – Italian Speaker inour team based in Frimley … vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals. About the Customer Supply Chain Analyst – Italian Speaker role: As part of the EMEA SSC, you'll provide outstanding service for all aspects of service … accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. Key responsibilities of our Customer Supply Chain Analyst – Italian Speaker Speaker: To leverage communication and influencing skills in relation to order more »
Employment Type: Permanent
Posted:

Customer Experience Administrator

Tunbridge Wells, Kent, United Kingdom, Royal Tunbridge Wells
Vermelo RPO
The leading global provider of AI video telematics and connected fleet data is looking for a Customer Experience Administrator to provide comprehensive support to ensure the best possible customer experience. You will be working with the Customer Experience Team to support the Account Managers, setting them up … for success and taking a proactive approach to customer care. Key Responsibilities: First point of call for visitors & phone calls and emails - ensuring customer service is first class Answering telephone enquiries and triaging to the correct department. Answering customer queries via a shared inbox Sales order … processing General customer care Supporting the Sales Managers with Subscription Renewals Experience and Skills required ; Positive & enthusiastic attitude Strong communicator both written and verbally Administration experience Perks of the Role; Fantastic starting salary paying £25,000-£28,000 * Experience-dependent Monday-Friday only 9 am- 5 pm Amazing team more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

Asset Analyst

Horley, Surrey, United Kingdom
Hybrid / WFH Options
Better Days Recruitment Ltd
a smaller, friendly but integral team within the business. The main purpose of the role is to maintain the asset data that underpins the customer portfolio to maximise revenue and to resolve customer queries. This is mainly a back-office role, most of the customer queries are … received by email, then it is the Asset Analysts job to provide a solid front-line service for the meter and network services. Maintain the asset data and ensure the meter databases and industry registers are accurate through reporting and reconciliations. Track and recover meter assets that have been … Maintain the network systems to ensure the growing portfolio and meter points are registered and included in billing following a meter being installed. Ensure service level agreements are being met and working to KPI’s according to company procedures. The role would ideally suit a Graduate that is looking more »
Employment Type: Permanent
Salary: £24000 - £25000/annum Good Company benefits
Posted:

Customer Order Management Apprenticeship

Fleet, Hampshire, South East, United Kingdom
KHIPU Networks Ltd
KHIPU Networks have an exciting opportunity for a Customer Order Management Apprenticeship to join the team. Salary: Competitive Job Type: Full Time, Permanent Location: Onsite, Fleet, Hampshire, Based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes' walk of Fleet mainline train station offering direct links into London … understand their environments and challenges so that we can design and deploy ‘Best-of-Breed' solutions that enable them to meet their strategic goals. Customer Order Management Apprenticeship - The Role: KHIPU Networks have a vacancy within their operations department for a motivated and enthusiastic Customer Order Management Executive. … role and will only suit a self-motivated individual who is willing to be a team member and wishes to develop their administrative and customer relation skills. It is also an excellent opportunity for someone who is yet to decide on their long-term career path. Customer Order more »
Employment Type: Permanent
Posted:

2nd Line IT Support

Hove, East Sussex, United Kingdom
Gold Group
Virtualisation Technologies (VMWare, Hyper-V) network technologies (Firewall, Switches, Routers, Wi-Fi) We are seeking an experienced and enthusiastic individual to join our expanding service desk team in Hove. The successful candidate will become a crucial member of our service desk, with opportunities for career advancement. About Us … of local and international clients in a dynamic, ever-evolving environment. We are looking for an experienced and enthusiastic individual to join our expanding service desk team in Hove. The successful candidate will play a crucial role on our service desk and will have opportunities for career advancement. … Technician Ability to work independently and collaboratively within a team. Proven experience managing multiple tickets and incoming requests in a high-pressure environment. Exceptional customer service skills with strong engagement abilities. Experience in 2nd Line Service Desk support. Proficiency in Microsoft technologies, including Active Directory, Windows Server more »
Employment Type: Permanent
Salary: £28000 - £33000/annum
Posted:

1st Line Engineer / 1st Line Support Engineer

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
etc Providing basic training and guidance to users on IT tools and best practices Coordinating and training admissions staff to ensure consistent and effective service delivery Monitor and manager IT helpdesk tickets, ensuring timely responses and resolutions Documenting technical procedures and issue resolutions for future reference Represent COPC with … role, below is what we would need from you: Strong problem solving skills and the ability to troubleshoot technical issues efficiently Excellent communication and customer service skills to assist users effectively and convey technical information clearly Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »
Employment Type: Permanent
Salary: £22,000
Posted:

1st Line Support Engineer

Camberley, Surrey, South East, United Kingdom
Hybrid / WFH Options
Lloyd Recruitment - Reigate
Competitive salary of up to £28,000 Hybrid working (1 to 2 days in the office) Free onsite parking Private medical healthcare Death in service benefit Eye tests Contractual sick pay Enhanced holiday entitlement increasing with years of service Monday to Friday, 37.5 hours per week About the … a crucial role in the team, handling 1st line technical support queries via telephone and remote tools. Strong communication skills are essential, both in customer interactions and team collaboration, while working within Service Level Agreements. You'll have the opportunity to learn new technologies and expand your technical … Apps) Writing and updating user and system documentation Handling SLA-based technical support calls Essential key skills: Strong verbal and written communication skills Exceptional customer service skills Ability to prioritize work and meet deadlines Multitasking capabilities Logical and methodical approach to problem-solving Attention to detail Support for more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

National Account Executive

Milton Keynes, Buckinghamshire, South East, United Kingdom
TPS
are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »
Employment Type: Permanent
Posted:

2nd Line Service Desk Technician

Brighton, Brighton and Hove, East Sussex, United Kingdom
Better Days Recruitment Ltd
Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Good company benefits
Posted:

Sales Administrator UK and Foreign

Horsham, West Sussex, South East, United Kingdom
Job Heron
and work as part of the team by supporting all aspects of the sales/valuations department. They will adhere to their KPI and customer service excellence as per company procedures and expectations. This is an excellent opportunity to further your career with a well-established company! Key … to increase revenue A strong and continuous focus on business development Close working relationships with your team Being the first point of contact for customer issues Working towards team and individual incentives Ensuring repeat customer business by providing an excellent customer journey Negotiating with partners and agents … to achieve the best price for both the company and the customer Responsible for own administration Attendance at monthly sales meetings Self motivation and drive Liaison with the General Manager on a continuous basis Identifying and developing improvements to your customer area Build and maintain a close working more »
Employment Type: Permanent
Posted:

Office Assistant and Excecutive Assistant to CEO

Milton Keynes, England, United Kingdom
Access Financial Services
distribution of company bulletins and communications. Support the marketing team with company events and meeting preparations. skilled in Microsoft Office and Google Workspace Excellent Customer Service skills, understanding customer needs and keeping customers informed. Using an understanding of business issues, processes and outcomes to enhance business performance. more »
Posted:

First Line Manager

Maidstone, Kent, South East, United Kingdom
Unipart Logistics
your teams performance as well as a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. Youll work closely with your shift manager to deliver results together across your department. As part of your key responsibilities youll: Plan … achieves all daily, weekly and monthly targets and KPI's, resulting in high performance levels and the efficient and effective provision of a quality service to the customer Manage a team of direct line reports including delivering team member performance review, development and/or succession planning as …/or Google Suites A commitment to self-development and team development Awareness of health, safety and environmental standards Proven experience of delivering excellent customer service Flexible and committed to achieving team/site objectives Wed love to see some demonstrable experience of working with lean/continuous more »
Employment Type: Permanent
Salary: £29,976
Posted:

Project Manager for Utilities Infrastructure

Dover, Kent, South East, United Kingdom
New Appointment Group
stakeholder groups. Effective collaboration with supply chain and other stakeholders and technical competence in the design and build process are essential. You will be service minded and have a strong customer focus, being at the forefront of customer service delivery, both internally and externally. This role more »
Employment Type: Permanent
Posted:

Internal Sales Executive

Wokingham, Berkshire, South East, United Kingdom
Hybrid / WFH Options
ErecruitSmart
you will maintain existing business opportunities and grow new business opportunities by working with the Sales Manager/Field Sales team to build successful customer relationships. You will be working with the Sales Teams, Purchasing Department, Suppliers and Customers to: Qualify and understand the nature of the request for … Compliance, etc.) Convert quotations to orders and keep relevant teams and systems updated Use and set up Excel spreadsheets to utilise data Ensure both customer and Company have a clear understanding of the terms that are in place Accurately process customer orders, ensuring that all orders comply with … current legislation and Company guidelines Ensure export licenses are in place Proactively pre-progress and update open customer orders Proactively informing customers and Sales teams when delivery dates change, both verbally and electronically Look for process/ways of working improvements that add value for the customer and more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical Project Manager (Cladding Remediation)

High Wycombe, Buckinghamshire, South East, United Kingdom
Taylor Wimpey PLC
As a member of the team you will be directly contributing to improving the safety of buildings and providing assurance to residents through our customer-focused approach to remediation. The scope of the role is to manage multiple projects through various stages in the project lifecycle, such as design … the designs and materials used to be recorded. Effectively manage the professional bodies, consultants, Contractors & Subcontractors as required across remediation projects. Provide cost-effective service, carefully control expenditures, and manage budgets and overheads. Ensure that all internal project meetings are arranged and managed promptly and efficiently, ensuring all relevant … full review is undertaken at the Practical Completion of each phase and ensure lessons are learnt and incorporated across all current and future phases. Customer Service Delivery Ensure stakeholder communication is proactive, empathic, focused and engaging. Where required, develop a resident strategy for each phase of the project more »
Employment Type: Permanent
Posted:

Hire Controller

Ashford, Surrey, South East, United Kingdom
Ainscough Crane Hire Ltd
their West London depot. Benefits for a Hire Controller Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service and 5 years' service and every 5 years after Holiday purchase, the option to buy an additional 5 days each year (via salary … Controllers maximise revenue and profit against agreed targets through the effective rental of cranes and ancillaries. Key Responsibilities of a Hire Controller Understand the customer requirements and provides the best solution. Has a in depth knowledge of our products. Covert hire enquiries into orders to ensure achievement of revenue … targets. Maximise all sales opportunities. Captures customer information. Manage and build relationships internally and with our suppliers. Manage resources (e.g., allocate work to employees) and fleet within the depot to ensure they are utilised in an effective manner. Contribute to the overall business targets and comply with company standards. more »
Employment Type: Permanent
Posted:
Customer Service
the South East
10th Percentile
£22,750
25th Percentile
£24,500
Median
£30,000
75th Percentile
£38,750
90th Percentile
£57,500