26 to 50 of 454 Permanent Customer Service Jobs in the South East

Job Title: Service Coordinator Location: Redhill, Surrey Pay Range: £25,000 Contract Type: Permanent Omega Resource is partnered with this industry leading provider of satellite communications, systems integration, engineering & IT solutions, supporting various clients across the Maritime, Defence, and Government sectors. With over 50 years' of experience, and over … solutions across a wide range of products such as IT, Cyber Security, Network Design, Project Management, and managed services. They are looking for a Service Coordinator to help proactively promote services, and control service requests from customers, ensuring they are always providing top customer service and … meet expectations. The Service Coordinator will also provide administrative support to the team. Key Responsibilities – Service Coordinator To liaise with the Service Engineering Director to ensure that all service and sales related follow up is undertaken promptly. To administer quotes, service requests, purchase orders, and more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed … Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. … Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

NHS services to a list size of more than 15,00 patients. We are committed to maintaining our high standard of patient care and customer service in a friendly and professional environment. We are currently looking for two Practice Administrators who have excellent communication, organisational and Information Technology … skills. Main duties of the job The candidates we are seeking should be experienced in delivering excellent customer service and work well as part of a team. For more details about this position please see Job Description. Please note that whilst working with the Care Navigation team the … own initiative Experience in working with detailed data Strong IT skills especially Desirable Competent in the use of Office and Outlook SystmOne user skills Customer Service qualification (NVQ) or equivalent Flexibility to work outside core office hours 08:00 - 18:30 Monday - Friday Disclosure and Barring Service more »

E-commerce Operations Assistance. The successful candidate will be responsible for maintaining and updating product listings across our various sales platforms, managing inventory, handling customer service inquiries, and collaborating with the marketing team to drive sales. The role requires attention to detail, time management skills, and a proactive … problem-solving approach. Qualifications Previous experience in e-commerce or customer service is preferred Excellent organizational and time management skills Strong attention to detail and problem-solving skills Excellent communication and customer service skills Proficient with Microsoft Office, Excel, Google Apps and other relevant software Ability more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of … excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs more »

Electrical & Mechanical Supplier, Electrical Contractors, M&E, Electrical Installers, Renewable Installers, Electrical Wholesalers, Merchants, Distribution, Sales, Internal Sales, Internal Sales Representative. Internal Sales Executive, Customer Service Location: Portsmouth Remuneration: £27,500 - £35,000 + Circa £15,000 bonus The role of the Internal Sales Executive Renewable Energy Products … sales driven, show a willingness to learn and to progress within the company Excellent communication skills both written and verbal Confident telephone manner Excellent customer service skills Personable, team player, people person, driven and enthusiastic IT literate (Microsoft Office) Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy … Electrical & Mechanical Supplier, Electrical Contractors, M&E, Electrical Installers, Renewable Installers, Electrical Wholesalers, Merchants, Distribution, Sales, Internal Sales, Internal; Sales Representative. Internal Sales Executive, Customer Service more »

Service Manager Slough Circa £47250+ company vehicle Exciting opportunity available for a Service Manager to join a market leading special purpose vehicle organisation to deliver the highest possible levels of customer service to their defined region and ensure the Service Centre operates in an efficient … and effective way. Service Manager Responsibilities: Attend to customer requirements Maximise the use of the resources available to the Service Centre Ensure that the service technician's work is completed to the highest mechanical standards Administration activities are completed correctly Always ensure that a high standard … of depot housekeeping and cleanliness is maintained, with focus on image standards. When necessary, assist the Service Centre controller with the prioritising of the engineer workload to ensure that all work is covered in good time. Ensure that the Service Centre monthly objectives are completed Continually monitor depot more »

WAN, LAN, SQL, Windows, VPN, SharePoint, Exchange, CCIA, MCSA, Cisco, CCNA, MSP Are you a dedicated IT professional with a passion for delivering exceptional customer service? Join our client's team who are a leading Managed Service Provider (MSP), as an IT project engineer. In this pivotal … system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed … within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalogue and how it relates to customer's needs. Document internal processes and procedures related to duties and more »

We now have an exciting opportunity for a Helpdesk Analyst to provide 1 st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and … systems is correctly communicated throughout and relevant internal/external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional and courteous manner. You will be required to heavily investigate customer's issues and … provide diagnostics on a daily basis. Ensuring customer's support issues are logged and recorded with a sufficient amount of detail Ability to resolve support issues within a pressurised environment Taking ownership of support calls until a satisfactory resolution is reached Escalation of complex issues to 2 nd and more »

Field Service Engineer - Coffee Machines Covering - Reading, Slough, High Wycombe, Watford £32,000 - £38,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £32,000 - £38,000 basic salary (Based on experiance and more »

Service Coordinator (Engineering/Manufacturing) Luton £25,000 - £28,000 + Full Training +25 Holiday + Bonus + Pension + Flexible Working Options + Health Insurance + Life assurance Are you a Service Coordinator with an Engineering/Manufacturing background in the Luton area, eager to join a … collaborative environment? On offer is a fantastic opening to join a leading company in laboratory instrumentation and services, renowned for their innovation and exceptional service, this is a fantastic opportunity to join a supportive environment that prizes professional growth and offers full training on their unique product. In this … link between the engineering team, valued clients, and customers. Your responsibilities will include coordinating maintenance visits, resolving technical queries, and facilitating the sale of service contracts while delivering exceptional customer service throughout. This role would suit a Service Coordinator with an Engineering/Manufacturing background in more »

Field Service Engineer Permanent, Full Time Field-based Basic starting salary: £35,466.00p.a. (plus London weighting allowance if living within the M25) - With additional OTE earning potential as well as salary increments for additional skills. Our client have an exciting opportunity for a Field Service Engineer to join … them. You would be responsible for the successful management and resolution of customer and product issues thereby maintaining and enhancing the reputation of the company and its brands. They improve quality of life across the globe with their innovative home appliances, superior solutions and exceptional brands including Bosch, Neff … Theyare looking for people who share this passion and a collaborative approach to join their team. What are theylooking for? As the successful Field Service Engineer, you will ultimately be responsible for representing the company in delivering field-based customer service and product repair, modification and installation more »

Customer Relationship Manager- QuickSTAT | United Kingdom | req115430 Are you passionate about ensuring operational excellence in transport management? QuickSTAT is seeking a dedicated Customer Relationship Manager in Colnbrook. YOUR ROLE As a Customer Relationship Manager you will play a crucial role in promoting customer service excellence … to our transport success, apply now! YOUR RESPONSIBILITIES Ensuring that the needs of Quick STAT customers are being satisfied consistently and that excellence in customer service is promoted throughout the organisation. Managing and monitoring Key Account Customers and ensuring compliance with all agreed company policies. Providing shipment specific … quotations/pricing requests/shipping queries. Monitoring live bookings and customs invoice/shipping approvals. Identifying and implementing strategies to improve quality of service and productivity. Monitoring client profit and loss accounts to maintain agreed levels of profitability. #LI-DB1 YOUR SKILLS AND EXPERIENCES Experience in logistics preferably more »

Job title: Service Delivery Manager Location: Egham, Surrey, UK Salary: £45,000 per annum (DOE) Working hours: 35 hours a week, flexible between 8:00am to 6:00pm Hybrid Working: A minimum of 2 days a week in the office is required Reporting to: Head of Testing & Service … and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents. As a Service Delivery Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure … Procedures where required with self-initiatives. You will also be responsible to ensure Live issues are followed up and fixed within SLA s. Preparing service review reports, and working closely with relevant departments and stakeholders to report Issues when required. Key responsibilities include: Work with DevOps enabled cross-functional more »

Field Service Engineer Salary dependent on experience Based at Welwyn Garden City moving to Elstree September 2024 full UK driving licence Full time Job purpose: The Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the … that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service users homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the … all necessary parts are replenished each day. ensure the vehicle safety check and the van check sheet are done each week Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge more »

Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »

a rapidly growing company that are experts in the Passive Fire Protection and Fire Stoppingindustry who pride themselves on delivering the highest standards of service, technical skills, and innovative spirit. This is your chance to join a company that endeavours to provide staff with new and exciting opportunities to … to detail Adaptability: Ability to handle changing demands in a growing company Project Management: Skilled in planning, prioritising, meeting deadlines, troubleshooting, and evaluating efforts Customer Service: Excellent customer service skills to expand the client base Strategic Thinking: Strong strategic and negotiation abilities Industry Awareness: Understanding of more »

Field Service Engineer(Bognor Regis or Chichester) Permanent, Full Time Field-based Basic starting salary: £35,466.00p.a. (plus London weighting allowance if living within the M25) - With additional OTE earning potential as well as salary increments for additional skills. We have an exciting opportunity for a Field Service Engineer to join us at BSH. You would be responsible for the successful management and resolution of customer and product issues thereby maintaining and enhancing the reputation of the company and its brands. At BSH, we improve quality of life across the globe with our innovative home appliances … looking for people who share this passion and a collaborative approach to join our team. What are we looking for? As the successful Field Service Engineer, you will ultimately be responsible for representing the company in delivering field-based customer service and product repair, modification and installation more »

Electronics Field Service Engineer, Laboratory Imaging Overall Earnings £53,000+ Basic Saslary £40,000 - £45,000 Bonus £8,000 Company Car Lunch Allowance £30 Per Month Broadband Allowance Excellent Benefits Package Full Product Training ** Excellent opportunities for experienced service engineers from a range of electronics systems backgrounds, including … ex-forces engineers with medical, dental, weapons or radar experience, to join a market leading laboratory equipment manufacturer ** The Role – Electronics Field Service Engineer, Laboratory Imaging This market leader seeks to recruit a technically motivated and customer focused Electronics Field Service Engineer responsible for: Service, installation … of sophisticated laboratory imaging systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicant will support imaging products located at customer sites Your Background – Electronics Field Service Engineer, Laboratory Imaging To succeed in this exciting role, you must be able to demonstrate: A competent more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

A1 Personnel are currently recruiting for Field Service Engineers for a permanent contact on behalf of our client based in Grays. Duties and Responsibilities: Install new equipment and systems at customer sites. Configure and test equipment to ensure it meets manufacturer specifications and customer requirements. Perform routine … maintenance to prevent equipment failures. Diagnose and troubleshoot issues when equipment malfunctions. Repair or replace faulty components to restore functionality. Respond to customer service calls and resolve issues promptly to minimize downtime. Maintain detailed records of service calls, repairs, and installations. Requirements: Electrical and Mechanical background required … Good communication and customer service skills Great attention to details Full clean Driving License Monday to Friday : 8am-6pm Overtimes available : X1.5 more »

SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access … technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. If you are a Customer Support Officer looking for part time work (22.5 hours a week), with a commitment to delivering high quality services to our customers, wed love … Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community As the Part Time Metering Customer more »

Job Title: IT Service Desk Analyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £25-28K, depending on experience Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day. Company: We … are assisting a progressive company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with … where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls more »

Job summary The post holder will be part of the IT Service Desk providing first line IT support over the telephone. Resolving IT support issues using comprehensive technical expertise and providing excellent customer service to all end users. In addition, the post holder will be responsible for … o Triaging and resolving IT support requests logged to the IT service desk management application.o Imaging IT devices such as PCs, laptops and mobile devices.o Creating and managing user accounts. Main duties of the job To provide first line technical IT support to end users by telephone, utilising remote … access tools. Use the Trust's service desk management tool to log all IT support issues raised by end users via telephone, email or through the IT portal. Create and manage accounts for IT systems using applications such as Active Directory and NHSmail. Maintain and manage the Configuration Management more »