1 to 25 of 141 Permanent Customer-Centricity Jobs in the South East

CE) solutions to clients across various industries. Our mission is to drive digital transformation through innovative CRM strategies, and we pride ourselves on our collaborative, agile, and customer-centric approach. Role Overview As a PMO Coordinator, you will play a pivotal role in supporting the successful delivery of D365 CE projects. You will work closely with More ❯

CE) solutions to clients across various industries. Our mission is to drive digital transformation through innovative CRM strategies, and we pride ourselves on our collaborative, agile, and customer-centric approach. Role Overview As a PMO Coordinator, you will play a pivotal role in supporting the successful delivery of D365 CE projects. You will work closely with More ❯

Your work will directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights More ❯

and act quickly to protect customer trust Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud Automation-First Mindset: Keen to reduce manual work through scripting and process automation Agile Approach: Comfortable working in cross More ❯

-facing content such as FAQs and landing pages in conjunction with the marketing team Ensure all changes meet regulatory and compliance expectations Champion a delivery-focused, customer-centric approach that ensures AJ Bell continues to deliver good outcomes for retail customers, including adherence to regulatory obligations such as Consumer Duty Perform other tasks as agreed More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

Job Description The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role is specifically supporting the More ❯

strategy as well as leading a high performing Product team. What you’ll do: Build and own the product strategy and roadmap for our value stream, using customer-centric product techniques to identify and tackle product problems. Be an outstanding people leader who motivates and leads product squads to build brilliant customer experiences More ❯

Billings & Collections Managers to ensure consistency and compliance Drive change management initiatives to support adoption of new tools and processes Foster a culture of continuous improvement and customer-centricity What will help you succeed Significant experience leading Billings & Collections teams, with at least 5 years in a global leadership role Proven experience in leadning process transformation More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

users of the system to understand and prioritize requirements Develops and subsequently owns the short- and long-term roadmap for the product Aligns team efforts to deliver customer-centric solutions and segment-specific strategies. Uses data and metrics to guide product decisions and measure impact. Develops and executes go-to-market plans in collaboration with marketing More ❯

needs in the travel industry market, understanding those needs by creating clear and defined features and lean business cases. Supporting an Agile Product Delivery Customer Centric approach in defining, building, and releasing a continuous flow of value and services to the customer. Guiding the work through Lean product management and developing and executing More ❯

needs in the travel industry market, understanding those needs by creating clear and defined features and lean business cases. Supporting an Agile Product Delivery Customer Centric approach in defining, building, and releasing a continuous flow of value and services to the customer. Guiding the work through Lean product management and developing and executing More ❯

needs in the travel industry market, understanding those needs by creating clear and defined features and lean business cases. Supporting an Agile Product Delivery Customer Centric approach in defining, building, and releasing a continuous flow of value and services to the customer. Guiding the work through Lean product management and developing and executing More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

skilled professional with a passion for cybersecurity and a strong customer-first mindset. 4+ years of experience as a Support Engineer, demonstrating a strong customer-centric approach. Previous experience with Endpoint Security software is required. In-depth SIEM experience, including: A deep understanding of how SIEMs work Experience creating custom collections and data More ❯

and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People More ❯

and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People More ❯

to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

a seamless customer experience in a fast-paced environment If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider, delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry More ❯

role in Agile/Scrum environments Strong knowledge of Scrum and Agile methodologies Proven ability to manage and prioritise product backlogs Excellent communication and stakeholder management skills Customer-centric mindset with sharp analytical and problem-solving abilities Experience facilitating sprint ceremonies and backlog refinement Desirable: experience in health and social care, understanding of medication workflows, technical More ❯

collaboration, and scalability. Measure and Improve Ways of Working: Define, monitor, and analyze key performance indicators (KPIs) to assess team effectiveness and identify opportunities for improvement. Champion Customer-Centric Development: Manage the insights intake process, ensuring a streamlined collection of feedback, requests, and insights to build a comprehensive Voice of Customer repository. Enable More ❯