Permanent Role – Technology Support Engineer/Helpdesk Engineer/DesksideSupport Engineer – Onsite/London We are seeking an experienced Technology Support Engineer/Helpdesk Engineer/DesksideSupport Engineer to be a member of the Information Technology Department who is responsible for the day-to-day support of all systems and infrastructure … used by our end users. Role Overview: Job Title: Technology Support Engineer/Helpdesk Engineer/DesksideSupport Engineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy, and support physical and virtual computers, as … well as network equipment. Assist in project planning and participate in managing small initiatives. Coordinate with the IT Infrastructure team and support change/maintenance windows for infrastructure systems. Perform routine software upgrades on network infrastructure to patch vulnerabilities. Qualifications: 5+ years of relevant experience Experience providing face-to-face/on-site support to end users Monitor More ❯
position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
Our client are a UK-based managed services business who are looking to onboard a qualified Deskside Engineer on a permanent basis at their telecommunications client's site in Slough, very close to Slough Station. Key Responsibilities: To operate the Tech Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick … resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all allocated calls and maintain regular contact with call scheduler. To diagnose problems accurately using all the available resources and … ordinator To Qualify: Must have excellent communication skills Must be able to commute to Slough five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Please feel free to apply if you meet the criteria. More ❯