4 of 4 Permanent Desktop Support Jobs in the South East

Global Site Support Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This … role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team of skilled analysts and third ...

achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Respond to support contacts and tickets as assigned within Service Level Agreements. Maintain an understanding of the internal escalation process. To be a highly motivated team player with … skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets); Escalate issues ...

Description: Role Overview Act as the senior point of contact and subject-matter expert for deskside support services, providing on-site technical resolution of desktop, laptop, and connected-device incidents and requests. Work in partnership with the client on-site — often across multiple locations — resolving complex issues, supporting … users, mentoring junior engineers, and driving continuous service improvement while maintaining SLA compliance. Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role ...

Technology in the United Kingdom is seeking a senior Deskside Services engineer to act as the on-site point of contact for desktop, laptop, and connected-device incidents, delivering rapid resolution for VIP users and driving service improvement. You will work with client teams across multiple locations, ensuring ...