4 of 4 Permanent Diary Studies Jobs in the South East

do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research … research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal More ❯

across functions and levels and have impact at all stages of design and product development. You will explore user behaviours and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, usability testing, and working closely with teams analysing behavioural data. Job Responsibilities Include Lead and conduct user research in a given product More ❯

all stages of the product lifecycle. Key Responsibilities Collaborate with cross-functional teams to plan and conduct impactful user research. Lead research activities including interviews, usability testing, surveys, and diary studies. Apply both qualitative and quantitative methods to gather actionable insights. Advocate for inclusive and accessible design practices. Communicate findings effectively to inform design and product decisions. Support the More ❯

Designers to ensure we solve the right problems in the right way. Responsibilities: Integrated discovery: Partner with PMs to define hypotheses, research plans, and measurable outcomes; run interviews, observations, diary studies, surveys; triangulate qual + quant into clear narratives. Support Product in quantifying problems & opportunities: Sizing pain points (how many users, frequency, £ impact) and estimating potential value (savings … Strong analytical skills (SQL and a BI tool such as Looker/Tableau/Mode) and familiarity with experimentation (A/B tests, guardrail metrics). Ability to design studies, synthesise findings, and communicate clear, decision-ready recommendations. Comfortable partnering with engineers and PMs on instrumentation and telemetry; able to translate business questions into data requirements. Bonus: experience in More ❯