Senior Contact Centre Engineer, Amazon Connect, Home Based
Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Fdo Consulting Limited
and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services such More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted: