London, South East, England, United Kingdom Hybrid / WFH Options
Reed
IT Systems Analyst - SharePoint, M365 Annual Salary: £50,000 Location: Barbican, London Job Type: Full-time, Hybrid (3 days a week in the office) We are seeking an IT Systems Analyst to join our IT team, positioned between the head of IT and support teams. This role is crucial for overseeing Microsoft 365 services … and efficient daily operations. Lead SharePoint design and governance, spearheading projects and supporting team collaboration. Introduce and manage new M365 features and ensure secure device management via Intune. Maintain IT documentation and support compliance with Cyber Essentials Plus and GDPR. Assist with data retention and GDPR compliance. Contribute to compliance audits and occasionally support the IT support team. … into our systems. Required Skills & Qualifications: Proven expertise in SharePoint, with substantial experience in leading SharePoint projects. Experience with Microsoft 365 administration and device management via Intune. Knowledge of IT compliance and data protection regulations (Cyber Essentials Plus, GDPR). Ability to assist with IT support tasks as needed. Experience with or interest in AI tools for business More ❯
IT Support Analyst Up to £40,000 + Good Benefits Location Canterbury, Kent Our client is looking for an IT Support Analyst to join its small and busy IT Services team. This is a far-reaching role that would suit a strong all-round technical support analyst/support engineer that enjoys a varied … role. The IT Support Analyst will be part of the team supporting approx. 600 650 users across multiple sites. Youll provide a mix of 2nd & 3rd line BAU support for Group wide systems as well as working on new projects. With a wide remit that leans towards building, maintaining and administration of the data centre, virtualisation, server, SAN … through monitoring, patching and upgrades Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best Practice AV and endpoint security O365/Azure AD Web & Email Windows Server 2016-2022 VMWare or Hyper-V or Nutanix or similar Administer More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
vertex-it-solutions
IT Support Analyst - Bromley KENT Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an IT Support Analyst , providing essential … on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support ticket queue, ensuring timely resolution Prioritise and escalate technical issues as needed Maintain clear … Assist with hardware setup, installation, and maintenance Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: At least one year of experience in an IT Support role Proficiency with Microsoft Windows OS, MS Office Suite, and hardware troubleshooting Experience with Android and iOS devices (preferably in an MDM environment) Strong communication and interpersonal skills More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a IT Support Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk-style user support and server management into this blended role … from support and training to grow skills in the cybersecurity space too! You will be providing a high quality, professional standard of customer service as part of an established IT team and will need to enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Skills required for the … IT Support Analyst role include: Windows based desktops and laptops Microsoft 365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group Policies Window Server, SQL server and VMWare Backup systems and disaster recovery tools This IT Support Analyst role will incorporate three areas of focus across helpdesk-style user support, server management duties More ❯
and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: We are seeking a highly motivated and organised individual to join our UK IT team as an ITAnalyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills. Key Responsibilities: IT Administration Provide day-to-day technical support to end-users, troubleshooting hardware and software issues. Manage and maintain IT infrastructure, including servers, networks, and workstations. Install, configure, and maintain operating … systems, software applications, and security systems. Monitor system performance and identify areas for improvement. Implement and enforce IT policies and procedures. Ensure data backup and disaster recovery procedures are in place and tested regularly. Project Support Assist in the planning, execution, and monitoring of IT projects. Develop and maintain project documentation, including project plans, schedules, and reports. Track More ❯
ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: We are seeking a highly motivated and organised individual to join our UK IT team as an ITAnalyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills. Key Responsibilities: IT Administration Provide day-to-day technical support to end-users, troubleshooting hardware and software issues. Manage and maintain IT infrastructure, including servers, networks, and workstations. Install, configure, and maintain operating … systems, software applications, and security systems. Monitor system performance and identify areas for improvement. Implement and enforce IT policies and procedures. Ensure data backup and disaster recovery procedures are in place and tested regularly. Project Support Assist in the planning, execution, and monitoring of IT projects. Develop and maintain project documentation, including project plans, schedules, and reports. Track More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
IT Helpdesk Analyst – 1st Line Support – London Start Date: Early October 2025 Looking for a role where your technical skills and people-first mindset really make an impact? We’re recruiting on behalf of a highly regarded London-based law firm for an IT Helpdesk Analyst . This is a fantastic opportunity to join a collaborative … IT team that supports a professional user base and balances BAU support with project-based work. If you're passionate about delivering outstanding IT service, love solving problems, and want a role that offers hybrid working and variety in your day – this could be the perfect next step. What You'll Be Doing Act as the first point … of contact for IT support (phone, email, walk-ups, ticketing system) Resolve issues or escalate to 2nd line where needed Support users in London across hardware, software, and mobile devices Collaborate closely with colleagues in daily virtual team meetings Get involved in ongoing IT projects and process improvements Your Skills & Experience Previous experience in an IT helpdesk More ❯
Ref: 114 Job Title: IT Business Analyst Location: Slough Salary: £40,000 + £2600 car allowance + Bupa (family cover) Our client, a blue-chip, well-respected company is looking for an IT Business Analyst, with ITIL knowledge, if successful you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance … of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project … requirements. We will run through the full JD when we respond to the adverts. You will have proven industry experience working as an IT Business Analyst, a solid track record of utilising business analysis methodologies, tools, and techniques, working knowledge of the software development lifecycle (SDLC) and Agile methodologies, strong analytical skills with the ability to gather and More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom
Circle Group
IT Support Analyst - Bishop's Stortford - Microsoft 365 Deployment & Configuration A leading company in Bishop's Stortford is seeking a skilled and motivated IT Support Analyst to join their team. This role is ideal for someone with strong 1st and 2nd line support experience and a particular focus on Microsoft 365 technologies , including deployment, configuration, and … accounts and access rights in Azure AD and Active Directory Provide expert support for Teams, Outlook, SharePoint , and OneDrive Build and maintain laptops, desktops, and mobile devices Maintain the IT asset register and contribute to the internal knowledge base Assist with IT onboarding/offboarding and liaise with 3rd party vendors when needed What's on Offer: Up … to £40,000 salary depending on experience A clear path for career development within a supportive and forward-thinking IT team Exposure to modern cloud technologies and opportunities to grow into more advanced roles If you're based near Bishop's Stortford and have a passion for Microsoft 365 and user support, this is a fantastic opportunity to grow More ❯
Slough, Berkshire, England, United Kingdom Hybrid / WFH Options
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
This is an exciting opportunity to join an expanding financial services organisation, as an IT Business Analyst. This role would suit an IT Business Analyst, with experience of utilising business analysis methodologies, tools, and techniques, along with working knowledge of the software development lifecycle (SDLC). Based in Slough with opportunities for hybrid working. IT Business … Analyst responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication … test results, and ensure that the implemented solution meets the defined requirements. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes. Skills/Experience Proven industry experience working as an IT Business Analyst Experience of More ❯
IT Support Analyst We are looking for an experienced Support Analyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on low level projects. Required … Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯
IT Support Analyst We are looking for an experienced Support Analyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on low level projects. Required … Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯
IT Support Analyst We are looking for an experienced Support Analyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on low level projects. Required … Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - Epsom
IT Service Desk Analyst Competitive Salary + Excellent Benefits Package Benefits Snapshot: Hybrid working (2 days office/3 days remote) Excellent pension contributions and bonus scheme Car scheme for employees & family Private medical cover, wellbeing support, onsite gym 25+ days holiday plus volunteering leave Flexible working and extensive training options About the Role: We're looking for … a skilled and customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services organisation. You'll provide 1st line (and occasionally 2nd and 3rd line) technical support for internal teams and partners. This hybrid role involves both remote and on-site work, offering a varied and engaging environment. The IT … Apps Maintain accurate documentation and asset records Take part in shift patterns, including some weekend/on-call work What You'll Bring: 5+ years' experience in a busy IT Service Desk or similar support role Strong troubleshooting skills with Windows 11 and Office 365 Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Rutherford Briant
Is it time for you to step in to a new role? Do you want to be part of a Global Service Desk? Working with a well-established Technology business just outside of Milton Keynes. They have just acquired another business and need to expand the Service Desk team to meet the new demand. As part of a global … the US Team. Can you support users on a 1st line basis with a strong customer service, follows SLA’s and know when to escalate tickets? Responsibilities: As an IT Service Desk Analyst, you will... First point of contact for all IT related issues both inbound and outbound. Document & log issues using internal ticketing system. Trouble shoot … and resolve issues within service levels, and escalate when needed Create knowledge base articles for the wider team. Requirements: As an IT Service Desk Analyst, you will need... At least 2 years’ experience within IT Support both in person and over the phone Experience troubleshooting within a Windows based environment High level of customer service and strong More ❯
Primary Details Time Type: Full time Worker Type: Employee IT Business Analyst London or Leeds The Opportunity QBE Insurance are recruiting a IT Business Analyst to join a well-established Business Analytics team in our London office. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You … design of appropriate solutions and delivery of those solutions to deliver value safely and efficiently. You’ll act as interface and point of liaison between the business and the IT team to undertake analysis into designated areas from a business solution, IT system or process perspective to identify problems, challenges or opportunities. Your New Role Putting the Customer … inform decision making or developing data dictionaries/data models Working with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements Embrace, challenge and evolve standards and practices around ways of working Drive continuous improvement within scrum or project teams through active participation in all ceremonies More ❯
Job Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £26-29K, depending on experience + Benefits Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day. Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices Hardware and software support … online and email ticket requests with a high level of diligence Respond to user requests and assist and teach users where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability More ❯
Are you an experienced IT professional looking to take your career to the next level? Do you thrive in a dynamic environment, solving technical challenges and supporting a diverse client base? If you have extensive experience in 2nd and 3rd line IT support, as well as a strong command of Windows, Azure, and Office 365, we want to … hear from you! About Us We are a trusted Managed Service Provider (MSP) based in Reading, delivering exceptional IT support and services to businesses across the Berkshire area. Our mission is to empower local businesses with reliable, secure, and innovative IT solutions that help them succeed. The Role As a Senior IT Support Analyst , you will … be a vital part of our team, providing expert support to our clients. Your technical knowledge and problem-solving skills will ensure the smooth operation of IT systems and contribute to the success of local businesses. Key Responsibilities Deliver 2nd and 3rd line support to resolve complex technical issues? Provide expert guidance on Windows environments , Azure , and Office More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
QA
in media investment analysis. Trusted by more than 75 of the top 100 global advertisers – and 500 more worldwide. Overview: We are seeking a highly motivated and customer-oriented IT Support Analyst Apprentice to join our IT support team. The successful candidate will play a crucial role in providing technical assistance and support to end-users while … ensuring a positive and efficient resolution of IT-related issues. You will be the first point of contact for all IT-related matters, delivering exceptional service and contributing to the overall success of our IT support function. Responsibilities: To log all incidents and service requests in the Ebiquity IT service management tool. The interactions can take More ❯
West Malling, Kent, England, United Kingdom Hybrid / WFH Options
KFS Recruitment
IT Software Tester Financial Services West Malling, Kent £28-£30,000 An exciting opportunity has arisen at a Kent based Buy to Let mortgage Lender, for a highly motivated individual with exceptional analytical and written communication skills to join our IT team. The successful candidate will be responsible for ensuring that the quality of software developed meets the … to ensure projects are always kept up to date. Out of hours implementation testing is expected once a week. Out of hours’ time is recorded and given back. Answering IT support requests for both external/internal customers, training will be provided. General IT support for our offices Aiding in the creation of technical specification documents for suggested More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have theability to problem solve and implement new … delivered against acceptance criteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Recruitment Group
IT Compliance Analyst Salary & Benefits: £50,000 to £65,000 +Bonus, Medical Insurance, Pension etc Working arrangements: Remote, with 1 monthly visit to London or Stevenage Ever wanted to work somewhere pushing the boundaries of science and technology and actually saving lives? Here’s your chance. If you’re the kind of person who spots a loose end … and can’t help but fix it instead of walking by, you might be exactly who we’re looking for. We need an IT Compliance Specialist. You’ll team up with our clients Director of IT Compliance to run audits, track CAPAs, and manage evidence, think of yourself as the Sherlock Holmes of compliance:) You’ll support … their infrastructure and application teams, tackle risk assessments, and help roll out a shiny new compliance automation platform. This isn’t just about ticking boxes. It’s about making sure what they do matches what they say, every time. You’ll get a front-row seat to a fast-growing, regulated environment with plenty of moving parts. Your mission More ❯
IT Support Engineer - Windows/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software … such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for immediate consideration and interview this week! IT Support Analyst - Windows/Saas/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday + the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages … This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing More ❯
exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience. As IT Security Analyst, you will contribute to the operation and improvement of the IT Security standards, procedures and policies which comprise the University Information Security Management Systems. In … this role you will review and monitor security configuration baselines for UAL University IT Services infrastructure and systems and contribute to their continuous improvement, analyse and assess the current threat landscape, and advise where risks may apply to the enterprise systems environment. The role requires liaison with and education of IT services staff to ensure that the appropriate … to policies and appropriate behaviour in the use of IT. Experience Demonstrable record of experience with Security Incident and Event Management (SIEM), Disaster Recovery and ITIL processes. Knowledge of IT and Information Security policies, processes and standards. Experience of Identification, analysis and management of risk. Managing firewalls and Cisco networking devices, and/or analysis of network traffic information More ❯