Role Summary The ITInfrastructureManager plays a critical role in overseeing the company's technology infrastructure for the UK and European countries, ensuring the effective operation of all hardware, software, servers, storage, databases, networks, and security systems, maintaining and constantly improving the technologies and systems … operations and meet the needs of the organization to ensure compliance with regulations and industry standards. This role requires close collaboration with the global IT team and adherence to headquarters' directives. This position is based in the UK and reporting to the Senior Manager, IT at Headquarters. … This role requires occasional travels across all the European countries and the Headquarters. Responsibilities: Lead team to manage day-to-day operations of ITinfrastructure, network, server, systems, IT services, etc. to ensure business continuity and support business growth. Develop and implement infrastructure strategies, policies, and more »
who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. • Accountable for measuring what level of assurance is required to ensure the Service is being operated at its most optimal level … environment by analysis of contracted service levels with the partners. Responsibilities • Clearly establishes performance goals related to the delivery of Services across all channels (IT service desk, call centre, self-service, retail), and communicates them to all key stakeholders. • Actively manages the risks associated to maintaining the service and … refinement of core Service processes to eliminate waste and reduce support-related costs.. • Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience • Experience of working with and influencing more »
ITInfrastructureManager/Lead (Senior Infrastructure Engineer looking for a lead/managerial role), Small team of 2-3, VMWare, Windows Server, Networking & Cyber issues. ****Onsite in Portsmouth with the ability to travel to other sites on occasion. Must drive and own vehicle**** A charity … are looking for an InfrastructureManager/Lead to be the technical lead. You'll be responsible for managing the Group's ITinfrastructure and security and delivering the Group's ITInfrastructure strategy. This includes overseeing the helpdesk and supporting, mentoring and managing … the IT Support & Field Technician. You will be responsible for Server infrastructure (VMWare) and installing and monitoring IT systems. This is a great role for either a current ITInfrastructureManager who is happy to run a small IT department, or a Senior more »