25 of 25 Permanent ITIL Certification Jobs in the South East

methods. · Experience working in Windows and UNIX/Linux environments. · Understanding of software development lifecycles, configuration management, change control and release management. · Awareness of ITIL, service transition, operational support and systems lifecycle management. · Experience working within environments with demanding requirements for system availability, resilience, performance, security or reliability. · INCOSE … certification, ITIL certification or a relevant postgraduate qualification. Skills and Personal Attributes · Strong analytical, logical and structured problem-solving skills. · Ability to understand complex technical environments and break them down into manageable systems, components, interfaces and requirements. · Excellent communication and stakeholder management skills, with the confidence ...

stakeholder management, and relationship-building skills with the ability to operate at a senior management levelWorking knowledge of cloud technologies, data center environments, and ITIL service management practices; ITIL certification is advantageousExperience with incident, problem, and change management, as well as formal project management methodologiesLanguage requirements: Spanish ...

Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager … highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed ...

working, ideally including Duty Management responsibilities. Clear written and verbal communication skills, including reporting for senior leaders and working confidently with customers and stakeholders. ITIL certification and the ability to apply ITIL-aligned service management practices. How We Work We believe in flexibility and balance. Our hybrid ...

SLAs, KPIs, reporting and continual service improvement SIAM and Cyber certifications such as CISSP/CISM/CRISC are desirable Financial services experience preferred ITIL certification is strongly preferred Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates ...

standards, and stakeholder communication across IT and business functionsQualifications & Key RequirementsBachelor's degree in Technology, Engineering, Management, or related field (Master's degree preferred)ITIL certification (Foundation/Intermediate/Expert) preferred12+ years of experience in application support, IT service management, or IT operations leadership rolesStrong expertise … ITIL frameworks, including incident, problem, change, and service managementProven experience managing technical support teams, global vendors, and 24/7 operational support modelsExperience in insurance or regulated industry environments is highly desirableWe offer: Great opportunity to work for the biggest logistics company in the worldInternational and virtual environmentFlexibility ...

understand landscape and system copy planning. Experience in a manufacturing or supply chain environment, where downtime affects production lines, will carry real weight. ITIL certification is welcome but not essential. Above all, you will be comfortable saying no to a release that is not ready, even under delivery ...

management skills. Ability to make sound decisions under pressure and balance service resilience, security, cost and delivery priorities. Desirable Qualifications and Experience Relevant cloud certification at associate or professional level. ITIL qualification or equivalent service-management experience. Experience with infrastructure as code, DevOps practices, site reliability engineering ...

objectives and quest for continual improvement in delivering a 'best in class' IT service to its customers. The postholder will conform to a strong ITIL best practice framework, and work to ensure Service Level Agreements and Operational Level Agreements are consistently met and preferably surpassed to deliver high-quality … sign on solutions. Experience of using a Helpdesk/Service Desk and Remote Control Support Tools is part of the role and knowledge of ITIL processes would be advantageous. We also manage other bespoke hospital applications for which Training will be given and good communication skills is needed ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

supplier management experience, including SLA governance and performance management Experience managing operational budgets and driving cost optimisation, including FinOps practices Strong understanding of ITIL, service management, governance and secure cloud operating models Demonstrable experience working in matrix organisations and leading virtual, geographically dispersed teams Strong communication, leadership and decision … making skills in fast-paced, ambiguous environments Relevant cloud, DevOps or ITIL certifications highly desirable Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We’ll thank you with ...

will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services. Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function. ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

specialists and stakeholders to ensure successful delivery and long-term adoption.The ideal candidate will have strong hands-on HaloITSM experience, a solid understanding of ITIL-based service management principles and the ability to translate business requirements into practical, scalable solutions. In return, you will join a respected organisation offering … migration and reporting requirementsIdentify opportunities for service improvements and platform optimisationThe Person:Proven HaloITSM implementation, configuration or consultancy experienceStrong understanding of ITSM processes and ITIL principlesExperience with workflows, SLAs, service catalogues and automationExcellent stakeholder engagement and communication skillsHaloITSM and/or ITIL certifications desirableReference Number: BBBH281309Rise Technical Recruitment ...

stakeholders to ensure successful delivery and long-term adoption. The ideal candidate will have strong hands-on HaloITSM experience, a solid understanding of ITIL-based service management principles and the ability to translate business requirements into practical, scalable solutions. In return, you will join a respected organisation offering varied … requirements Identify opportunities for service improvements and platform optimisation The Person: Proven HaloITSM implementation, configuration or consultancy experience Strong understanding of ITSM processes and ITIL principles Experience with workflows, SLAs, service catalogues and automation Excellent stakeholder engagement and communication skills HaloITSM and/or ITIL certifications desirable Reference ...

hands-on experience implementing, configuring, or supporting HaloITSM in enterprise or client-facing environments. Strong working knowledge of IT Service Management (ITSM) processes and ITIL principles. Practical expertise with workflows, service catalogues, automation, reporting, and integrations. Excellent communication, facilitation, and stakeholder engagement skills. Desirable: HaloITSM certifications, ITIL certifications ...

hands-on experience implementing, configuring, or supporting HaloITSM in enterprise or client-facing environments. Strong working knowledge of IT Service Management (ITSM) processes and ITIL principles. Practical expertise with workflows, service catalogues, automation, reporting, and integrations. Excellent communication, facilitation, and stakeholder engagement skills. Desirable: HaloITSM certifications, ITIL certifications ...

Server, VMware and/or Hyper-V knowledge * Experience supporting SME customers * Confident communicating with senior stakeholders and C-suite contacts * Microsoft, CompTIA or ITIL certifications would be advantageous * Full UK driving licence required Package * £50,000 - £55,000 basic salary * Hybrid working: 3 days office/2 days … remote * Reigate, Surrey * Pension, training and certification support, plus clear opportunities for progression. This would suit an experienced 3rd Line Engineer, Senior Support Engineer, Senior Infrastructure Engineer or Technical Consultant looking for a customer-facing senior technical role with plenty of variety. ...

life insurance Education and training opportunities Experience required: Previous experience implementing, configuring or supporting HaloITSM Strong understanding of IT Service Management processes and ITIL principles Experience gathering requirements and translating these into technical and process solutions Knowledge of workflows, service catalogues, SLAs, automation, reporting, integrations and data migration Strong … communication, consultancy and stakeholder management skills HaloITSM and ITIL certifications would be advantageous, although relevant professional experience will also be considered. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond ...