6 of 6 Permanent ITIL Foundation Certificate Jobs in the South East

Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including More ❯

Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including More ❯

Want to come and be a part of it? What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate … recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet … ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and More ❯

Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer More ❯

cloud telephony system. Advanced knowledge of Microsoft Office 365 administration and Microsoft products including Excel, Access, PowerPoint, MS Project, MS Teams, Visio, Project Centre. ITIL Foundation certification. What's next? If you meet the criteria and are ready to make the next step in your career then click More ❯

an effective and reliable application. Key tasks of the Application Service Owner Ensure effective operation of incident, request and problem management processes based on ITIL best practice Collaborate with internal IT functions and external vendors, in delivering application management Service performance reporting to understand the effectiveness and performance of … detailed high-quality document Essential experience of the Application Service Owner Relevant commercial service delivery/application management experience Relevant commercial business application ownership ITIL Foundation certified (Incident, Request, Problem and Change) An understanding of business applications and the processes An understanding of the Software Development Lifecycle Ability More ❯