deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs, KPIs and profitability targets. Your previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration Strong knowledge and understanding of Group Policy Strong general networking skills (CLI, Subnetting, NAT) Good understanding of more »
Kidlington, Shipton On Cherwell, Oxfordshire, United Kingdom
Mars Recruitment
under pressure Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: At least one years in a similar role ITIL foundation MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
in a demanding environment SC Clearance as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Zoom, etc. Excellent written and verbal communication skills Ability to work effectively in a team. Proactive, able to work under pressure independently. Familiarity with ITIL, preferably with ITIL Foundation V3/V4 certification Location: Central Milton Keynes (Hybrid Remote) Salary: £28,000 – £32,000 per annum Benefits: Annual bonus program more »
diverse technology teams. - Proficiency in influencing and advising across organisational levels, facilitating effective collaboration and decision-making. - Knowledgeable in Service Management practices with an ITILV3 or V4 foundation qualification. Desirable Skills: - Industry-accredited Associate or Professional qualifications (e.g., PMP, PRINCE2), showcasing proficiency in project management methodologies and practices. - Ability more »
Reading, England, United Kingdom Hybrid / WFH Options
DataCareers
Service, Performance, Support, Flow analysis, Security) written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. with Prince2/Agile and ITIL concepts of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent ** You will need to be able to more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Sure Staffing
manage Microsoft Azure and Google Cloud platforms. Experience in network installation and configuration with a focus on security. Familiarity with working in Cyber Essentials, ITIL, and ISO environments. Confidence using monitoring tools to create, manage, and action alerts. Experience with Azure AD environment, including products like RMM, Azure, Cloud Networking more »
Aylesbury, Buckinghamshire, South East, United Kingdom
JWGC IT Recruitment
MODELLING Small scale bespoke development experience in VB.Net Experience in project delivery and project management (ideally PRINCE2 or Agile). Experience/understanding of ITIL General Microsoft systems knowledge (Office365) Excellent data analysis skills using MS Excel, Access and Crystal reports. Desirable TRAINING AVAILABLE Experience using Sage 200 or other more »
and compliance with the IT standards with solid understanding of data analysis, budgeting, and business operations for the UK and European countries. Certifications in ITIL, Cisco, Microsoft, or similar credentials Superior analytical and problem-solving capabilities. Excellent organizational and leadership skills, with the ability to manage teams and stakeholders for more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »
weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong more »
Farnborough, Hampshire, South East, United Kingdom
Sopra Steria Limited
PKI Management (Thales HSM) Tiered Active Directory Models Current SC Clearance It would be great if you had: Scripting and Automation Security Best Practices ITIL Framework Ability to troubleshoot and problem solve database related errors Eligible for DV clearance If you are interested in this role but not sure if more »
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Reading, Berkshire, Tadley, Hampshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »
maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »
Experience Substantial experience working within a multi-national organization with relevant leadership experience in infrastructure & operations management of internal resources and outsourced service providers. ITIL (minimum Foundation). Prince 2 or equivalent. Managing a multi-million pound Budget (OPEX/CAPEX). Analytical thinking skills. To have a thorough understanding more »
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of Windows 11 & 12, M365 and back up technology would more »
Network Operations Centre (NOC) environment. * Strong understanding of networking technologies and protocols. * Working knowledge of Windows Server, Linux, and other operating systems. * Knowledge of ITIL best practices and processes. * Ability to multi-task and prioritize tasks. * Excellent communication and problem-solving skills. * Ability to work independently and as part of more »
background in working in professional services to provide support for their Guildford office. Key Skills Good knowledge of Microsoft applications, particularly Outlook and Teams ITIL knowledge (certification desirable) Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including more »
Stevenage, Hertfordshire, South East, United Kingdom
Verelogic IT Recruitment
Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »