1 to 11 of 11 Permanent ITSM Jobs in the South East with Remote Work Options

business - Be highly proficient across MS Office suite - It would be advantageous if you have experience of supporting a Cloud environment and using Sunrise (ITSM). An AMBCI Certification is preferred as well as experience in creating and maintaining Power BI Reports. We are committed to providing reasonable adjustments or more »

plan for the future. Why You'll Love This Role: Be the first point of contact for technical queries via phone, email, and their ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Work closely with 2nd and 3rd Line teams to deliver timely solutions. Visit more »

to realise the end-to-end solution architecture vision, ensuring implementation follows agreed high-level design and meets acceptance into service requirements for IT service management Convert complex requirements into architecture and design to create blueprints for the relevant solutions using published reference architectures, and where appropriate with guidance from more »

ability to analyse system logs. Strong, process-driven approach. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Familiarity/knowledge of DevOps and Agile methodologies (Nice to have). Experience of using SQL (Queries, Tables etc more »

. This is a key role within the IT Leadership Team and is responsible for leading the Service Desk team to establish strong IT Service Management practises across the organisation. In addition to managing a team of L1-L3 Service Desk Analysts, you will also manage all aspects of IT more »

issues involving 3rd parties. Serve as the initial point of contact for all IT-related issues and queries, including escalations. Pickup work from our ITSM tool. Ensure consistency by following the call handling procedure. Track and monitor issues to ensure timely resolution and keep users informed of progress. Perform basic more »

Full-time Role Type: Permanent Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management systems. The IT service management system employed is a critical 24/7 system and used both internally within CC as well as Customers … skills Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc ) Extensive experience in IT Service Management (ITSM) Experience with Field Service Management (FSM), Security incident Module (SIM) and HR Service Management (HRSD) is desirable Experience of working in a SaaS environment Ability more »

for this role Proven experience as a Service Architect, with a strong background in service design and architecture. Strong knowledge of IT Service Management (ITSM) frameworks such as ITIL. Ability to gather and analyse client requirements, providing innovative and cost-effective solutions. Excellent communication, stakeholder management, and presentation skills. Ability more »

Global Cloud & Data Centre Lead Job Type: Full-time Location: Hertfordshire Salary: Competitive An exciting new opportunity has become available for a leading research-based pharmaceutical organisation with a human healthcare philosophy. As the Global Cloud & Data Centre Lead, you more »

Hours: 37.5 Role Type: Permanent Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management systems. The IT service management system employed is a critical 24/7 system and used both internally within CC as well as Customers … Bonding) and manage deployment of code to ensure consistency across the platforms. Perform Patch testing and maintenance along with monitoring the Performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures. Ability to adapt more »

Role: Sales Executive ITSM Sales Service Desk Sales Location: Reading Hybrid Salary: up to £70,000 base OTE £140,000 Type: Permanent An excellent opportunity has come up with a growing, global company who specialises in business innovation and business change. Do you have a background within Service Management/… with C-level executives operating in large, international blue-chip organisations across all business sectors Experience and Skills required Proven track record of IT Service Management sales and IT Service industry Wealth of existing connections in the industry would be advantageous Successful track record of at least 3 years B2B more »