1 to 25 of 31 Permanent Incident Management Jobs in the South East

malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed … tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals ...

Incident and Resilience Manager (DORA) MUST HAVE PAYMENTS Experience! UK Remote | Permanent Hiring a Incident Manager with strong DORA experience to lead operational resilience, major incident management and recovery planning within a regulated financial services environment. Key experience:* MUST DORA/Operational Resilience * Major Incident Management* Business Continuity & Disaster Recovery* Financial Services/FinTech* ISO 22301/ISO 27001/NIST* Stakeholder & Regulatory Management This role will lead DORA implementation, resilience testing, ICT incident response, third-party risk and enterprise recovery planning across the business. High-impact role with strong visibility ...

join us as a Senior Datix Analyst within our Quality Governance Team. This is a specialist role supporting the Trust's local risk management system, currently DatixWeb. We are looking for someone with direct, practical experience of working with local risk management systems used in NHS or healthcare … Ulysses, InPhase, Radar or similar. This is not a generic data analyst role. Applicants must clearly demonstrate experience of using or administering a safety Incident and risk governance system. Applications that do not clearly evidence relevant system experience are unlikely to be shortlisted. We are looking for someone ...

experienced and driven Technical Product & Platform Manager to lead the development and evolution of our Pathway platform. Working at the intersection of technology, product management, and logistics, you will play a key role in shaping the platform's future direction, managing software delivery, and ensuring that technical solutions align … ensure regular product reviews, testing, and quality assurance Drive continuous improvement of the platform to support growth and customer requirements Software Delivery & Development Management Manage the full software development lifecycle, leading UK and offshore teams to deliver high-quality outcomes Ensure strong engineering standards, minimising technical debt and optimising ...

practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. … requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight. ...

Service & Operations Manager (Charity) | London (Hybrid) | £60,000 – £70,000 Are you an experienced IT operations management professional who takes pride in simultaneously driving service improvement whilst delivering BaU and leading a small technical team, all while engaging confidently with non-IT stakeholders? This could be the role … security functions, ensuring systems are reliable, secure, and fit for purpose Managing major incidents end-to-end: technical coordination, stakeholder communication, and post-incident review Owning supplier and contract management, holding MSPs and third parties to account against SLAs Maintaining and testing BC/DR plans, running tabletop ...

Role The Network Engineer – L3 (UCC) provides advanced operational support, configuration management, and performance optimisation across unified communications platforms for financial services clients. This is a hands-on, client-facing role focused on resolving complex incidents, executing controlled changes, and maintaining high-performing, secure UCC environments. You will play … compliance requirements Maintain and validate configuration baselines across Teams Voice, Direct Routing, and endpoints Monitor and optimise service performance using CQD, analytics, and incident trends Administer UCC platforms including Teams, Exchange Online integration, and collaboration tools Collaborate with Network, EUC, vendors, and service teams to resolve dependencies Support major ...

strategy, with ongoing investment in tooling, threat intelligence, and specialist talent. The security function operates at a mature level, combining Security Operations, threat detection, incident response, and continuous improvement practices to defend against evolving threats. ________________________________________ Role Overview As a Security Monitoring & SIEM Analyst, you will play a key role … cyber threats using SIEM and security tooling. This role combines hands-on SIEM analysis, alert triage, investigation, and detection improvement, alongside exposure to incident response and proactive threat detection activities. You will work across multiple data sources to identify suspicious behaviour, analyse events, and support the organisation's cyber ...

Manager (Banking) The Skills You'll Need: Fluent in Mandarin and English, with working experience in Information Security/Cyber Security/IT Risk Management Your New Salary: Competitive depending on experience Location: Central London Job Status: Permanent, office based Summary: The Information Security Manager is responsible for establishing … effective information security governance framework within the Branch. Ensure information security policies and procedures are properly implemented and periodically reviewed. Information Security Risk Management Identify, assess and monitor information security risks affecting the Branch. Maintain the information security risk register and ensure appropriate mitigation measures are implemented. Provide information ...

/CD pipelines (Azure DevOps, Power Platform, Fabric) Drive Infrastructure as Code and automation (Azure/Terraform/Bicep) Improve release, deployment, and environment management Own monitoring, logging, alerting, and incident response Support secure access and identity (Entra ID) Work with engineering teams to take solutions into live … Hands-on CI/CD with Azure DevOps and/or GitHub Infrastructure as Code experience (Terraform or Bicep) Experience supporting production systems and incident management Understanding of cloud security and governance Strong communication and stakeholder skills This is a fully remote role with an excellent opportunity ...

Duty Technician to support and maintain critical IT services within a complex enterprise environment. This is a hands on, operational role focused on incident resolution, transaction tracing, service stability, and stakeholder collaboration , working closely with internal teams, suppliers, and third party partners. The successful candidate will … solutions. Key Responsibilities Monitor, support, and maintain live services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ...

infrastructure provisioning, application deployment and operational processes Support containerised workloads using Kubernetes and related technologies Improve platform monitoring, observability, alerting and operational dashboards Support incident management, root cause analysis and problem management Work with security teams to address vulnerabilities, compliance requirements and secure-by-design principles Contribute ...

issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring … processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using ...

issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring … processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using ...

Review, design, and continuously improve security controls in a complex, evolving technical environment Contribute to the development and delivery of RBAC, IAM, and Access Management services Produce regular security and service reports for senior stakeholders Deliver security awareness and briefing sessions for users, stakeholders, and visitors (including onboarding briefings … discipline Required Experience & Skills 3+ years' experience in a SOC or closely related cyber security role Strong working knowledge of: SIEM platforms Security Incident Management Cloud environments Networking fundamentals Threat intelligence and threat hunting Information security principles Phishing, ransomware, and modern attack vectors Identity & Access Management ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

Line, Technical support, Customer support, Logfiles, Scripting, PowerShell, Bash, Python, Azure, API's, SQL, ITSM (Halo, Jira, ServiceNow), Problem Solving, Incident Management, Service Delivery, Customer Focussed Great new permanent opportunity for a Tech Support Specialist to join our client. Based in SE England, the role is home-based ...

Infrastructure as Code (Terraform, CloudFormation, Ansible, etc.). Scripting skills (Python, PowerShell, Bash). Database experience (SQL Server, Oracle, or MySQL). Strong troubleshooting, incident management, and RCA capabilities. Desirable Skills Docker and Kubernetes. Jenkins, Bamboo, CircleCI, or similar tools. Networking knowledge (DNS, SSL, Load Balancing). ...

services, ensuring security, compliance, reliability and operational readiness. Establish the infrastructure, tooling and automated pipelines needed for efficient development, testing, deployment, monitoring and lifecycle management of AI models and agents. Deliver secure APIs, data pipelines and connectors so AI solutions integrate effectively with enterprise systems and business processes. Implement … monitoring, incident management and continuous optimisation to ensure dependable, cost-efficient AI services in production. Additional duties: Provide architectural leadership, uphold engineering and security standards, and mentor engineers to grow internal capability. Work closely with AI Adoption, AI Platform & Capability Development, Governance and business teams to move solutions ...

plants, messaging layers) • Troubleshooting latency, connectivity, entitlement, and data quality issues • Working directly with front-office users, market data teams, and infrastructure engineering • Leading incident response and managing high-priority escalations • Analysing usage patterns and advising clients on capacity, performance, and architecture • Collaborating with product and engineering teams … networking concepts, multicast, entitlements, and low-latency environments • Ability to communicate clearly with both technical and non-technical stakeholders • A calm, structured approach to incident management and problem solving • Confidence operating in high-pressure, front-office-aligned environments Why Join Us • Work with cutting-edge market data technology ...

Linux troubleshooting, this will suit you well. You’ll be responsible for: 2nd Line Support across Windows, M365, Intune and AD Linux troubleshooting (Ubuntu) Incident management and escalations Supporting small desktop and infrastructure projects Working closely with a demanding, technical user base Contributing to a positive, proactive team ...

through: On-the-job training in payment systems, gateway technologies, and APIs Mentorship from experienced team members and SMEs Increasing ownership of technical issues, incident management, and customer integrations Opportunities to contribute to process improvements and technical projects If this exciting technical support role is of interest, then ...

facilities, and critical infrastructure to ensure high availability and operational resilience. Administered and supported Active Directory, Remote Desktop Services (RDS), Azure AD, and identity management solutions, including MFA and federation technologies. Developed and maintained PowerShell automation scripts for provisioning, configuration management, reporting, and operational efficiency. Supported Windows Server … VMware, and Hyper-V environments, ensuring stable and secure infrastructure services. Managed enterprise patching and endpoint management using MECM/SCCM, Intune, and WSUS. Administered cloud access and identity platforms, maintaining secure authentication and access controls across hybrid environments. Coordinated with internal teams, third-party suppliers, and stakeholders ...

Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Please apply ...

Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Senior Network Analyst ...