IT infrastructure and application systems are adequately protected. Escalate unresolved security exposures, misuse of resources, or non-compliance situations to management. Ensure that Change Management processes include a security review, particularly signing off on all firewall rule set and networking changes to maintain network security integrity. Support the information … security team in daily activities including security monitoring, incidentmanagement, and participating in a future 24x7 support rota. Mentor junior security team members. Key skills of the Cyber Security Engineer: Proven experience in security and risk assessment consultancy. Strong working knowledge of Azure security technologies with hands-on more »
Our immediate requirement is for an experienced AV Technical Incident Manager to be a key part of our team, taking full responsibility for personally overseeing all P1 incidents and ticket escalation through to resolution. This is an exciting opportunity for an exceptional, experienced Technical Incident Manager to join … if they have been unresolved for a prolonged amount of time, fallen out of SLA, or subject to requested escalation by the customer or management -Responsible for the trigger of the P1 workflow -To provide accurate and concise client communications with regards to ticket updates and management including … specific reporting to Service Account Managers and Service Delivery Managers -Ensuring the Incidentmanagement system is kept up to date throughout the lifecycle of a P1 ticket. -Agree timelines and provide regular updates on a case by case basis to both internal and external points of contact. -Ensuring more »
Eastleigh, Hampshire, United Kingdom Hybrid / WFH Options
Ageas Insurance Ltd
business. Here are some of the main responsibilities of the IT Risk Analyst role: To support first line owners in the appropriate identification, prioritisation, management and reporting of IT Risks and Controls. To be a designated point of contact for IT Risk Management for the quarterly control evaluation. … strong ability to analyse and interpret complex data. Able to tailor messaging to a variety of audiences with varying levels of technical or risk management knowledge, as well as good negotiation and relationship building skills to be able to coordinate activity across multiple teams. Proactive and able to work … on own initiative. Familiarity with the working practices and operations of an IT environment. An understanding of risk management processes, including risk identification and assessment, risk mitigations, and risk incident management. At Ageas we offer a wide range of benefits to support you and your family inside and more »
IT infrastructure and application systems are adequately protected. · Escalate unresolved security exposures, misuse of resources, or non-compliance situations to management. · Ensure that Change Management processes include a security review and in particular sign off all Firewall rule set and networking changes to ensure the integrity of the clients … network security is maintained. · Support the information security team in day to day activities including security monitoring, incidentmanagement activities, and a future 24x7 support rota. · Provide mentoring to junior security team members. more »
IT infrastructure and application systems are adequately protected. · Escalate unresolved security exposures, misuse of resources, or non-compliance situations to management. · Ensure that Change Management processes include a security review and in particular sign off all Firewall rule set and networking changes to ensure the integrity of the clients … network security is maintained. · Support the information security team in day to day activities including security monitoring, incidentmanagement activities, and a future 24x7 support rota. · Provide mentoring to junior security team members. more »
1st/2nd line support, IncidentManagement, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/… 2nd service desk professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITIL certification is expected alongside a good understanding of Service Management generally. Experience in a man management role is an essential more »