Service & Operations Manager
- Hiring Organisation
- Nextech
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £60,000 per annum
Drive accountability, ownership and high performance across the service function.* Implement structured preventative maintenance programmes.* Monitor and continuously improve customer satisfaction levels. Stock & Asset Management * Take ownership of stock and asset management across warehouse, engineers and client sites.* Conduct structured monthly stock takes and maintain accurate stock valuation. … identify anomalies.* Improve cost efficiency and purchasing discipline.* Maintain clear approval processes and procurement audit trails. Systems & Performance Reporting * Maintain operational control of service management systems and ERP platforms.* Produce structured weekly and monthly operational reports.* Analyse service profitability by client, device type and engineer.* Identify inefficiencies and implement ...