1 to 25 of 47 Permanent Knowledge Management Jobs in the South East

opportunity for an experienced lawyer to move into a senior Knowledge & Innovation role at a leading international law firm. The position combines knowledge management, legal technology, training and thought leadership, with significant influence over how legal services are delivered across the business. Client Details Our client … insurance and advisory work. With a substantial global footprint and continued investment in technology and innovation, the firm is focused on improving how legal knowledge is captured, shared and delivered to both lawyers and clients. The Knowledge function sits at the centre of the firm's strategy, working ...

working on the technologies that will shape tomorrow, not just today. Roke Built on a 70-year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. … Science & Technology (S&T) function within Roke Global Services is being established to provide a coherent coordination layer across innovation, strategy, road mapping and knowledge management. The function balances client demand, technology push and operational priorities to shape direction, accelerate innovation pull-through, maximise reuse of knowledge ...

proactive leader with a passion for technology and delivering exceptional support, we’d love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback … deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora’s SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end-user tech ...

opportunity for an experienced real estate lawyer to move into a highly strategic knowledge, innovation and legal technology role within a leading UK law firm. The position combines traditional knowledge leadership with responsibility for a major document automation and technology-enabled service delivery project. Client Details Our client … recognised for its collaborative culture, innovative mindset and investment in technology-enabled legal services. Its Real Estate team advises across commercial property, investment, asset management, corporate real estate support, development, construction and real estate disputes. The practice has a clear growth strategy and is investing heavily in innovation ...

currently working with a leading global law firm to recruit a Knowledge Management Specialist to join their London office on a 6-month fixed-term contract basis, with the possibility of extension. This is an excellent opportunity for an experienced Knowledge Management/Research Paralegal, Analyst … Specialist, to take on a varied role supporting the development and management of legal technical knowledge. The successful applicant will play a key role in maintaining and developing knowledge resources, supporting KM projects, and preparing technical guidance. Key responsibilities will include: Managing data-related elements of KM projects ...

govern enterprise ontologies, business vocabularies and global identifiers to ensure consistent representation and traceability of data across Patient Solutions. Design and implement scalable metadata management capabilities that improve data quality, lineage, interoperability and discoverability across structured and unstructured data. Drive the adoption of AI-enabled approaches to metadata generation … curation and knowledge management. Partner with data owners and scientific teams to embed data standards and governance at the point of data creation. Define scalable conceptual and logical data models that support research, scientific and business use cases. Design and deliver reusable domain data products supporting strategic programmes ...

DDSAI, the role will ensure that scientific data is created and managed according to FAIR principles—Findable, Accessible, Interoperable and Reusable—and that laboratory, knowledge, analytics, data science and decision-support capabilities connect end to end. In a business-partnering capacity, this leader will work with scientific, clinical, translational … translate scientific needs into scalable, reusable and measurable technology, data and AI capabilities. Be accountable for reliable day-to-day operation and lifecycle management of in-scope platforms, partnering with suppliers and Technology Services to meet service levels, manage change, remediate risk, and keep platforms secure and supported. Lead ...

modern fintech providers. Role Description The Operational Excellence & Procedures Lead is responsible for driving continuous improvement across Operations, ensuring that operational processes, procedures, knowledge management and supporting technologies evolve in line with the Bank's growth strategy. Sitting within the Operations – Financial Crime and Customer Experience function, this … Operations, Product, Technology, Risk and Change, ensuring operational processes remain efficient, scalable, customer focused and well governed. The role goes beyond traditional business procedure management by including the adoption of AI-enabled solutions across Operations. The successful candidate will identify opportunities to automate manual activities, improve colleague productivity, enhance ...

opportunity has arisen for an Expertise Lawyer to join a well-established finance knowledge team supporting a broad range of lending and finance practices. Working closely with senior lawyers and practice leadership, you will help drive knowledge strategy, legal innovation, training, know-how development and the adoption … borrowers, private equity sponsors, investment funds and corporate clients on complex domestic and cross-border financing transactions. The firm has made significant investment in knowledge management, legal technology and AI, with its expertise function playing a central role in supporting lawyers, driving innovation and delivering best practice across ...

test plans, recording results, risks and defects clearly. Identify opportunities to improve or automate processes under engineering guidance. Contribute to incident, problem, change and knowledge management activities. Produce clear technical procedures, investigation records and support guidance. Collaborate with IT teams, suppliers and colleagues to understand requirements and communicate … findings. Develop your technical capability through practical work, learning and knowledge sharing. Essential requirements Experience in an IT support, operations, service management, endpoint or digital workplace environment. A relevant IT qualification or equivalent practical experience. Working knowledge of endpoint devices, operating systems, collaboration tools or productivity technology ...

IR35, 6 Month Contract, London (Hybrid) Well-established, fast-growing real estate client is looking for a Freshservice Consultant to take their Enterprise Service Management platform to the next level. The platform supports Technology, Facilities, Finance, HR and Operations, so you'll be shaping how the whole business gets … service catalogues and permissions Building automations that cut out manual effort Supporting integrations with Salesforce, Microsoft Teams and Azure AD Creating dashboards and service management reporting Driving self-service, knowledge management and Freddy AI Working with stakeholders to deliver a roadmap of improvements What you'll need ...

forefront of AI, innovation and legal technology. An elite international law firm is seeking a Legal Technology & AI Attorney to join its Knowledge Management & AI function, supporting a leading International Disputes practice. This position sits at the intersection of legal expertise, technology and innovation and is ideal … passionate about the future of legal services and how AI can transform the way lawyers work. The Opportunity Working closely with lawyers, knowledge professionals and technology teams, you will help shape and drive the adoption of AI and emerging technologies across the International Disputes group. This is a highly ...

subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining … single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded. Monitor ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service delivery … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Ride the AI Knowledge RevolutionThe enterprise world just woke up: trusted knowledge isn't a nice-to-have—it's the fuel AI runs on. At eGain ...

Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. Find out more about the daily tasks, overall responsibilities … this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem. \ \\ \\ Community Strategy \\\ Customer Education & Content \\\ Knowledge Management \\\ Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing \\\\ \\ Experience building and managing B2B customer communities, education programmes and knowledge ...

spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem. Key responsibilities: Community Strategy Customer Education & Content Knowledge Management Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing Must have: Experience building and managing B2B customer communities, education programmes ...

spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … will be responsible for defining, scaling and maintaining Soldo s digital B2B customer community strategy and ecosystem. Key responsibilities: Community Strategy Customer Education & Content Knowledge Management Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing Must have: Experience building and managing B2B customer communities, education programmes ...

experienced IT Service Manager - User Experience & Software Assets to join their Technology team. This is an excellent opportunity for an experienced IT Service Management or Software Asset Management professional to take ownership of the organisation's software, licensing and related services , ensuring they remain secure, compliant, cost-effective … vendor relationships, while identifying opportunities to rationalise software, reduce costs, improve compliance and minimise security risks . Although there are no direct line-management responsibilities, you will use your leadership, coaching and influencing skills to support colleagues and external partners and drive continuous improvement. Key Responsibilities Manage software assets ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ...

Reference: 1426The Business Group Knowledge Lawyer (BGKL) is a senior lawyer role which will report directly to the Business Group Head (BGH) for our Real Estate Business Group which encompasses our core real estate teams, residential development and planning. In this role you will work strategically with … tools that are applicable to the Real Estate Business Group. What does the role include? You will be part of a team of two knowledge lawyers and a knowledge paralegal who will work with the BGH and the various teams across the business group to drive a culture ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead incident management and service request processes, ensuring timely resolution and escalation where appropriate. Maintain and promote an effective knowledge management framework to support service ...

organisations. In this realm, managed services play a pivotal role by providing enterprise customers with end-to-end IT support, including network and connectivity management, cloud and hosting solutions, cybersecurity, unified communications, and continuous IT support. These services ensure robust infrastructure management, proactive monitoring, and quick resolution … issues, thereby enhancing operational efficiency and minimising downtime. Managed services for enterprises also encompass strategic IT consulting, seamless systems integration, and compliance management, ensuring that the organisation's IT landscape is secure, scalable, and aligned with business objectives. By leveraging managed services, enterprises can optimise their IT investments, drive ...

Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning Marketing, Sales, Service, Customer Data Management (CDM), Incentive Compensation, and CX Analytics. You will facilitate business and technical discovery workshops, translate business requirements into scalable solution architectures, conduct … architectures across Marketing, Sales, Service, CDM, and CX Analytics. Design and guide implementation of Oracle Marketing Cloud/Eloqua capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third ...

transition governance and delivery excellence, including internal and customer governance reviews, documentation standards, stage-gate controls, and seamless handover to account, contract, and service management teams. Manage escalations and drive resolution, serving as the primary contact for customer and internal issues, identifying root causes, and continuously improving transition methodologies … activities while providing data-driven updates and recommendations to senior leadership. Team Leadership & Capability Build, lead, and develop a high-performing transition and project management team, overseeing hiring, onboarding, coaching, performance reviews, career development, and employee retention while creating an environment where individuals can thrive. Champion an AI-native ...