18 of 18 Permanent Knowledge Management Jobs in the South East

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hottest areas in technology while developing enterprise sales skills that will define your career. What You'll Do Master eGain's AI knowledge management platform and become a trusted advisor on how AI transforms enterprise operations Identify and engage with enterprise prospects through strategic outreach Qualify leads ...

customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service … team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced ...

validation of chipsets by verifying functional and performance metrics Execute, develop, and plan system tests, contributing to the evolution of product quality Support test management tools and continuous integration methodologies Compile regular test execution summary reports with metrics Job Requirements: Batchelor's or Master's Degree in Electronic … testing Proficiency in planning, estimating, and developing system tests Familiarity with DevOps, Jenkins, Docker containers, and automation test frameworks Experience with test management software Knowledge of defect tracking and knowledge management software (Atlassian JIRA and Confluence preferred) Understanding of testing methodologies Proficiency in operating RF test ...

spend and security of supply. Own commercial negotiations, contracts, KPIs, and SLAs across your categories. Maximise the use of eProcurement tools to ensure governance, knowledge management, and continuous improvement. Establish and manage governance, risk, escalation, reporting, and benefits realisation. Champion procurement policies and compliance across the business. Lead … Strategic and commercial mindset with innovative approaches to cost and value management. Confident negotiator with strong numeracy and analytical skills. Demonstrated success in category management, supplier management, and supply chain optimisation within large, multi-site organisations. Experienced people leader with the ability to manage competing priorities and deliver ...

right foundations Implement a data platform such as Microsoft Fabric as the firm’s single source of truth Lead initial programmes including new knowledge management and records management systems Influence senior stakeholders across multiple regions and build firm-wide understanding of the value of data Work closely ...

internal sales, delivery, and partner teams, including ServiceNow leadership. Required Experience Strong ServiceNow platform expertise across ITSM, ITOM, HRSD, CSM, Employee Service Centre, Case & Knowledge Management, and Performance Analytics. Experience designing ServiceNow solutions for HR, IT, and customer experience use cases. Hands-on knowledge of integrations, data … migration, scripting, and workflow automation. Proven consulting and stakeholder management skills, including CXO-level engagement. Experience supporting change management and user adoption initiatives. Commercial awareness with exposure to pre-sales and client demonstrations. Security Clearance Eligibility for Security Check (SC) clearance is required. Continuous UK residency ...

availability, performance, backup, and disaster recovery readiness Establish infrastructure standards, documentation, and operational best practice Deploy AI-enabled IT automation for monitoring, support, and knowledge management Partner with internal AI teams to support secure and efficient AI workloads Security & Compliance Own the end-to-end cybersecurity posture across … multi-year IT and AI infrastructure roadmap Evaluate emerging technologies relevant to biotech, R&D, and computational science Define IT governance and risk management aligned to regulatory needs Own IT budget, licensing, and vendor relationships Partner with R&D leadership on capacity planning and infrastructure strategy Drive enterprise adoption ...

partner with IT Operations leadership and SDMs to spot what’s coming next and shape forward-thinking strategies—whether that’s smarter automation, stronger knowledge management or practical “shift left” initiatives that help colleagues help themselves. You’ll take ownership of the story our data tells. That means … KPIs, commercially aware when it comes to third-party contracts, and confident communicating with different audiences. You think strategically, act pragmatically, and use service management tools and data analysis to guide decisions. Above all, you’re detail-oriented, proactive and focused on outcomes. If you’re ready to lead ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

politically-charged meetings with stakeholders. Leads with a customer- and partner-centric approach. Takes leadership of initiatives that support the broader organization (training, knowledge management, ops, recruiting, etc.) Helps set up tools, programs, and resources to facilitate successful completion of initiatives. Actively aims for alignment and collaborative ways ...

point for complex Business Central issues, the Support Lead will also engage with stakeholders, mentor the team, and drive efficiency through reporting, documentation, and knowledge management. Business Central Support Lead Key Responsibilities: Lead, mentor, and guide support team members, identifying training needs and creating development plans aligned to business … cause analysis to prevent recurrence of major or recurring incidents Oversee accurate documentation of incident details, troubleshooting steps, and resolutions Maintain and update the knowledge base to support consistent and efficient issue resolution Ensure training and reference materials are current and accessible to the support team Establish, monitor ...