1 to 5 of 5 Permanent Knowledge Management Jobs in the South East

minimum of 2 days a week in the office is required 👋 Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers … high quality operational and technical application and systems support to Intersoft customers and internal business functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business … be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where required with more »

They're looking for a Technical Lead to serve as the primary technical authority and expert within the development team, providing guidance, direction, resource management, and support to ensure the successful delivery of high-quality software solutions. This role is responsible for technical decision-making, architecture design, coding, code … and guidelines to ensure consistency, readability, and maintainability of code. Conduct code reviews and provide constructive feedback to team members, promoting code quality and knowledge sharing. Implement tools and processes for code quality monitoring, automated testing, and continuous integration to maintain a high level of code quality. Actively contribute … technical and non-technical stakeholders, fostering a shared understanding and facilitating decision-making. Foster a collaborative and supportive environment within the development team, promoting knowledge sharing, learning, and innovation. Technical Mentorship and Coaching: Provide mentorship and coaching to mid and junior developers, helping them develop their technical skills, problem more »

legacy of national security for decades to come. So come and join us. We are recruiting for a Configuration Manager to deliver a configuration management service in accordance with Configuration Management Plans (CMP) that supports AWE, delivering Licence Condition (LC) 22 compliance. Location - Reading area Salary from … deliver team & personal objectives safely & securely to meet our operational plans. Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing AWE CM strategy across AWE. Quorate membership of Change Boards (CB). Drive quality into Change Request submissions. Assess the … security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Management more »

as the primary point of contact for data-related matters and collaborate closely with business partners. Supervise key areas such as data strategy, governance, knowledge management, quality assurance, and architecture. Lead the implementation of the organization's data strategy. Establish a robust framework for data, including policy development … of various data components, including reference and master data, data modelling and architecture, data quality, metadata, standardization of data, data linking, data sharing, and knowledge and information management. Promote the importance of data design, quality assurance, and control across the organization. Ensure that data meets user requirements, complies with … relevant laws, follows best practices and standards, and is effectively measured. Requirements: Expertise in all aspects of enterprise data management, including Data Governance, Quality, Modelling, Security, and Knowledge Management. Experience in enhancing data quality and facilitating interoperability within organizations. Ability to establish a comprehensive data life cycle and more »

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »