and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role … has linemanagement responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. Service Centre Team Lead - What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting More ❯
Head of IT Head of Information Technology/Head of Information Systems – IT Strategy, Technology Leadership, LineManagement, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k – £110k +Bonus +Benefits (Negotiable of experience). … organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with busine strategy and drive digital transformation initiatives. The successful candidate … and budgets. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and More ❯
an enthusiastic, confident and efficient Legal Services Manager join our Legal Services Department. This role provides comprehensive support to the Head of Legal Services in the day to day management of all Legal aspects within the organisation. The role involves working closely with staff within the Trust, and also with external organisations such as Solicitors, Coroner's office staff … are undertaken thoroughly is an important aspect of the role. Working within agreed timeframes crucial for this role. Assisting the Head of Legal Services in the provision of the management of reports regarding issues arising from claims is also part of the role. If you think that you are a good match to the description above please complete the … Legal Services Department. To be responsible for managing a caseload of inquests, police requests, Employer's Liability and Public Liability claims and clinical negligence claims. To lead on claims management within the Legal Services portfolio. To provide specialist advice and guidance on all aspects of the inquest process, claims and Healthcare law. This will be based on knowledge and More ❯
working relationships with stakeholders, maintain project documentation to a high standard, raise awareness of risks, and support reporting to the NQCC senior leadership team. Key Responsibilities: Day-to-day management of some of our quantum computing-related projects and the delivery of R&D or technical outputs, ensuring that all agreed milestones meet stakeholders expectations Developing, managing, and maintaining … including project sponsor, technical leads and external stakeholders. Coordinating project teams, to ensure deliverables are completed on time, within budget and meet quality requirements. Understanding and implementing NQCCs Project Management Process for all assigned projects. Maintaining project documentation to a high standard including project management plan, risk registers, communication plan, lessons learned. Managing project assigned budget. Generating project … the following criteria: Essential (Please note the below criteria will be assessed at Shortlisting or Interview stage as indicated) STEM Degree or acquired experience. (S) Excellent understanding of project management methodologies, tools and techniques, in Computing, Science, Technology or Engineering. (S&I) Experience and/or qualifications in project related disciplines e.g. project management, risk management, quality More ❯
of everything we do, and we can’t wait to get started on what’s next. SUMMARY As a Delivery Lead at WongDoody, you will be responsible for the management of complex, end-to-end, full life-cycle client projects, from inception and requirements definition through to delivery. Contributing to WongDoody's values, you will be excited about being … Deliver projects across multiple platforms via third parties. Ensure all projects adhere to the Life of a Deal (L.O.A.D.) processes. Effectively resource your project to completion. Budget and financial management: Work with leads to accurately compile an estimate for an agreed scope of work. Structure an estimate according to the most appropriate model (e.g. fixed price, capped time and … of all documentation and deliverables within the project. Ensure compliance levels of 95% or above for timesheets and author status reports for the project on time each week. Stakeholder management: Able to successfully manage multiple suppliers, partners and client/s to ensure the best outcome for both clients and WongDoody. Keep stakeholders informed of project progress at all More ❯
of everything we do, and we can’t wait to get started on what’s next. SUMMARY As a Delivery Lead at WongDoody, you will be responsible for the management of complex, end-to-end, full life-cycle client projects, from inception and requirements definition through to delivery. Contributing to WongDoody's values, you will be excited about being … Deliver projects across multiple platforms via third parties. Ensure all projects adhere to the Life of a Deal (L.O.A.D.) processes. Effectively resource your project to completion. Budget and financial management: Work with leads to accurately compile an estimate for an agreed scope of work. Structure an estimate according to the most appropriate model (e.g. fixed price, capped time and … of all documentation and deliverables within the project. Ensure compliance levels of 95% or above for timesheets and author status reports for the project on time each week. Stakeholder management: Able to successfully manage multiple suppliers, partners and client/s to ensure the best outcome for both clients and WongDoody. Keep stakeholders informed of project progress at all More ❯
london (city of london), south east england, united kingdom
WongDoody
of everything we do, and we can’t wait to get started on what’s next. SUMMARY As a Delivery Lead at WongDoody, you will be responsible for the management of complex, end-to-end, full life-cycle client projects, from inception and requirements definition through to delivery. Contributing to WongDoody's values, you will be excited about being … Deliver projects across multiple platforms via third parties. Ensure all projects adhere to the Life of a Deal (L.O.A.D.) processes. Effectively resource your project to completion. Budget and financial management: Work with leads to accurately compile an estimate for an agreed scope of work. Structure an estimate according to the most appropriate model (e.g. fixed price, capped time and … of all documentation and deliverables within the project. Ensure compliance levels of 95% or above for timesheets and author status reports for the project on time each week. Stakeholder management: Able to successfully manage multiple suppliers, partners and client/s to ensure the best outcome for both clients and WongDoody. Keep stakeholders informed of project progress at all More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Trinity Estates
Leader position at Trinity Estates Location Hybrid/Hemel Hempstead Working Hours 0900 - 1710 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located … our team is a diverse group of individuals representing all ages, cultures, and backgrounds. The team is supportive and nurturing and we value each others qualities. The customer support management team provide strong and structured leadership and support as well as on the job training. If you share our passion for people and outstanding customer service, and have experience … to detail Delivery of coaching and feedback sessions Demonstrable intermediate levels of IT skills and personal organisation Ability to work independently as well as part of a group Proven linemanagement capabilities An ability to liaise with a range of people. The following skills would prove advantageous: Knowledge of the residential property management sector Advanced knowledge of More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
The Open University UK
systems analysis, specification design, business process modelling and improvement, systems configuration, and documentation support as appropriate (detailed requirements for projects/gap analysis as examples) Supervising analysts in a linemanagement capacity including providing coaching, guidance & motivation to the team and advising management of training and recruitment requirements Monitoring and recommending evidence-based improvements to standards and …/maintain reports within Azure DevOps for KPI reporting to Digital Services Leadership Liaise, manage and work in collaboration our Tech Partner NTT Data for the day-to-day management of operations across the ERP Product Team Support the ERP analyst team's regular monitoring and incident resolution for the staff and student data SAP integration processes About You … in working in an Agile/Scrum/Project environment, alongside overseeing business as usual activity Experience of coaching and build confidence in members of the team in a linemanagement capacity Operational, transformational, and integration knowledge and experience of SAP systems and standards (SuccessFactors, S/4 Hana/S/4 Hana Business Warehouse, Ariba, Concur More ❯
Lead: Lead the Modern Workplace portfolio, including multiple programmes and initiatives, ensuring delivery against agreed outcomes, budget, and timelines. Oversee project managers and PMO resources, providing leadership, mentoring, and linemanagement where required. Drive technical strategy and optimisation, including licence rationalisation, legacy estate transformation, and fit-for-purpose design solutions. Lead the introduction and adoption of AI technologies … EUC, VMware, and SaaS solutions. Proven experience introducing and landing AI solutions within a business context. Strong architectural perspective, capable of challenging legacy systems and driving optimisation. Excellent stakeholder management and communication skills, with credibility and gravitas at senior levels. Track record of programme delivery in regulated or risk-averse environments, ideally with cyber and compliance considerations. Skilled in … risk management, planning, tracking, and reporting across portfolios and programmes. Strong leadership experience, including coaching, mentoring, and linemanagement of project managers. Passport holder and willingness to undertake international travel Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We'll More ❯
a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct linemanagement responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times … deliver high-impact, multi-jurisdictional, complex, transformational projects and Technology workstreams in a fast-paced and virtual environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework. Own the delivery roadmap and ensure timely, high-quality execution of technology projects and programs. Define and implement best practices, frameworks, and standards for … and other tools aligns. Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes. Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility. Lead regular delivery reviews, retrospectives, and performance assessments. Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry. Stay up More ❯
and scale real-time data capabilities within a fast-moving digital organization. This is a senior-level, hands-on role with both technical ownership and leadership responsibilities , including the linemanagement of engineers. You’ll architect and deliver scalable data infrastructure and pipelines, enabling real-time analytics and decision-making across the business. Working closely with engineering, product … data engineering— Google Cloud Platform (GCP) experience is strongly preferred and highly valued Familiarity with BigQuery , Pub/Sub , Dataflow , and other GCP-native tools is a major advantage Linemanagement or formal leadership experience—comfortable managing engineers and fostering team growth Excellent communication and collaboration skills, with a proactive, team-first attitude Comfortable working in a fast More ❯
london (city of london), south east england, united kingdom
Retelligence
and scale real-time data capabilities within a fast-moving digital organization. This is a senior-level, hands-on role with both technical ownership and leadership responsibilities , including the linemanagement of engineers. You’ll architect and deliver scalable data infrastructure and pipelines, enabling real-time analytics and decision-making across the business. Working closely with engineering, product … data engineering— Google Cloud Platform (GCP) experience is strongly preferred and highly valued Familiarity with BigQuery , Pub/Sub , Dataflow , and other GCP-native tools is a major advantage Linemanagement or formal leadership experience—comfortable managing engineers and fostering team growth Excellent communication and collaboration skills, with a proactive, team-first attitude Comfortable working in a fast More ❯
and scale real-time data capabilities within a fast-moving digital organization. This is a senior-level, hands-on role with both technical ownership and leadership responsibilities , including the linemanagement of engineers. You’ll architect and deliver scalable data infrastructure and pipelines, enabling real-time analytics and decision-making across the business. Working closely with engineering, product … data engineering— Google Cloud Platform (GCP) experience is strongly preferred and highly valued Familiarity with BigQuery , Pub/Sub , Dataflow , and other GCP-native tools is a major advantage Linemanagement or formal leadership experience—comfortable managing engineers and fostering team growth Excellent communication and collaboration skills, with a proactive, team-first attitude Comfortable working in a fast More ❯
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
Technical Futures
should bring: A solid academic background. Extensive hands-on experience with embedded software development in C/C++. Knowledge of Bare metal and RTOS environments. Experience with DSP. Proven linemanagement experience of small teams (around 3-7 people). A strong understanding of electronics and how embedded software sits at the interface between electronics and software. A … delivery pressures as gained from experience working within a Consultancy environment. In this role the successful Lead Embedded Software Engineer will primarily contribute directly to engineering work; will provide linemanagement and support project planning as well as helping to shape software processes and the technology roadmap. Projects will span a wide range of applications from embedded systems More ❯
insight. You’ll act as the bridge between performance planning and measurement, guiding client teams to make smarter, more effective media decisions rooted in data. This isn’t a linemanagement role, but it is influential. You’ll work across multiple senior stakeholders (agency and client side), helping shape the digital proposition, define ways of working, and drive … facing conversations around data, measurement and martech Has hands-on knowledge of performance platforms, analytics tools and measurement techniques Knows how to influence, upskill, and align teams without direct linemanagement Thrives in a fast-paced, collaborative environment If you’re passionate about digital, know how to link data to strategy, and want to make a meaningful impact More ❯
london (city of london), south east england, united kingdom
Silverdrum
insight. You’ll act as the bridge between performance planning and measurement, guiding client teams to make smarter, more effective media decisions rooted in data. This isn’t a linemanagement role, but it is influential. You’ll work across multiple senior stakeholders (agency and client side), helping shape the digital proposition, define ways of working, and drive … facing conversations around data, measurement and martech Has hands-on knowledge of performance platforms, analytics tools and measurement techniques Knows how to influence, upskill, and align teams without direct linemanagement Thrives in a fast-paced, collaborative environment If you’re passionate about digital, know how to link data to strategy, and want to make a meaningful impact More ❯
insight. You’ll act as the bridge between performance planning and measurement, guiding client teams to make smarter, more effective media decisions rooted in data. This isn’t a linemanagement role, but it is influential. You’ll work across multiple senior stakeholders (agency and client side), helping shape the digital proposition, define ways of working, and drive … facing conversations around data, measurement and martech Has hands-on knowledge of performance platforms, analytics tools and measurement techniques Knows how to influence, upskill, and align teams without direct linemanagement Thrives in a fast-paced, collaborative environment If you’re passionate about digital, know how to link data to strategy, and want to make a meaningful impact More ❯
expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client deliverables … and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs … produced in a timely manner in line with client agreements) Influencing and facilitating decisions; communicating at all levels to obtain 'buy-in' from both the business and technical organisations for delivery Identifying roadblocks before they occur and unblocking/turning them into opportunities Always questioning the 'why, what, when' and 'so what' – adding additional value to a client deliverable More ❯
Operations Director - Oxford - Reference - Welbeck Centre We are seeking a highly motivated and experienced Operations Director to provide overall leadership and management to the non-clinical functions within the centre. This position will oversee all non-clinical teams, including administration, facilities, and supplies, across our private patient day-case centre, contributing to the ongoing development of our patient care. … The role involves directing operational activities in line with Welbeck's business objectives and participating in senior management functions. The Operations Director reports to the Centre Director and is supported by the Welbeck Group's Capital Projects, Procurement, IT, and Finance Teams, as well as colleagues across regional centres. Location: Oxford Full Time Job Responsibilities You will work … teams responsive to service demands Maintain visible leadership and facilitate communication across departments Workforce Leadership and Development Attract, develop, and retain high-performing teams fostering a positive culture Provide linemanagement, coaching, and support HR procedures Ensure mandatory and guest experience training is up to date Performance Management and Governance Ensure departmental KPIs and service levels are More ❯
Cosham, Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Gregory Martin International Limited
an experienced a highly motivated customer facing Principal Project Manager with a strong background within the Defence sector, they require candidates from a technical consultancy background with strong bid management experience. You will have strong communication and interpersonal skills and some linemanagement experience. The Principal Project Manager will play a pivotal role in delivering end-to … end project and programme management services to their clients. You will work closely with stakeholders; project teams and Account leads to ensure successful delivery of projects and initiatives that align with business objectives. The other key element of the role will be leading bid delivery and the supporting management process. Qualification/Experience required for role of Principal … Consultant P3MO: Candidates will require expertise in some or all of the following areas: APM or equivalent project management qualifications with substantial knowledge of agile project management. Be educated to degree level and/or have equivalent relevant experience. A technically astute, highly experienced Programme/Project Manager who has significant demonstratable experience operating in a range of project More ❯
Cosham, Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Gregory Martin International Limited
benefits Location - Portsmouth, Hybrid role Our client is looking for an experienced a highly motivated customer facing Deputy Capability Lead who can think strategically and has a strong project management background. Excellent prospects for the right candidate to move across into the Capability Managers role. Candidates must have a strong background within the Defence sector. They require candidates from … a technical consultancy background with strong bid management experience. You will have strong communication and interpersonal skills, and linemanagement experience. You will be looking after both external and internal project managers. Our client is a rapidly expanding growing technical consultancy, renowned for their reputation and their keen ability to understand and meet customer requirements effectively. Their … to P3M. they operate across multiple sectors including defence, nuclear and space. The Deputy Capability Lead will play a pivotal role in delivering end-to-end project and programme management services to their clients. You will work closely with the Capability Lead, stakeholders, project teams and Account leads to ensure successful delivery of projects and initiatives that align with More ❯
london, south east england, united kingdom Hybrid / WFH Options
Northrop Grumman UK
what’s your possible? Salary: £55,000 - £70,000 Opportunity: This is more than just a job; it’s a mission. The Senior Project Manager is responsible for the management of all aspects of allocated projects and will be supported by the Team Leads, Engineering Delivery Manager and/or Chief Engineer in the respective projects. This role is … dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and linemanagement Support the Programme/Account Manager to manage project relationships, including partners, suppliers, and beneficiaries, in line with agreements … supplier code of conduct and best practice stakeholder management and contract management. These relationships will be managed through effective collaboration across the stakeholder community to ensure delivery objectives are meet. Support the Business Development function in pursing and capturing new opportunities through to award of the associated contract. To launch, organise, plan, document and effectively manage the execution and More ❯
london (new malden), south east england, united kingdom Hybrid / WFH Options
Northrop Grumman UK
what’s your possible? Salary: £55,000 - £70,000 Opportunity: This is more than just a job; it’s a mission. The Senior Project Manager is responsible for the management of all aspects of allocated projects and will be supported by the Team Leads, Engineering Delivery Manager and/or Chief Engineer in the respective projects. This role is … dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and linemanagement Support the Programme/Account Manager to manage project relationships, including partners, suppliers, and beneficiaries, in line with agreements … supplier code of conduct and best practice stakeholder management and contract management. These relationships will be managed through effective collaboration across the stakeholder community to ensure delivery objectives are meet. Support the Business Development function in pursing and capturing new opportunities through to award of the associated contract. To launch, organise, plan, document and effectively manage the execution and More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Thames Water
making informed trade-off decisions. You’ll also play a senior leadership role, accountable for high-value programmes across platforms such as Salesforce Service Cloud, Field Service and Workforce Management, as well as contributing to multi-million dollar AMP9 Digital Transformation programmes. What you’ll be doing as a Senior Product Owner Define and own the product vision and … the roadmap reflects both immediate needs and long-term priorities. Lead and support a team of Product Owners and Business Analysts, setting achievable tasks and nurturing their growth in line with company policies and values. Align stakeholders and delivery teams by building and maintaining a clear product roadmap, ensuring that expectations and outcomes are fully understood. Translate business needs … issues, while working closely with the Platform Services Team to prioritise ongoing improvements and incident fixes. Champion agile practices, supporting activities such as daily stand-ups, user stories, backlog management, and promoting a culture of continuous improvement. Base location: Clearwater Court, Reading (Hybrid) What you should bring to the role Solid Product Ownership experience, with a proven record of More ❯