ServiceNow Implementation Specialist
- Hiring Organisation
- Linking Humans
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £85,000 - £95,000 per annum
HRSD will significantly limit effectiveness Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations Essential ServiceNow modules IT Service Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. You will be building customer-facing workflows and experiences, including: Customer portals Case management Omnichannel configurations End-to-end customer journey ...