Reading, Berkshire, United Kingdom Hybrid / WFH Options
Geotab Inc
with overall organizational strategy. Partner with senior leaders within the functional group. Ensure cross border consistency with handling of employee relations (ER) issues as legally allowable and report on performancemanagement trends. Follow responsibilities matrix (RACI) - investigations, PIP management, career development, etc. Take a consultative and collaborative approach to support and provide HR solutions within designated business … retention. Build relationships, advise and coach employees and leadership on HR practices. Proactively assess, diagnose and develop solutions to organizational challenges within designated business groups. Provide day-to-day performancemanagement guidance to leadership (coaching, counselling, career development, disciplinary actions). Manage and resolve complex employee relations issues, maintain appropriate records of investigations and advise stakeholders in the … progression of such cases. Maintain in-depth knowledge of legislative requirements related to day-to-day management of employees, reducing legal risks to ensure compliance. Develop, implement and administer new HR initiatives. Assist with the introduction of new or revised policies and process changes to ensure that teams are appropriately equipped and continuously supported in introducing and managing these More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
business, already established and profitable, is seeking a Head of Development to help lead and scale its development function. This is a key leadership role requiring efficient software development performance, scalability and resilience in a fast-paced environment. This is your opportunity to make a big stamp on an exciting business with a bright future. Key Responsibilities People Leadership … Team Management, Talent Development, Recruitment and Retention, Cross Functional Collaboration, PerformanceManagement Process Ownership and Delivery Discipline - Agile Excellent, Process Optimisation, Resource management, Cost Optimisation, Risk management Execution and Delivery - Roadmap Execution, Quality assurance, Performance Metrics, Scalability and Security, Problem Solving Requirements: 10 years in software development with at least 5 years in a … agile methodologies and enforcing delivery discipline Excellent communication and interpersonal skills Strong technical foundation with knowledge of modern tech stacks and experience with scalable, high availability systems Experience in performancemanagement and driving high standards across teams Salary & Benefits: Up to £90,000 depending on experience 25 days holiday + Bank Holidays + birthday! Equity :) Flexible working and More ❯
HR, managing the full employee lifecycle and building the foundations from the ground up. Key responsibilities include: Managing end-to-end HR processes, including, recruitment, onboarding, employee relations, and performancemanagement Implementing HR best practices, supported by a strong understanding of employment law Delivering impactful learning and development solutions to enhance skills, management capability and career growth … handling, and creating a positive, compliant workplace culture as the business grows Coaching managers and providing pragmatic support on all ER matters Driving key HR initiatives such as talent management, employee development, performancemanagement, and employee engagement Partnering with Finance on monthly payroll submissions Acting as the first point of contact for all HR queries, working closely … or a related field Proven experience in a standalone HR role, ideally in a fast-paced, growing business Excellent understanding of HR best practices, employment law, and effective people management, with a proactive approach Ability to build trusted relationships with stakeholders at all levels Strong skills in communication, negotiation, decision-making, and problem-solving Deep knowledge of employment law More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Workday Adaptive Planning Manager - London/Hybrid (Workday Adaptive Planning Manager, EPM Manager, Enterprise PerformanceManagement, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking for an experienced Workday Adaptive Planning Manager … grow the company's EPM practice both internally and externally. The successful candidate will have strong application knowledge of Workday Adaptive Planning technology and data implementation, possess excellent stakeholder management skills and the knowledge/experience of consulting to design/deliver technology solutions that support driving a client's strategy. Relevant finance qualifications, such as ACA, CIMA, ACCA … Salary: £75k - £95k + Pension + Benefits To apply for this position please send your CV to Nathan Warner at Noir Consulting. (Workday Adaptive Planning Manager, EPM Manager, Enterprise PerformanceManagement, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) NOIRUKTECHREC NOIRUKREC More ❯
expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client deliverables … and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs … deliverable wherever possible Understanding Business Cases and being able to interrogate/question results, drawing on the insights on the project scope and objectives Conducting detailed planning and ongoing management of the project plan to deliver the client’s requirements within the agreed timeframe Proactively identifying, communicating and problem solving to mitigate client delivery risks and issues Ensuring resource More ❯
Operations Director - Oxford - Reference - Welbeck Centre We are seeking a highly motivated and experienced Operations Director to provide overall leadership and management to the non-clinical functions within the centre. This position will oversee all non-clinical teams, including administration, facilities, and supplies, across our private patient day-case centre, contributing to the ongoing development of our patient care. … The role involves directing operational activities in line with Welbeck's business objectives and participating in senior management functions. The Operations Director reports to the Centre Director and is supported by the Welbeck Group's Capital Projects, Procurement, IT, and Finance Teams, as well as colleagues across regional centres. Location: Oxford Full Time Job Responsibilities You will work predominantly … responsive to service demands Maintain visible leadership and facilitate communication across departments Workforce Leadership and Development Attract, develop, and retain high-performing teams fostering a positive culture Provide line management, coaching, and support HR procedures Ensure mandatory and guest experience training is up to date PerformanceManagement and Governance Ensure departmental KPIs and service levels are met More ❯
events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support – Handle scheduling, data entry, and reporting on sales performance metrics Performance Monitoring – Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team PerformanceManagement – creating reports and a dashboard … to track sales team activity, attainment of targets and performance continuity General Admin – assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as may be required Office Management – primary contact with building management, ensuring the smooth running of the office, including ordering stock, liaising with maintenance, etc Confidential Information More ❯
solutions and achieve a high level of customer satisfaction. Due to the complex nature of the work stream, prior experience of managing M&E services, demonstrable stakeholder and contract management experience is essential. Duties include: Ensure team performance meets and exceeds KPIs. Ensure customer-focused services and positive experiences, promoting excellent customer care practices. Lead responses to residents … Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments. Record work-in-progress, conduct inspections, and compile improvement plans. Provide timely reports on project performance, targets, and budgets. Stay updated on contract management practices and legislation. Represent the company and liaise with stakeholders; stand in for the Head of Service when needed. Manage … ensuring technical direction, quality, and cost control. Develop solutions to improve efficiency, reduce costs, and enhance customer experience. Promote health, safety, and wellbeing in all work aspects. Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures. Manage financial risks for projects and audit sub-contractor accounts. Implement the company's More ❯
slough, south east england, united kingdom Hybrid / WFH Options
HCLTech
are seeking a highly skilled IT Operating Model Transformation Subject Matter Expert to lead and manage large-scale transformation programs. The ideal candidate will have extensive experience in program management , organization design , and performance management. This role requires a strategic thinker with a proven track record of driving successful IT operating model transformations and optimizing organizational performance. Key … strategies to enhance efficiency and effectiveness. Support sales cycle to prepare proposals, estimates and consulting engagement plan. Analyze current role definitions, responsibilities, and competency requirements across IT functions. Oversee performancemanagement initiatives to drive continuous improvement and achieve desired outcomes. Develop detailed implementation roadmaps for organizational structure changes. Create transition plans that minimize business disruption while achieving transformation … best practices to inform and enhance transformation strategies. Qualifications: Bachelor's degree in Information Technology, Business Administration, or a related field; advanced degree preferred. Extensive experience in large program management , with a focus on IT operating model transformations. Minimum 5 years of consulting experience in setting up new IT operating models, Portfolio and program management office, ITSM processes More ❯
london, south east england, united kingdom Hybrid / WFH Options
HCLTech
are seeking a highly skilled IT Operating Model Transformation Subject Matter Expert to lead and manage large-scale transformation programs. The ideal candidate will have extensive experience in program management , organization design , and performance management. This role requires a strategic thinker with a proven track record of driving successful IT operating model transformations and optimizing organizational performance. Key … strategies to enhance efficiency and effectiveness. Support sales cycle to prepare proposals, estimates and consulting engagement plan. Analyze current role definitions, responsibilities, and competency requirements across IT functions. Oversee performancemanagement initiatives to drive continuous improvement and achieve desired outcomes. Develop detailed implementation roadmaps for organizational structure changes. Create transition plans that minimize business disruption while achieving transformation … best practices to inform and enhance transformation strategies. Qualifications: Bachelor's degree in Information Technology, Business Administration, or a related field; advanced degree preferred. Extensive experience in large program management , with a focus on IT operating model transformations. Minimum 5 years of consulting experience in setting up new IT operating models, Portfolio and program management office, ITSM processes More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
HCLTech
are seeking a highly skilled IT Operating Model Transformation Subject Matter Expert to lead and manage large-scale transformation programs. The ideal candidate will have extensive experience in program management , organization design , and performance management. This role requires a strategic thinker with a proven track record of driving successful IT operating model transformations and optimizing organizational performance. Key … strategies to enhance efficiency and effectiveness. Support sales cycle to prepare proposals, estimates and consulting engagement plan. Analyze current role definitions, responsibilities, and competency requirements across IT functions. Oversee performancemanagement initiatives to drive continuous improvement and achieve desired outcomes. Develop detailed implementation roadmaps for organizational structure changes. Create transition plans that minimize business disruption while achieving transformation … best practices to inform and enhance transformation strategies. Qualifications: Bachelor's degree in Information Technology, Business Administration, or a related field; advanced degree preferred. Extensive experience in large program management , with a focus on IT operating model transformations. Minimum 5 years of consulting experience in setting up new IT operating models, Portfolio and program management office, ITSM processes More ❯
per visitor. Operating across our Adobe Commerce (Magento) platform with an upcoming Shopify migration, you'll combine technical SEO expertise with data-driven CRO methodologies to maximise the commercial performance of our ecommerce channels. This role demands someone who lives and breathes SEO and CRO best practices , can execute technical implementations, and has a proven track record of driving … improvements including site speed optimisation, schema markup, internal linking strategies, and mobile-first indexing Manage SEO during platform migration from Magento to Shopify, ensuring zero ranking loss and improved performance Lead international SEO expansion for EU and Middle East markets, including hreflang implementation and localised content strategies Monitor and improve Core Web Vitals and other technical performance metrics … filtering, and merchandising strategies Implement personalisation strategies using tools like Nosto to increase relevance and conversion rates Drive mobile conversion optimisation ensuring seamless experiences across all device types Analytics & PerformanceManagement Monitor and report on key SEO metrics including organic traffic, keyword rankings, click-through rates, and revenue attribution Track and improve conversion metrics across all traffic sources More ❯
Senior Manager - Performance and Insights Overview This strategic leadership role is central to enhancing organizational performance through data-driven decision-making. The Senior Manager will work closely with executive stakeholders to ensure performance frameworks, reporting systems, and insights are aligned with strategic priorities. The role combines analytical expertise, strategic thinking, and cross-functional collaboration to drive continuous … improvement and inform high-impact decisions. Key Responsibilities Performance Reporting : Design and manage internal and external reporting frameworks, including KPIs and regulatory submissions. Strategic Insights : Deliver actionable insights through data analysis, scenario modeling, and forecasting to support strategic initiatives. Continuous Improvement : Identify and implement performance enhancement opportunities across operations and strategy. Analytics Advisory : Provide quantitative support for decision … evidence-based insights. Leads cross-functional teams and manages complex stakeholder relationships. Drives transformation through data integration in governance, operations, and strategic planning. Candidate Profile Essential : Proven experience in performancemanagement, analytics, and stakeholder engagement. Skilled in BI tools and strategic reporting. Desirable : Background in economics or behavioral insights. Qualifications : BA/Master's degree; experience in life More ❯
leatherhead, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
leatherhead, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
leatherhead, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial PerformanceManagement : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Publift
an experienced Director of Client Services to lead and transform our multi-functional client service organisation. This strategic leadership role will oversee customer success, technical operations, and strategic account management teams while driving operational excellence and revenue growth across our global publisher portfolio. About the Role The successful candidate will be responsible for building scalable service delivery frameworks, implementing … and identify growth opportunities within our existing customer base. Responsibilities Team Leadership & Development Lead and manage a diverse client services team spanning customer success, technical operations, and strategic account management functions Drive organisational behaviour change to ensure customers receive exceptional service experiences Develop team capabilities through coaching, training, and performancemanagement Foster a customer-centric culture focused … platforms to enhance service delivery Develop and execute a tiered service delivery model with appropriate cadence for different customer segments Create comprehensive systems for tracking service delivery metrics and performance indicators Build robust customer sentiment tracking and feedback collection mechanisms Customer Portfolio Management Develop and implement growth strategies across the existing customer portfolio Establish executive-level relationships with More ❯
london, south east england, united kingdom Hybrid / WFH Options
Publift
an experienced Director of Client Services to lead and transform our multi-functional client service organisation. This strategic leadership role will oversee customer success, technical operations, and strategic account management teams while driving operational excellence and revenue growth across our global publisher portfolio. About the Role The successful candidate will be responsible for building scalable service delivery frameworks, implementing … and identify growth opportunities within our existing customer base. Responsibilities Team Leadership & Development Lead and manage a diverse client services team spanning customer success, technical operations, and strategic account management functions Drive organisational behaviour change to ensure customers receive exceptional service experiences Develop team capabilities through coaching, training, and performancemanagement Foster a customer-centric culture focused … platforms to enhance service delivery Develop and execute a tiered service delivery model with appropriate cadence for different customer segments Create comprehensive systems for tracking service delivery metrics and performance indicators Build robust customer sentiment tracking and feedback collection mechanisms Customer Portfolio Management Develop and implement growth strategies across the existing customer portfolio Establish executive-level relationships with More ❯