1 to 25 of 104 Permanent Performance Metrics Jobs in the South East

Performance Sales Lead - £80k - £90k + 50% comms + benefits - Digital Advertising Platform The Company My client is a high attention digital advertising platform that reaching a huge audience across display, video, high impact and rich media formats. The business has been trading for nearly 6 years and have trading deals in place across all agency holding groups, with … an amazing name in the industry. They are looking for a Performance Sales Specialist, an integral role in shaping the direction of their new lower funnel offering, working with performance agencies, affiliates and clients directly. The Job Actively sell into performance agencies, affiliates, clients and media agencies across the UK and grow existing business from within agencies … as well as unlock new business opportunities Worked directly with the CEO and CRO to shape the direction of their performance offering Sell digital advertising solutions and drive performance conversions and lower funnel revenue across performance metrics like CPC, CPA, CPL etc. Be responsible for owning all conversations across performance and evangelising their performance More ❯

that align with business goals. Monitor progress, manage risks, and proactively address roadblocks to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performance metrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performance metrics to evaluate success and identify improvement areas. Act as a key More ❯

that align with business goals. Monitor progress, manage risks, and proactively address roadblocks to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performance metrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performance metrics to evaluate success and identify improvement areas. Act as a key More ❯

engineer utilisation of at least 85%. Key Responsibilities Operational Management & SLA Oversight Ensure timely resolution of customer queries and incidents, consistently meeting or exceeding agreed SLAs. Monitor key performance metrics (e.g., first response time, resolution time, customer satisfaction) to drive continuous improvement. Resource & Utilisation Planning Maintain engineer utilisation at or above an average of 85% through accurate … forecasting, dynamic scheduling, load balancing, and capacity planning. Team Leadership & Performance Recruit, train, mentor, and evaluate your team. Provide coaching, performance reviews, and career development paths to build a motivated and effective team. Process Governance & Continuous Improvement Design, document, and optimise service desk processes. Conduct regular assessments (SWOT, gap analysis) to identify and implement improvements. Reporting & Stakeholder Alignment … Produce and present regular performance and utilisation reports to senior leadership. Engage with internal teams to align support delivery with business goals and drive operational improvements. Customer Service Excellence Ensure team delivers timely, clear, courteous, and jargon-free communication. Take ownership of escalated or sensitive cases to maintain customer trust and satisfaction. Tools & Budget Management Oversee service desk tools More ❯

customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance and implement improvements based on data insights, including conversion rate optimisation, user behaviour analysis, and A/B testing. Collaborate with the marketing team to: Execute targeted digital marketing … design Maintain an in-depth understanding of backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. … commerce platforms, preferably with experience in WordPress, WooCommerce and associated plugins. Analytical Skills: Strong analytical skills with experience using analytics tools (e.g., Google Analytics) to optimise user journeys, track performance metrics, and inform strategy. Digital Marketing Acumen: Familiarity with e-commerce marketing strategies, including SEO, SEM, PPC, social media marketing, and email marketing. Project Management Skills: Strong organisational More ❯

events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support – Handle scheduling, data entry, and reporting on sales performance metrics Performance Monitoring – Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team Performance Management – creating reports and a dashboard … to track sales team activity, attainment of targets and performance continuity General Admin – assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as may be required Office Management – primary contact with building management, ensuring the smooth running of the office, including ordering stock, liaising with maintenance, etc Confidential Information – comfortable handling More ❯

operations, coaching team leads, and ensuring high standards of customer service. You will also support innovation by adopting automation and AI tools, while driving the team to meet key performance targets. Key Responsibilities Lead, mentor, and develop the support team to meet KPIs and customer satisfaction goals Support and guide team leaders in effectively managing their teams Monitor and … report on performance metrics Manage and resolve customer escalations promptly Drive process improvements through automation and AI adoption Foster a culture of continuous improvement and service excellence Requirements Proven experience managing or leading support teams in a customer-facing environment Strong working knowledge of ERP systems, particularly in finance, inventory, and CRM modules Understanding of ERP architecture, data … flows, and integrations Ability to communicate technical solutions in a clear, business-focused way Skilled in analysing performance metrics and customer feedback Familiarity with automation or AI in customer support is an advantage Benefits Private healthcare Flexible working options Employer pension contributions 25 days annual leave plus bank holidays Wellness reimbursement (e.g., gym or activity memberships) Regular company More ❯

Data & MI Analyst - Market Performance Join a high-impact function supporting market oversight and performance strategy across a global (re)insurance marketplace. As part of the Office of the Chief of Market Performance, you'll deliver data-driven insights that influence strategic decisions at the highest level. Role Summary You'll lead the development of management information … MI) and analytics that identify performance trends across syndicates, classes, and delegated authorities. Your work will directly support senior leadership with meaningful insights and high-quality reporting. Key Responsibilities Deliver timely, accurate MI and dashboards to support strategic and operational priorities. Analyse market and syndicate data to identify trends, risks, and opportunities. Create performance reporting packs and data … and MI tools. Ability to communicate complex data clearly to senior stakeholders. High attention to detail and strong organisational skills. Experience in insurance or financial services preferred. Understanding of performance metrics, portfolio management, and P&L drivers. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯

in ensuring maximum reliability and minimal downtime. You will collaborate with teams across the company, including developers, customer support, product owners and sales, to ensure the reliability, scalability, and performance of our platform. Infrastructure Design and Implementation: assist or lead in the design, deployment, and operation of the infrastructure components required to support our applications and services. This includes … provisioning, configuration management, deployment, and monitoring. Implement infrastructure as code (IaC) practices using tools such as Terraform and Ansible. Monitoring and Alerting: Implement monitoring solutions to track the health, performance, and availability of infrastructure components and applications. Configure alerting mechanisms to notify teams of potential issues and proactively address them before they impact users. Incident Response and Root Cause … updates to ensure both internal and external customers are fully informed. Conduct root cause analysis to determine the underlying causes of incidents and implement preventive measures to avoid recurrence. Performance & Cost Optimization: Analyze system performance metrics and identify opportunities for optimization. Tune infrastructure components, optimize configurations, and implement performance enhancements to ensure optimal performance and More ❯

growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital assets through data-driven insights, performance monitoring, and strategic enhancement initiatives Strategic Analysis: Conduct in-depth analysis of digital performance metrics … Vendor Relations: Manage strategic partnerships with external digital specialists to maximise campaign effectiveness and return on investment Technical Implementation: Apply advanced knowledge of search optimisation, paid media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and … conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores Successful delivery of strategic digital objectives within agreed parameters Candidate Profile Professional Background: 5+ years in senior marketing positions with substantial digital focus Extensive experience managing complex WordPress architectures and hosting environments Advanced More ❯

growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital assets through data-driven insights, performance monitoring, and strategic enhancement initiatives Strategic Analysis: Conduct in-depth analysis of digital performance metrics … Vendor Relations: Manage strategic partnerships with external digital specialists to maximise campaign effectiveness and return on investment Technical Implementation: Apply advanced knowledge of search optimisation, paid media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and … conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores Successful delivery of strategic digital objectives within agreed parameters Candidate Profile Professional Background: 5+ years in senior marketing positions with substantial digital focus Extensive experience managing complex WordPress architectures and hosting environments Advanced More ❯

email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows and drip campaigns to engage and nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and … loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives. Reporting and Analysis : Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value. Analyse customer behaviour, trends, and feedback to identify opportunities for campaign improvements. Use insights to … management. Strong knowledge of CRM platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software. Experience in data analysis, customer segmentation, and campaign performance tracking. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Creative mindset with a customer-first approach. Preferred Qualifications : Experience in More ❯

email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows and drip campaigns to engage and nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and … loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives. Reporting and Analysis : Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value. Analyse customer behaviour, trends, and feedback to identify opportunities for campaign improvements. Use insights to … management. Strong knowledge of CRM platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software. Experience in data analysis, customer segmentation, and campaign performance tracking. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Creative mindset with a customer-first approach. Preferred Qualifications : Experience in More ❯

email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows and drip campaigns to engage and nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and … loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives. Reporting and Analysis : Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value. Analyse customer behaviour, trends, and feedback to identify opportunities for campaign improvements. Use insights to … management. Strong knowledge of CRM platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software. Experience in data analysis, customer segmentation, and campaign performance tracking. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Creative mindset with a customer-first approach. Preferred Qualifications : Experience in More ❯

business objectives. Provide expert guidance and oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionable insights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting More ❯

Collect, clean, and analyse data from multiple sources to provide accurate, insightful reports. Develop and maintain dashboards, management reports, and ad hoc analyses to support business decisions. Monitor key performance metrics, highlighting trends, risks, and opportunities. Collaborate with teams to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting … systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in More ❯

Collect, clean, and analyse data from multiple sources to provide accurate, insightful reports. Develop and maintain dashboards, management reports, and ad hoc analyses to support business decisions. Monitor key performance metrics, highlighting trends, risks, and opportunities. Collaborate with teams to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting … systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in More ❯

with cross-functional teams, providing analytical insights, supporting product decisions, and helping drive customer success across the DACH region. Key Responsibilities Support business and product teams by analyzing SaaS performance metrics (e.g., ARR, churn, retention, usage). Conduct market and customer data analysis for the DACH region to identify trends and opportunities. Prepare reports, dashboards, and presentations to … Requirements Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, or related field. Excellent communication skills in German (C1+) and English (fluent). Interest in SaaS business models, metrics, and emerging technologies. Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Strong analytical skills with proficiency in Excel; familiarity with SQL or BI More ❯

with cross-functional teams, providing analytical insights, supporting product decisions, and helping drive customer success across the DACH region. Key Responsibilities Support business and product teams by analyzing SaaS performance metrics (e.g., ARR, churn, retention, usage). Conduct market and customer data analysis for the DACH region to identify trends and opportunities. Prepare reports, dashboards, and presentations to … Requirements Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, or related field. Excellent communication skills in German (C1+) and English (fluent). Interest in SaaS business models, metrics, and emerging technologies. Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Strong analytical skills with proficiency in Excel; familiarity with SQL or BI More ❯

with cross-functional teams, providing analytical insights, supporting product decisions, and helping drive customer success across the DACH region. Key Responsibilities Support business and product teams by analyzing SaaS performance metrics (e.g., ARR, churn, retention, usage). Conduct market and customer data analysis for the DACH region to identify trends and opportunities. Prepare reports, dashboards, and presentations to … Requirements Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, or related field. Excellent communication skills in German (C1+) and English (fluent). Interest in SaaS business models, metrics, and emerging technologies. Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Strong analytical skills with proficiency in Excel; familiarity with SQL or BI More ❯

for NT business partners to make informed decisions. Manages and supports regulatory and compliance requirements (e.g. OFAC, FCPA, DORA, Spend Analysis, Client Relationships). Supports and helps present Procurement performance metrics and projects to senior management. Management of supplier fitness, including analyzing overall business and financial performance of potential and existing suppliers. Establish and maintain relationship with More ❯

for NT business partners to make informed decisions. Manages and supports regulatory and compliance requirements (e.g. OFAC, FCPA, DORA, Spend Analysis, Client Relationships). Supports and helps present Procurement performance metrics and projects to senior management. Management of supplier fitness, including analyzing overall business and financial performance of potential and existing suppliers. Establish and maintain relationship with More ❯

for NT business partners to make informed decisions. Manages and supports regulatory and compliance requirements (e.g. OFAC, FCPA, DORA, Spend Analysis, Client Relationships). Supports and helps present Procurement performance metrics and projects to senior management. Management of supplier fitness, including analyzing overall business and financial performance of potential and existing suppliers. Establish and maintain relationship with More ❯

a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership More ❯

individually. What You'll Do: Lead the design, development, and ongoing optimization of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support). Define the vision and key performance indicators (KPIs) for digital journeys, ensuring alignment with business goals and customer needs. Be the voice of the customer, leveraging insights, data, and feedback to champion improvements across all … marketing teams. Drive personalization and segmentation strategies to create tailored experiences for diverse customer segments. Ensure all digital journeys are compliant, accessible, and consistent with brand guidelines. Monitor journey performance through analytics and customer feedback, identifying areas for improvement and opportunities for innovation. Spearhead test-and-learn experiments (A/B testing, multivariate testing) to optimize the customer experience. … Regularly report on performance metrics to senior leadership, showcasing achievements and identifying areas for further development. Collaborate with cross-functional teams to deliver cohesive and seamless experiences across various channels (web, app, and service). Influence stakeholders and align priorities across multiple business units. Cultivate a culture of customer-centricity, innovation, and continuous improvement. Must-Haves: Bachelor's More ❯