agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident ProcessManagement Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and Performance Management Incident ProcessManagement Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Sophos Group
pay ranges, updating and aligning strategies as needed. Participate in global compensation and benefits surveys to ensure competitive practices are maintained. Partner with Global Compensation and Benefits team in processmanagement of global merit, bonus and equity cycles including budget modelling, systems updates/changes, training, reporting and support of approval process. Design and manage the benefits programs … HRIS to align systems with compensation and benefits needs in support of the technology roadmap. What You Will Bring 8+ years relevant compensation and benefits experience Strong analytical, project management and processmanagement skills Ability to manage multiple high priority tasks and adjust to shifting priorities while meeting deadlines. Excellent organizational and follow-up skills with a … strong attention to detail. Extensive knowledge of compensation and benefits best practices Ability to work independently and interact with all levels of management in a professional and positive manner. Strong interpersonal, communication and presentation skills Experience with SuccessFactors, CompXL and/or survey management tools a plus. A demonstrated ability to translate vision into action, manage multiple priorities More ❯
to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines to drive operational excellence and scalability. Your … responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish … models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
McCormick UK Limited
IT Business Relationship Lead Ldz, Poland, OR Haddenham, UK Hybrid setting MAIN RESPONSIBILITIES: Business Relationship Management primary liaison to business workstream leaders to define solution, address business objectives, enable efficiencies. Influence business LTP with technology acumen. Owns IT LTP in area of expertise. Working closely with steering committees, business leads, Business Relationship Directors (BRD), internal and external customers, vendors … environments, covering Production, Quality, Warehouse Operations and Supply Planning. Preferably experienced in at least two full-cycle deployments. Demonstrated written communication skills, specifically, documentation of system design, configuration, and process specifications. Expertise in delivery, project management, processmanagement and business systems requirements definition Knowledge of non-SAP products is nice to have. Demonstrated expertise in project … management, including mobilization, blueprint execution, solution design, budget forecasting and stakeholder communication. Ability to build strong relationships, influence across business stakeholders and cross-functional teams. Excellent organizational and verbal communication skills, with strong problem-solving skills and sound judgment. Fluent in English. Bachelors degree in Computer Science, Information Systems, Business Administration or related discipline. Knowledge of non-SAP products More ❯
Technologies: Fault Analysis audit processmanagement reporting system management KPIs ISO9001 CQM ISO14001 monitoring Endeavour Recruitment has an exciting opportunity for a Quality Manager to join our market leading client based in Wembley on a permanent basis. The selected Quality Manager will Implement and maintain our client's Quality Management System in accordance with BS ENISO … and liaise with the Quality Management Department, internal and external customers as well as suppliers as appropriate with regard to Quality issues. As a Quality Manager, your responsibilities will include the following tasks: Act as the primary contact with regard to Quality performance Administer the Fault Analysis Reporting process and ensure that the reports are distributed to management and monitor the completion of the corrective and preventive action of each entry. Manage the internal and external audit process and assist with audits where appropriate and/or necessary. To ensure that the Quality Systems are harmonised and kept up to date. Reviewer of all documented processes and ensures alliance with Corporate process and adherence to More ❯
resource allocation and maintain high service delivery standards. Driveoperational excellence by implementing continuous improvements and refiningservice workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership … financial performance, including budgeting, forecasting, andprofitability. Ensureall contracts comply with CCS quality standards, regulatory requirements, anddelivery expectations. Collaboratewith finance teams to track expenditures, revenue, and efficiency metrics. OverseeP&L management within the operations function to drive financialsustainability. ProcessManagement & Performance Monitoring Overseeand improve end-to-end operational workflows to streamline project delivery. EnsureOperations Managers have access to … standards, CCS policies, and contractual requirements. Auditprocesses regularly, identifying areas for improvement and implementingcorrective measures. Driveteam training and professional development, ensuring all staff receive ongoingcoaching and upskilling opportunities. Team Management & Culture Managerecruitment, appraisals, and performance management, fostering ahigh-performing team culture. Developstructured training plans to mentor and upskill employees. Ensureeffective collaboration between internal departments, including HR, compliance,and More ❯
compliance with contractual and regulatory requirements. Reporting & Analytics Produce regular portfolio dashboards and performance reports. Track KPIs, resource utilization, and project financials. Support capacity planning and forecasting activities. Tool & ProcessManagement Administer project management tools (e.g., Azure DevOps, MS Project, SharePoint). Drive continuous improvement of PMO processes and templates. Support onboarding of new team members into … Familiarity with Microsoft Dynamics 365 CE or similar CRM platforms. Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams). Excellent communication and stakeholder management skills. Desirable: Experience in a consultancy or professional services environment. Knowledge of Agile and Waterfall methodologies. Experience with Azure DevOps, Power BI, or project portfolio tools. Prince2, PMP, or … similar project management certification. What We Offer Competitive salary and benefits package. Flexible working arrangements. Opportunities for professional development and certification. A collaborative and inclusive team culture. More ❯
compliance with contractual and regulatory requirements. Reporting & Analytics Produce regular portfolio dashboards and performance reports. Track KPIs, resource utilization, and project financials. Support capacity planning and forecasting activities. Tool & ProcessManagement Administer project management tools (e.g., Azure DevOps, MS Project, SharePoint). Drive continuous improvement of PMO processes and templates. Support onboarding of new team members into … Familiarity with Microsoft Dynamics 365 CE or similar CRM platforms. Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams). Excellent communication and stakeholder management skills. Desirable: Experience in a consultancy or professional services environment. Knowledge of Agile and Waterfall methodologies. Experience with Azure DevOps, Power BI, or project portfolio tools. Prince2, PMP, or … similar project management certification. What We Offer Competitive salary and benefits package. Flexible working arrangements. Opportunities for professional development and certification. A collaborative and inclusive team culture. More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
RM Education
Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Within theassessment marketwe are experts inproviding solutions foronline exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels,and professional qualifications. Each year … commitments. They will be an expert in using digital technologies to deliver new and enhanced products using agile methodologies. With a background in technology, they are responsible for delivery management of bespoke software products using internal and third-party software development, architecture, quality assurance and infrastructure teams. The Technical Delivery Manager will work with customer facing Project Managers and … RM business delivery teams to plan and deliver change or resolve technical challenges in software development, quality assurance and infrastructure. Responsibilities Technical Delivery - Planning Working with customer facing Project Management and Solution Architecture, Product Management, Technical Architecture & Infrastructure, analyse customer/investment change programmes to identify technology deliverables, milestones, and required activities and tasks. Build the operational delivery More ❯
Incentives : Regular team events, lunch clubs, and internal competitions. Role Responsibilities Trainee Recruitment Consultant Talent Acquisition : Source and engage with candidates in the technology and finance sectors. Client Relationship Management : Bring on new clients, develop and maintain strong relationships with clients to understand their hiring needs. Market Research : Stay informed about industry trends to provide valuable insights to clients … and candidates. ProcessManagement : Oversee the recruitment process from initial contact to placement. What We're Looking For Trainee Recruitment Consultant Educational Background : Bachelor's degree or equivalent experience. Motivated Individuals : Goal-oriented with a strong desire to succeed. Excellent Communicators : Strong interpersonal and communication skills. Team Players : Collaborative mindset with the ability to work independently. Apply More ❯
College London on the search for an experienced and proactive Senior Finance Systems Analyst to support and develop the enterprise finance system (Unit4 Business World), ensuring it underpins financial management across the institution. Working within the Finance Systems Team, you’ll play a crucial role in maintaining system integrity, resolving operational issues, driving process improvement, and enabling smarter … support and training to Finance users and Business Partners Drive continuous improvement of processes and reporting within the finance systems landscape Lead and support on business analysis activities (e.g. process mapping, data analysis) Manage and develop a Finance Systems Analyst, supporting team capability and development Support transformation projects and contribute to enhancing financial data quality About You: You will … proactive approach to problem-solving and continuous improvement Intermediate proficiency in Microsoft Office Suite Desirable: experience with Unit4 Business World, prior work in the university sector, and project/processmanagement exposure More ❯
Portchester, Hampshire, United Kingdom Hybrid / WFH Options
Computappoint
cutting-edge, robust security framework that supports ongoing innovation efforts. The position provides essential oversight for the company's information security, cybersecurity, and data protection functions, encompassing policy governance, processmanagement, procedural standards, training programs, and awareness initiatives. A subject matter expert who will shape our internal IT direction, ensuring both customer and employee protection while managing daily … within global organizations, ideally in enterprise consulting environments Proficiency in security frameworks including ISO27001, Cyber Essentials, SOC2, NIST CSF and CIS Extensive understanding of cybersecurity regulations, cloud security, identity management, data protection, security governance, risk management, and remediation planning Technical expertise: SaaS, Cloud platforms, SDLC, Vulnerability Management, Networking, IDAM Security vetting eligibility, ITSM/SIEM platform proficiency More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Computappoint
cutting-edge, robust security framework that supports ongoing innovation efforts. The position provides essential oversight for the company's information security, cybersecurity, and data protection functions, encompassing policy governance, processmanagement, procedural standards, training programs, and awareness initiatives. A subject matter expert who will shape our internal IT direction, ensuring both customer and employee protection while managing daily … within global organizations, ideally in enterprise consulting environments Proficiency in security frameworks including ISO27001, Cyber Essentials, SOC2, NIST CSF and CIS Extensive understanding of cybersecurity regulations, cloud security, identity management, data protection, security governance, risk management, and remediation planning Technical expertise: SaaS, Cloud platforms, SDLC, Vulnerability Management, Networking, IDAM Security vetting eligibility, ITSM/SIEM platform proficiency More ❯
London, Portchester, Hampshire, United Kingdom Hybrid / WFH Options
Computappoint
cutting-edge, robust security framework that supports ongoing innovation efforts. The position provides essential oversight for the company's information security, cybersecurity, and data protection functions, encompassing policy governance, processmanagement, procedural standards, training programs, and awareness initiatives. A subject matter expert who will shape our internal IT direction, ensuring both customer and employee protection while managing daily … within global organizations, ideally in enterprise consulting environments Proficiency in security frameworks including ISO27001, Cyber Essentials, SOC2, NIST CSF and CIS Extensive understanding of cybersecurity regulations, cloud security, identity management, data protection, security governance, risk management, and remediation planning Technical expertise: SaaS, Cloud platforms, SDLC, Vulnerability Management, Networking, IDAM Security vetting eligibility, ITSM/SIEM platform proficiency More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
order to communicate effectively with our customers and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Processmanagement and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include More ❯
Jam Management Consultancy Limited T/A JAM RECRUITMENT
Job Description, Quality Compliance Executive, ISO 9001, 14001, 22301, 27001, PCI-DSS Are you passionate about quality systems, compliance, and risk management? Our client, a market leader in their sector, is seeking a dynamic Quality Compliance Executive to support the continuous improvement of operational processes and ensure full regulatory and certification compliance across the business. Key Responsibilities, Quality Compliance … ongoing colleague training across quality, security, environmental and privacy standards. Continuous Improvement Support the CISO in promoting a culture of ongoing improvement and accountability across all teams. ISO & Certification Management Act as the operational lead for maintaining ISO and other key certifications (e.g. ISO 9001, 14001, 22301, 27001, PCI-DSS). Liaise with external certification bodies, coordinate annual audit … needed. Facilitate audit readiness by ensuring consistent communication and preparedness across the business. Person Profile, Quality Compliance Executive Demonstrated experience in managing ISO or related certifications. Strong background in processmanagement, regulatory compliance, and internal auditing. BSc.or Bachelor's degree in a relevant field. Up-to-date knowledge of quality systems, risk management, and compliance best practices. More ❯
the UKs top retailers, are looking for a Business Analyst to join them on a contract basis. This role will be leading the design, configuration, and deployment of Business ProcessManagement (BPM) solutions using Camunda. You will play a key role in enabling digital process automation across the organization, ensuring alignment with business goals, technical architecture, and … best practices. Key Responsibilities: Lead the end-to-end delivery of Camunda BPM solutions, from requirements gathering to production deployment. Collaborate with process owners and technical teams to model and optimize business processes using BPMN 2.0, DMN, and CMMN. Configure, customize, and integrate the Camunda platform with internal and external systems (e.g., REST APIs, microservices, databases). Design and More ❯
solutions across various sectors including government and retail, seeks a detail-oriented and strategic individual to join their dynamic team. Responsibilities: Manage and coordinate the end-to-end sourcing process using SAP from third-party vendors. Ensure compliance with procurement policies and procedures during the procurement processmanagement in the ERP system. Provide support for procurement activities More ❯
W1F, Oxford Circus, Greater London, United Kingdom
Expert Employment
Backend Typescript Software Engineer required to join a cloud services development team working on an industrial workflow and processmanagement system that takes real world IoT device data including location tracking, computer vision and time series data, to enable clients to monitor and proactively manage plant process, logistics and engineering deliveries. You will join an existing application … development team in a very much hands on role, the ideal candidate will have a logical thought process that will enable them to quickly digest the complex but rules based logic of clients workflow. This and technology stack fluency the manager hopes will mean you can move into a technical leadership role as quickly as possible propelling product roadmap More ❯
Central London, Oxford Circus, Greater London, United Kingdom
Expert Employment
Typescript Software Engineer required to join a cloud services development team working on an industrial workflow and processmanagement system that takes real world IoT device data including location tracking, computer vision and time series data, to enable clients to monitor and proactively manage plant process, logistics and engineering deliveries. You will join an existing application development … team in a very much hands on role, the ideal candidate will have a logical thought process that will enable them to quickly digest the complex but rules based logic of clients workflow. This and technology stack fluency the manager hopes will mean you can move into a technical leadership role as quickly as possible propelling product roadmap and More ❯
pathway to help you develop in your role Autonomy to build your business against an ambitious growth plan Company pension Wellbeing allowance The Role: Talent acquisition: Sourcing & interviewing candidates. Processmanagement: Managing the full recruitment cycle from first contact until completion. Arranging and preparing candidates for interviews, feedback management, closing deals and post-placement follow ups. Research … with market news. The Requirements: Excellent interpersonal skills Financially motivated Competitive A sense of achievement Work ethic Self confidence Virtus Talent are here to guide you through the interview process, make sure you are fully prepared for interviews and coach you on how to get your transferable skills and traits across in the interview. We will aim to secure More ❯
Employment Type: Full-Time
Salary: £26,000 - £40,000 per annum, Inc benefits, OTE
aligned to a career pathway to help you develop in your role Autonomy to build your business against an ambitious growth plan The Role: Talent acquisition: Sourcing & interviewing candidates. Processmanagement: Managing the full recruitment cycle from first contact until completion. Arranging and preparing candidates for interviews, feedback management, closing deals and post-placement follow ups. Research … with market news. The Requirements: Excellent interpersonal skills Financially motivated Competitive A sense of achievement Work ethic Self confidence Virtus Talent are here to guide you through the interview process, make sure you are fully prepared for interviews and coach you on how to get your transferable skills and traits across in the interview. We will aim to secure More ❯
naming & prioritization, in particular for the VMo2 pillar Direct the maintenance of governance logs, trackers, and templates ensuring auditable and up-to-date records. Identify and challenge in challenging process gaps or missed deadlines and escalate to the Demand & Governance Lead where required. Direct stakeholder inputs from functions such as Delivery, Commercial, Procurement, and Legal to ensure timely governance … customers within our tools and systems. Challenge discrepancies in delivery progress and position data and escalate for governance decision. Direct stakeholder inputs across New Business, New product Procurement, Order Management and Delivery to feed governance packs and updates. Manage the production of slides and reporting packs used in executive reviews, governance forums, and supplier meetings. Lead the upkeep of … preparing reports and presenting data Strong written and verbal communication skills, with confidence to challenge constructively Exposure to governance, Delivery Performance or Compliance focused role. Skills Strong organisational and processmanagement skills High proficiency in Microsoft Office (especially Excel, PowerPoint, and Word) Confidence in managing complex documentation and tracking governance decisions Ability to work independently and drive completion More ❯
Henley-on-Thames, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Headliners Recruitment
or D2C environment. Hands-on knowledge of CRM platforms (e.g. Klaviyo, HubSpot, Shopify). Data-driven with the ability to interpret insights and optimise campaigns. Excellent communication and stakeholder management skills. Comfortable working across global teams and multiple projects simultaneously. Detail-oriented with strong organisational and processmanagement abilities. Creative and curious mindset with a passion for More ❯