4 of 4 Permanent Remote Desktop Jobs in the South East

/Change/Problem tickets via ServiceNow in an MSP environment adhering to SLA’s, OLA’s & KPI’s Provide 1st and 2nd Line remote desktop support to Exponential-e customers with occasional customer site visits. Provide the highest standard of customer service promoting NPS feedback. Primarily responsible … organization. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Physical Workstation and peripheral relocations. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management ...

taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive … Ability to juggle priorities without losing focus Experience supporting organisations of roughly 20500 users Full UK driving licence Technical Skills Youll Use Daily: Windows Desktop & Server OS Office 365 & cloud control panels Desktop support & fault diagnosis Networking, broadband, VoIP Mobile device support Backup monitoring platforms Virtual/remote ...

Solid experience in network configuration and management. System monitoring. Monitor, troubleshoot, and optimize network performance, ensuring high availability and minimal downtime. Microsoft AD and Remote Desktop Services (W2019). Experience of PowerShell/Bash scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/MS Exchange Container ...

users seeking technical assistance and logging support tickets on the company helpdesk system Checking, categorising, prioritising and assigning out of incoming supports tickets Providing remote desktop support, machine imaging and software deployments to dealership users Become disciplined in communication, internal customer service and administration skills whilst providing … support to all users Develop skills to support and roll out desktop hardware as required to new and existing users retaining movement, integrity and security of data Develop hardware trouble shooting skills primarily dealing with Windows PCs, mobile devices and network printers, Android and IOS tablets Desirable skills: Team ...