9 of 9 Permanent Remote Desktop Jobs in the South East

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/Remote Desktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or More ❯

to helping our customers tackle complex challenges such as terrorism, smuggling, and trade fraud, supported by expert teams and industry-leading innovation. Role Summary We are seeking a skilled Desktop Support Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktop support across all EMEA locations, ensuring smooth … software issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktop support availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Required Skills & Experience: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer More ❯

WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso Windows Server & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo Remote Desktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM The post holder, alongside the other SE's, will More ❯

Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯

/2019/2022), IIS , and NLB . Proficient in VMware vSphere and Microsoft Hyper-V administration. Experience supporting Microsoft infrastructure services such as Active Directory , DNS , and Remote Desktop Services (RDS) . Understanding of e-commerce or high-traffic web environments with thousands of concurrent users. Proven ability to troubleshoot complex infrastructure issues and quickly adapt to More ❯

skills. Solid knowledge of Terraform, Ansible, GitHub, and Web Application Firewalls. Desirable Skills Experience with some of the following would be advantageous: SQL Server, Windows Server, Active Directory, DNS Remote Desktop Services, IIS/Nginx, Linux Server IDS/IPS, PowerShell, Bash Serverless technologies (AWS Lambda, Elastic Containers) Agentic and Generative AI, especially when applied to Infrastructure as More ❯