2nd Line support background with mentoring or team lead exposure Confident working with: Microsoft 365 (Exchange Online, SharePoint, Teams) Windows Server & Active Directory Networking basics (DNS, DHCP, VPNs, firewalls) Remotedesktop and RMM tools Knowledge of ITIL/service desk practices Excellent communication and organisational skills What's in It for You Salary up to £42,000 DOE More ❯
talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular More ❯
team where you’ll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular More ❯
hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of ITIL practices and/or ticketing systems, of Microsoft Intune for device management, of Box and Sharepoint, of RemoteDesktop Tool - Teamviewer/Ninja Working knowledge of Apple products Demonstrated problem-solving abilities with an ability to troubleshoot under pressure and adapt quickly. Excellent interpersonal skills and the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
years' experience in a comparable professional setting.Tech Stack You'll Encounter* Microsoft 365 and Windows 11* iManage Work 10 and iManage Share* Microsoft Teams* Tikit Partner for Windows (P4W)* Remote access technologies (VPN/SASE, RemoteDesktop)* Digital dictation (Diktamen)* Legal forms (Oyez)* Legal e-signing (DocuSign, InfoTrack)* ShareDoKey Responsibilities* Lead the design and delivery of training More ❯
technologies and skills preferred for this role: Ability to support core technologies. These technologies include but are not limited to- Microsoft Server all versions, Microsoft SQL, Microsoft Exchange, Microsoft RemoteDesktop and RDApp infrastructure, VMware, Hyper V, Cisco, Citrix, Azure, Microsoft 365, Microsoft Intune, HPE and Dell technologies, SonicWall, WatchGuard and Draytek technologies, Veeam, Adobe, Fortinet, Juniper Key More ❯
2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware … MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Microsoft Certified Professional (MCP), or similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remotedesktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording software. Understanding of data protection regulations More ❯
Ability to quickly understand business and system processes. Excellent communication skills (verbal and written). Able to prioritise multiple tasks under pressure. General IT knowledge (Microsoft applications, servers, browsers, remotedesktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous application support experience. SQL/SQL database knowledge. Benefits There More ❯