2 of 2 Permanent SIAM Jobs in the South East

organisation You’ll bring: 10+ years in IT Service Management, with strong ITIL and vendor management experience Proven record managing outsourced partners/SIAM models Strong commercial and contract management background Excellent stakeholder communication and influencing skills A proactive, improvement-focused mindset Please apply for more information ...

days in London per week. When: Immediate December start date What You Will Do Run core ITSM processes. Coordinate suppliers in a proper SIAM model, make SLAs and OLAs meaningful Regularly review IT service performance and identify opportunities for improvements across those associated services Implement and maintain ITIL-based continuous … first, organise fast, shape structure in a maturing setup Strong knowledge of ITIL processes and best practices Hands-on experience with ServiceNow modules SIAM Experience Focus on outcomes, measure results (e.g., reducing MTTR or backlog age) Sound like you? Please do get in touch. Every applicant will be responded ...