7 of 7 Permanent Scorecard Jobs in the South East

ownership with Finance; contribution margin reporting by channel/market Build trading calendar aligned to retail windows; partner governance with SLAs and scorecards Supply chain & finance Ringfence inventory allocation for marketplace channels; automate demand planning via data feeds Implement EDI connections: orders, ASNs, invoices across partners Drive working capital efficiency ...

accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This ...

accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point ...

vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements are adhered to. Coordinate vendor-driven changes, safeguarding business continuity. Translate technical performance data ...

processes and procedures.? Carry out regular skills analysis to identify training requirements to support individual development and succession planning.? Manage the quality assurance scorecard and associated reporting on operational performance metrics. Undertake regular quality audits, assessments, and feedback sessions to identify ways to drive efficiency and effectiveness . Maintain operations ...

plans, owning delivery against them, and keeping the CDO informed and ahead of issues. Own the PS operational rhythm: weekly and monthly performance reviews, scorecard management, initiative tracking, and exec reporting — ensuring the CDO has the right information at the right time, without having to chase it. Lead the Services … behalf of the CDO — coordinating workstream owners, tracking milestones, resolving blockers, and maintaining momentum across all transformation initiatives. Develop and maintain the PS scorecard and North Star metric framework; ensure targets are current, data is trusted, and progress is visible. Prepare CDO-level content for board, investor, and executive audiences ...

Customer Support Manager Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and Internal Support Departments ensuring strong and ...