Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The SeniorServiceDeliveryManager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered … services meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the SeniorServiceDeliveryManager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The SeniorServiceDeliveryManager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered … services meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the SeniorServiceDeliveryManager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
london (city of london), south east england, united kingdom
Six Degrees
Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The SeniorServiceDeliveryManager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered … services meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the SeniorServiceDeliveryManager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Costa Coffee
to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a SeniorServiceDelivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services … to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty … the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a SeniorServiceDelivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll More ❯
