5 of 5 Permanent Service Catalogue Jobs in the South East

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … excellence Manage third-party vendors, including performance management, contracts, licensing, and invoicing Oversee software licensing and maintain an accurate, evolving service catalogue Ensure clear internal communication and identify service delivery risks and compliance issues Support general operational activities, including ad hoc tasks, calls, and email ...

HRSD will significantly limit effectiveness Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations Essential ServiceNow modules IT Service Management (ITSM) This is the technical backbone of the role. You must be confident … configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. You will be building customer-facing workflows ...

Central London base), you will lead solution design from RFP through to deployment, ensuring zero-trust security, scalability and TCO optimisation across MSP service towers. Leverage your defence/MSP background to architect for cleared clients requiring SC compliance and 24/7 NOC support.? Key responsibilities Capture … best practices (ITIL, TOGAF) ensuring designs align to SLAs, regulatory standards (NCSC, ISO27001) and vendor ecosystems.? Mentor junior architects, contribute to service catalogue evolution and conduct design reviews for risk/threat modelling.? Drive innovation in AIOps, edge computing and sustainability-focused infra for defence-adjacent clients. ...

services, owning the coordination of responses to incidents and requests along with customer related engagement. Your key responsibilities will be to: Maintain the Service Desk function which customers will access for all their technology service requests, incidents, and queries Ensure details are captured and recorded … meeting room services, liaising with colleagues and customers to ensure effective communication, escalation, and knowledge sharing Maintain a technology asset database and Digital Services catalogue Execute scheduled system checks to ensure desktop software is up-to-date and at the required standard Liaise with Service Desk Management ...

Responsibilities of the P2P Application Analyst: Provide advanced support for SAP P2P applications, acting as the primary escalation point for critical incidents and service disruptions. Manage incidents, requests, and defects through to resolution, liaising with business users, technical teams, and external suppliers as required. Collaborate with stakeholders … during month-end and year-end close. Support governance, compliance, and audit requirements related to SAP P2P activities, including maintaining technical documentation and service catalogues. Drive operational excellence through root cause analysis, process improvements, and automation initiatives. Lead operational reviews, monitor team performance, workload distribution, and ensure quality ...