IT ServiceDeskEngineer East Grinstead, West Sussex x5 days on site 30k - 35k + Benefits I am recruiting for a IT ServiceDesk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical … support to a variety of users. You will need at least 3 years experience within an IT ServiceDesk role supporting Windows/O365/Exchange/Active Directory etc As a IT ServiceDeskEngineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT ServiceDeskEngineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to More ❯
East Grinstead, West Sussex, England, United Kingdom
Gold Group Ltd
IT ServiceDeskEngineer East Grinstead, West Sussex x5 days on site £30k - £35k + Benefits I am recruiting for a IT ServiceDesk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical … support to a variety of users. You will need at least 3 years experience within an IT ServiceDesk role supporting Windows/O365/Exchange/Active Directory etc As a IT ServiceDeskEngineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT ServiceDeskEngineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to More ❯
ServiceDeskEngineer£30,000 - £37,000 plus benefits including IT training and certificationsLondon, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, ServiceDesk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Do you want to work for a company which … will give you the chance to play a key role in a growing team and gain exposure to the most up to date and a wide variety of technology. ServiceDeskEngineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing all support requests via phone, email and remote … tools all while providing an exceptional client experience. Build positive client relationships through exceptional client service, tenacity and the willingness to do the right thing! Take responsibility for and co-ordinate escalated tickets with other team members Diagnosing, troubleshooting, testing, repairing and servicing hardware Build and deploy PC’s and other devices to clients’ networks Liaising with 3rd party More ❯
3rd Line IT ServiceDeskEngineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge We’re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative ServiceDesk team. You’ll be working alongside a close-knit group of four … strategic goals, our in-house teams tailor our services to suit every client’s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT ServiceDeskEngineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management More ❯
3rd Line IT ServiceDeskEngineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative ServiceDesk team. You'll be working alongside a close-knit group of … strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line … IT ServiceDeskEngineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. More ❯
Join a Leading IT Solutions Provider as a ServiceDeskEngineer! Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday – Friday, 09:00 – 17:30 About: Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated … team and grow your career in a supportive environment that prioritises your development. About the Role: As a ServiceDeskEngineer , you’ll play a vital role in supporting clients, ensuring smooth IT operations, and helping to drive their continued success. What You’ll Do: Act as the first point of contact on the ServiceDeskMore ❯
3rd Line IT ServiceDeskEngineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative ServiceDesk team. You'll be working alongside a close-knit group of More ❯
About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … and second-level technical support that keeps businesses running smoothly. You’ll manage problems and requests across diverse technologies, ensuring compliance with company policies while driving continuous improvement in service quality. Every interaction is a chance to showcase Sota’s values and deliver excellence. Responsibilities : Deliver outstanding support across multiple platforms and technologies: Microsoft Desktop OS & Office Systems Microsoft … Strong technical foundation in Microsoft and networking technologies. Hands-on experience with hardware and software troubleshooting. Ability to adapt and learn quickly in a fast-paced environment. Exceptional customer service and communication skills. Problem-solving mindset with attention to detail. Team player committed to quality and continuous improvement. What We Offer Competitive salary and benefits. Opportunities for career progression More ❯
About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … and second-level technical support that keeps businesses running smoothly. You’ll manage problems and requests across diverse technologies, ensuring compliance with company policies while driving continuous improvement in service quality. Every interaction is a chance to showcase Sota’s values and deliver excellence. Responsibilities : Deliver outstanding support across multiple platforms and technologies: Microsoft Desktop OS & Office Systems Microsoft … Strong technical foundation in Microsoft and networking technologies. Hands-on experience with hardware and software troubleshooting. Ability to adapt and learn quickly in a fast-paced environment. Exceptional customer service and communication skills. Problem-solving mindset with attention to detail. Team player committed to quality and continuous improvement. What We Offer Competitive salary and benefits. Opportunities for career progression More ❯
