14 of 14 Permanent Service Desk Engineer Jobs in the South East

Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Service Desk Engineer Reports to (POSITION): Reports to (POSITION): Service Desk Team Lead Team: Team: Service Desk Department: Department … IT Support PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential business support for all users, both on-site and at remote … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests More ❯

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration … and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/IT Service Desk More ❯

Service Desk Engineer Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a Service Desk Engineer, you ll provide first-line technical … development, and exposure to a broad range of technologies across diverse client environments. What we re looking for: 1 2 years experience in a service desk or technical support role, ideally within an MSP environment. Strong troubleshooting and customer service skills Good knowledge of Microsoft 365, Windows More ❯

Service Desk Engineer – Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a Service Desk Engineer, you’ll provide first-line technical … development, and exposure to a broad range of technologies across diverse client environments. What we’re looking for: 1–2 years’ experience in a service desk or technical support role, ideally within an MSP environment. Strong troubleshooting and customer service skills Good knowledge of Microsoft 365, Windows More ❯

Service Desk Engineer – 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role in the … strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line Service Desk Engineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the opportunity to support both … line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the service desk Provide expert on-site support to clients as needed Participate in pre-sales meetings to offer technical input alongside account managers Maintain More ❯

Service Desk Engineer – 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role in the … strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line Service Desk Engineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the opportunity to support both … line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the service desk Provide expert on-site support to clients as needed Participate in pre-sales meetings to offer technical input alongside account managers Maintain More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration … and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support ... More ❯

out of hours support to for Business systems, Garages, Call Centre and Operational staff. Leadership: Lead the team in the absence of the Service Desk Manager Provide guidance and oversight to the team when required. Ensure members of the service desk team record accurately and maintain … records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Lead cross-team initiatives System Design and Implementation: Involvement in the design and architecture of IT systems and solutions. Lead the implementation of new technologies and upgrades. More ❯

to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Service Desk Team is a core team within the business, it’s the first point of contact for our clients, and is heavily involved … in the delivery of timely and effective technical solutions. The core focus of the 2nd Line Service Desk Engineer will be to take ownership and successfully resolve complex technical incidents and requests logged by clients. This will mean investigating issues, troubleshooting and providing solutions, while working in … role you must have a proven track record of professional experience providing technical support at a first line level experience working in a managed service/datacentre/NOC environment would be beneficial, as would experience working in a shift based environment. As a 2nd line engineer you More ❯

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly … differentiate us from the competition through their deep sector knowledge, they are the life force of our business. We’re looking for a Senior Service Desk Engineer to join our friendly, high-performing frontline team. You’ll be the first point of contact for all IT queries … in user access & offboarding Escalate where needed, and create/optimise processes 💡 Core skills you'll bring: Active Directory know-how Great communication & customer service Sharp eye for detail and process accuracy 📈 Why Shawbrook? Hybrid working, 27+ days holiday, volunteering days Private medical, pension (8% employer), Digital GP Cycle More ❯

1st/2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a … an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best … the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯