ServiceDeskEngineer Do you want to work for a world class sports team as they embark on a very exciting journey? A brand new and exciting role has arisen for a ServiceDeskEngineer to join a globally recognised sports team from their … United Kingdom hub based from Milton Keynes. As the ServiceDeskEngineer you will be helping to support and grow out their Technology hub as they enter a very exciting period of transformation. You will be expected to have 3-4 years’ experience of Windows Server, Office … and CISCO. This is a brilliant opportunity for a ServiceDeskEngineer to learn a wide range of new skills and technologies that are only specific to the field that this sports team are part of. As the ServiceDeskEngineer, you will help more »
2nd Line ServiceDeskEngineer - Perm - Epsom Salary £35,000 - £40,000 p/a Fully on site in Epsom My client is looking for a 2nd Line ServiceDeskEngineer to join there growing IT ServiceDesk team. Reporting to the … ServiceDesk Manager you will provide IT support to end users. As well as proving first response and analysis on incidents and follow through to resolution. 2nd Line ServiceDeskEngineer Responsibilities: Handle incoming requests and changes to the ServiceDesk via telephone … end user issues within SLAs Act as SMEs on fields of expertise, and/or escalate to 3rd line, supervisor, or team leader and servicedesk manager, as required. Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Perform hands more »
ServiceDeskEngineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As … a ServiceDeskEngineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of … ll be based full time in the Epsom office (with flexibility around start and finish times). Requirements: You have experience working in a servicedesk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange You have more »
ServiceDeskEngineer - 2nd line Up to £43,000 plus shift allowance and excellent benefits This is an office based role in Milton Keynes. Days and night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of … days, days, nights) As ServiceDeskEngineer, You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. A true Generalist role, this will predominantly … structured training provided with the objective of holding the following vendor certifications (CCNA/VCP/NCDA) in first 12 months. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through servicemore »
embarking on a major digital transformation. As part of this business critical transformation there is a new role within the IT department, the Senior ServiceDeskEngineer will join a high-performing IT support function supporting existing IT solutions and new IT solutions as they are rolled … out. Responsibilities Troubleshooting end-user devices and applications. Ensure that IT issues & faults reported to the IT team are resolved quickly, meeting the departments service level targets and minimising disruption to business-critical systems. Mentor and lead junior members of the team. Update the ServiceDesk tool … detailing progress on the tasks for the end user and other team members. Log tickets using the ServiceDesk ticketing tool. Resolve complex hardware/software problems laptop/desktop builds. Support and troubleshoot Office 365 Suite & Microsoft Business Central. Provide EUC support Intune/Citrix/Entra more »
Southampton, Hampshire, South East, United Kingdom
Sterling Bridge Limited
Role : ServiceDeskEngineer Location : Southampton Salary : £28,000 - £30,000 We have just taken on a fantastic new role for a rapidly expanding MSP Client in Southampton. This company has built a very tightly knit Team and fosters a great culture, with social activities, annual events … and much more. This role is perfect for a 1st/2nd Line MSP Engineer looking for a company with a clear progression plan, someone who is comfortable working in a fast paced and highly technical servicedesk environment and someone who is keen to LEARN! Could more »
3rd Line Engineer (24x7 ServiceDesk) Location: Sittingbourne, Kent Salary: £36k-£40k + Benefits Package, including extensive training and certification opportunities Hours: 12-hour shifts, 4-day workweek, including some night shifts Do you have strong 3rd line troubleshooting skills and want to work with cutting-edge … growth and certifications? If so, this could be the perfect opportunity for you! About the Role: We are looking for a experienced 3rd Line Engineer to join our 24x7 servicedesk team. You will play a critical role in providing advanced troubleshooting and root cause analysis for more »
3rd Line Engineer (24x7 ServiceDesk) Location: Sittingbourne, Kent Salary: £36k-£40k + Benefits Package, including extensive training and certification opportunities Hours: 12-hour shifts, 4-day workweek, including some night shifts Do you have strong 3rd-line troubleshooting skills and want to work with cutting-edge … growth and certifications? If so, this could be the perfect opportunity for you! About the Role: We are looking for an experienced 3rd Line Engineer to join our 24x7 servicedesk team. You will play a critical role in providing advanced troubleshooting and root cause analysis for more »
Bracknell, Berkshire, Easthampstead, United Kingdom
83zero Ltd
have supported productions in over 65 countries on all 7 continents. Headquartered in the Bracknell UK. The Role The purpose of this IT Support Engineer position is to help support the IT infrastructure and employee-related IT support cases for all of offices and employees. As your position and … backups, patches and software updates. Maintain system backups, data archives and system and audit security logs. Work with vendors and support engineers to resolve service outages or disruptions. Ensure IT tasks or projects are accomplished within the designated timeframe. Configure, deploy, and maintain local and remote IT equipment. Maintain more »